About this provider in Charleston
Ledford's was founded in 1975 and our company has been proudly servicing residential and commercial clients for 50 years. We offer services in the entire Tri-County area as well as Columbia, Florence, and Sumter areas. In addition to termite control, we also offer services for a variety of other pests, including ants…
Rating breakdown from customer reviews
4.8
124 reviews
Customer reviews for Ledford's Termite & Pest Control
Amber E
Betsy was so kind, helpful, and honest. Great service and very responsive! I would recommend anyone to them!!
Provider response
Amber, Thank you so much for taking the time to right such a positive review. We are happy that you feel our customer service qualified for a 5 star review. Betsy is truly an asset to our company and I will let her know of your kind words. We appreciate your confidence in our company and your business.
Jackie Strome
Brian came by our office today at Suite 109/Leatherwood Business Park and was outstanding to work with. He was professional, attentive, and took the time to make sure everything was handled thoroughly. Thank you!!
Provider response
Jackie, Thanks so much for taking the time to right such a complimentary review. Brian is truly an asset to our company. He loves his job and it shows in his workmanship. I will let him know of your kind words. We appreciate your business.
Paul F
Josh, it was a pleasure meeting you. Josh was on time, knowledgeable, and thoroughly applied three different kinds of ant treatments.
Provider response
Thank you for taking the time to give Josh such a positive review. He is truly an asset to our company. We appreciate your confidence in our company as well as your business.
Regina Mullen
I have used Ledford's for several years and have always been satisfied with the excellent service they provide. Thank you Mr. Sherrick Green.
Provider response
Ms. Mullen, Thank you so much for taking the time to give our business as well as Sherrick such a positive review. Sherrick is definitely an asset to our company. He brings knowledge, experience, professionalism, and is very personable. We appreciate your business and loyalty to our company.
Catherine Andersen-Maniscalco
We thought we might have a termite problem so I scheduled an appointment and the termite specialist came out two days later. The young lady who scheduled the appointment was very informative and kind on the phone. The technician was very professional and kind but what I appreciate most is the honesty and integrity in their business.👼 It was comforting to know that we did not have a termite problem. There was absolutely no feeling of salesman pressure that I’m sure would come with a corporate owned exterminating company. If and when we need their services, They will be the first to call. BTW, the inspection was free.🤗
Provider response
Catherine,<br>Thank you so much for taking the time to give us such a positive review. We do our very best to answer any and all questions and concerns with complete honesty. We do not have any employees who work off commission, so that eliminates the need to be "pushy" in order to sell something. We feel that there is a definite difference in dealing with a locally owned company versus a large corporation or a chain. We appreciate your confidence in our company and will be happy to help you with any of your pest control needs or concerns.
Naomi Harding
I've been using Ledford's for my termite inspections and regular pest control since March 2019 and they are fantastic! It's great to work with a local business that has a live person answer the phone all the time - hi, Sherry! I also love working with my technician, Sherrick! He is very thoughtful and helps identify issues around my home even before I notice them. He is friendly and thorough.
Provider response
Ms Harding,<br>Thanks so much for taking your time to give us such an excellent review. We enjoy talking with our customers and have no intention of ever going to AI or any other type of recorded messages. I'm glad to hear that you enjoy speaking to a "live person". Sherrick is an excellent technician and is definitely an asset to our company. Again, thank you for the 5 star review. We pledge not to disappoint you with the excellent customer service you are accustomed to. We appreciate your business and long time loyalty to our company.
Emily Sandberg
Fantastic! We’ve relied on Ledford for years for our quarterly pest control and termite inspections, and they’ve consistently been excellent. We’re always happy with the service they provide.
Provider response
Ms. Sandberg, Thank you for taking the time to leave us such a positive review. We appreciate your kind words and your confidence in our company. We value your business and will continue to provide you with the excellent customer service that you expect and deserve.
Angela Lanza
Very good experience! Technicians were friendly and thorough!!
Provider response
Ms. Lanza, <br>Thank you for taking the time to leave us such a positive review. We appreciate your business. We work very hard to make sure we have some of the most trained and experienced technicians in the area. We will continue to strive to maintain our excellent customer service.
Amels Phone
I have been a customer for 10 years. Today, was my annual termite inspection and Ethan was my tech. His inspection was meticulous and he was very pleasant to deal with. I am also pleased with everyone in the office as they are friendly, polite and never fail to answer calls. Great all around. Amal
Provider response
Thank you so much! We appreciate your loyalty and your business!
Joan Perry
Ledford's provides both my annual termite and regular pest control service. They've always been reliable, respectful and efficient. Ethan was friendly and thorough on his recent visit.
Provider response
Thank you, Ms. Perry, for taking the time to give us such an excellent review. Ethan is a great inspector and we are thankful to have him as part of our team. We appreciate your business and promise to continue to provide you with the excellent customer service you expect and deserve. Our motto is "We treat your home like we treat our own". We do our very best to live up to that.
Walty Feisal
If you are using someone other than Ledford’s you are making a huge mistake.
Provider response
Thank you for taking the time to give us such a positive review. We appreciate your business.
Charles Crane
Brian was extremely knowledgable and personable giving us 5 star customer service. He was also intinentional on explaining his findings as he went along while being very efficient in his treatment of our building which makes us even more confident in utilizing this company for any future issues. Thanks again!
Provider response
Thank you for taking the time to give us such a positive review. Brian does a great job and is certainly an asset to our team. We appreciate your business and promise to continue to provide you with the excellent service you expect and deserve.
Thom Nolan
Excellent family-owned business who prides themselves on treating your home as if it were their home.
Provider response
Thank you for your 5-star review and your kind words, Thom! We appreciate you!
John Graham
Jerami is a fantastic tech. He remembered us, knew the unique aspects of our home's needs, asked how the past treats were working, and was polite as always. I always enjoy when he stops by. Thank you Ledfords for your services and quality employees!
Provider response
Thank you, John! We think Jerami is pretty awesome, too! So glad to hear when our customers see how great our technicians are as well. Thank you for your compliments and your business. We will share this with Jerami!
Adam Layman
The most honest group of pest control professionals in town. They will tell you when you do and don’t need treatments and are very responsive. Book these guys over anyone else.
Provider response
Mr. Layman, Thank you for taking the time to give us such a positive review. We appreciate your business and will continue to provide you and all of our customers with the excellent customer service you deserve.
Dan Lundstedt
Mathew was great. I was on a work call but I was able to chat with him briefly and he handled the rest himself.
Provider response
Perfect! So glad he could take care of your service without disrupting your workday at home! Thank you for the 5-star review!
Heather D
Brian is a great technician that comes to the business where I work. He is always personable and professional. He always answers any questions we have and is tentative to any issues we bring up. 5 star service.
Provider response
Thank you for your excellent review of Brian. We think he's pretty awesome, too! He is exactly as you described him, so we are glad that you see him the same way we do!
Charlotte Petersen
Was very pleasant and very helpful
Provider response
Ms. Petersen, Thank you for taking the time to give us such a positive review. We appreciate your business and promise to continue to provide you with the same excellent customer service you are accustomed to and that you deserve.
Richard Rojek
Honestly cant say enough nice things about Ledfords. They treated me like family from the time they set foot on my property! Service was great and the pricing was more than fair.
Provider response
Mr. Rojek,<br>Thanks so much for taking the time to give us such a positive review. We appreciate your business and were happy to be able to assist with your termite needs. Thank you again for your confidence in our company.
Michael Felton
As a former applicator myself I can attest that these guys are top notch. I actually had concerns about the application done to my home and Ashton called and explained where I was I mistaken (I say I was dead wrong) and showed me my mistake. They use use the latest High Efficiency Termiticides. They are prompt, friendly and professional. They have my trust.
Provider response
Thank you for placing your trust and confidence in us, Mr. Felton. We appreciate your business, and thank you for taking the time to leave us a positive review!
Kimberly Grego
Jacob just left after doing our annual inspection and re-treatment.... Extremely knowledgable, thorough, and courteous. Came 10 minutes early. Re-treated the entire garage, and tub trap. And did a thorough inspection. We've been with Ledford's for 30 years..... they are the BEST!!! Randy Grego
Provider response
Mr. Grego, <br>Thank you for taking the time to compliment Jacob as well as our company. Jacob is definitely an asset to our team. We appreciate your confidence in our company and your business.
Vonie Gilreath
I panicked when mice got in my house & Ledford’s did a very professional & cost effective service to address the problem. They are the BEST in Charleston. Thank you! 🐭🐭🐭
Provider response
We are so glad we could help you! Thank you for the 5-star review, and thank you for your business!
Terrance Treschuk
Our technician Matthew came right on time. He was very courteous and friendly. He methodically checked all area of our house bit internal and external to ensure he appropriately sprayed all areas. He checked back with us when finished to see if we had any questions. A true pleasure to meet him
Provider response
Mr. Treschuk,<br>Thank you for taking the time to give Matthew such a positive review. He is a great technician and definitely represents our company well. I will make sure he is aware of your comments. We promise to continue to provide you with the excellent customer service you expect and deserve. We appreciate your business.
Bernadine Bennett
Good morning i had an appointment with Ledfords this morning 9-10 for Termite renewal in which the technician arrived at 8:55 am impressive Dylan walked through all areas for inspection in which I noticed he is very observant and he did an excellent job Dylan is a great worker Ms. Bennett
Provider response
Thank you for your positive feedback! We think Dylan is pretty awesome, too! We will share your compliments with him. We appreciate your business, Ms. Bennett!
George Debnam sr
Prompt efficient and kind.
Provider response
Thank you for taking the time to give us such an excellent review. We have enjoyed having you as a customer for the past 40 plus years and we look forward to servicing your home for many more years to come. We appreciate your continued faith and trust in our company and promise to provide you with the excellent customer service you are accustomed to.
Stacie Bates
Great Service!
Provider response
Thank you, Stacie, for taking the time to post such a positive review of our business. We appreciate your business.
Jim Galluzzo
David did a typically good job with our quarterly service and a great job helping safely remove a wasp's nest that was large, active and in a spot where I was unable to remove it.
Provider response
Mr. Galluzzo, Thank you for taking the time to leave us, and particularly David, such a positive review. David has been with us for 30 plus years and does an excellent job. We value your business and confidence in our company. We will strive to continue to provide you with the excellent customer service you expect and deserve.
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