Fairway Lawns of Charleston
Verified7321 Pepperdam Ave, Charleston, SC 29418
Open 7 days, Early hours
About Fairway Lawns of Charleston
Fairway Lawns is your trusted local choice for comprehensive lawn care in Charleston. We provide year-round lawn treatment programs that improve turf health with balanced fertilization, weed control, and seasonal services tailored to your yard. Our experienced team also protects your landscape with targeted tree and shrub care that supports growth and guards against disease. For added protection, we offer reliable pest control solutions to keep outdoor spaces safe and enjoyable. With proven results, neighbor recommendations, and a commitment to quality, Fairway Lawns handles the hard work so your property looks its best. Contact us today to schedule professional lawn care, pest control, or tree and shrub services.
Rating Breakdown
4.4
★★★★☆245 reviews
Customer Reviews (30)
If they had zero stars, I would choose zero Stars. I used their service for over 2 years and they could never figure out how to kill the weeds and or to help my grass grow. I canceled that contract and hired a different person, and he had my weeds gone on his first application. He also took a soil sample and found out the soil had zero nutrients that is why my grass was not growing and the weeds were thriving. Fairway Lawns did a horrible job and when I complained over four times they told me to "be patient, these things take time". The technician wasn't spraying the way he should either and I complained about that also. I would never, ever recommend them to anyone. Such a waste of money and time.
I’m awaiting the results, I should know within a week or so.
Response from Fairway Lawns of Charleston
We are happy to hear you're waiting for results! We're confident you'll be pleased with your lawn transformation.
Great company and service. They’ve helped our yard a lot
Response from Fairway Lawns of Charleston
Hi, Carter. Your feedback is highly appreciated. Thank you so much for the review!
Very happy with the service I’ve received from Fairway. I was having major issues with my lawn and they definitely came through for me. In particular Joshua really did a fantastic job diagnosing some problem areas. We’ve addressed them and it’s transformed my lawn. Follow their recommendations and you’ll be alright.
Response from Fairway Lawns of Charleston
Hi, Brian. We appreciate the rating, and are glad we could provide you with a positive experience!
Response from Fairway Lawns of Charleston
Hi, Bill. Your positive rating made our day — thank you for being a valued part of the Fairway Lawns of Charleston community!
Great service!!!
Response from Fairway Lawns of Charleston
Hi, Gayle. We must have done something right to get such a good rating from you. We really appreciate you taking the time!
Response from Fairway Lawns of Charleston
Hi, George. Thanks so much for the stars! We’re happy to know you had a great experience.
Excellence service. They always come back out at no charge if the weeds are still out of control.
Response from Fairway Lawns of Charleston
Hi, Deborah. Thanks for taking the time to share your positive experience. We truly appreciate it as we strive for service excellence with every visit and each customer!
We are very pleased with the service we get and the people are so friendly. We've been using them about 3 years now.
Response from Fairway Lawns of Charleston
Hi, Susan. You've made our day! We are thrilled that you shared such positive feedback with us!
Excellent, but always room for improvement.
Response from Fairway Lawns of Charleston
We are glad to hear that you found our service excellent. Thank you for your feedback. We truly appreciate you taking the time to share your experience with our lawn services. Your acknowledgment that there's always room for improvement resonates with us, as we continuously strive to enhance our service quality. We value honest feedback like yours as it helps us understand how we can better serve our customers.
Excellent job. On time and very thorough.
Response from Fairway Lawns of Charleston
Hi, Jeff. Thank you so much for leaving us a stellar review! We love making our customers happy and providing a great experience!
Fairway Lawns saved our grass by properly diagnosing and treating the grubs that were destroying it. They don't just take your money every month like other lawncare companies; they always have suggestions and tips on how to improve the health of our lawn.
Response from Fairway Lawns of Charleston
Hi, Trish. Your feedback is highly appreciated. Thank you for the review! Please reach out any time you have questions or concerns.
Always excellent service from Fairway!
Response from Fairway Lawns of Charleston
Hi, Celina. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Response from Fairway Lawns of Charleston
Hi, Eugene. Thank you for the high rating! We’re grateful you took the time to share your experience.
Response from Fairway Lawns of Charleston
Hi, Scott. We truly appreciate your rating and support. It means a lot to our team!
Response from Fairway Lawns of Charleston
Hi, Jeffrey. Thanks for the great rating — we’re so glad to know you had a positive experience with us! If there's anything we can do to be better, please reach us at (855) 485-2778.
Good response time, quality care from Johnathan.
Response from Fairway Lawns of Charleston
Hi, Philip. Your feedback is highly appreciated. Thank you so much for the review!
Response from Fairway Lawns of Charleston
Hi, Danny. Thank you so much for rating your experience with us so highly!
It was an awesone experience, Josh was very knowledgeable and helpful.
Response from Fairway Lawns of Charleston
Hi, Jeff. We must have done something right to get such a good rating from you. We really appreciate you taking the time!
Response from Fairway Lawns of Charleston
Hi, Tom. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
I used them for 6 plus years and was satisfied until the last time they came. I was told that they were spaying for a certain kind of weed. After my yard turned gold with many dead areas, I was told to give it 2 weeks and it should be fine . 3 weeks later they came back to look at the lawn and was told that if didn’t improve by next week to let them know. I had no response of the text I sent. In my unprofessional opinion I believe they mixed the chemicals wrong. They will no longer work for me.
Response from Fairway Lawns of Charleston
Thank you for providing your feedback and letting us know about this issue, Scott. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We will have a manager reach out.
Fairway Lawns destroyed my front lawn last summer. The technician admitted they used an uncorrect formula. To remedy their incompetence they haphazardly put down new sod on a 1/3 of the infected areas, Needless to say, it was so bad we completely re sodded this year and I local grass cutter applies weed and feed bought from Retail stores. I would recommend not using them or others large scale lawn care for wee/feed
Response from Fairway Lawns of Charleston
We understand your frustration when several areas were sprayed too heavily; however, we owned up to our mistake, met you on the lawn, and agreed on what areas we would fix in both the front and backyard. Upon completion, you were satisfied with what we had done on 8/30/2024. You then canceled your services with us, which is understandable, but it also left us unable to monitor the new sod and areas around it.
Fairway Lawns is SO aggressive in recruiting new customers, calling me and texting me multiple times. They're continuing even after me telling them we don't have a lawn and therefore have no need for their services. Maybe this review will get their attention and they'll stop pestering me.
Response from Fairway Lawns of Charleston
Liz, we sincerely apologize for any inconvenience. We appreciate you bringing this to our attention and will be sharing your feedback with our management team to ensure your number is removed from our call list. If you continue to receive unwanted calls or messages, please don’t hesitate to reach out to us. Thank you for your patience.
Fairway Lawns killed over 50% of my lawn in the middle of summer. I called them over and over and begged them to fix it. They did not follow through on their promises and sent the person who treated and killed my lawn back out to my house for a treatment. They have caused me undue stress and financial loss as I’m still trying to replace my lawn that was fully established before they decimated it. It is one of the worst service experiences I have EVER had. They can say anything to avoid taking responsibility. Proceed at your own risk.
Response from Fairway Lawns of Charleston
Rhonda, we sincerely apologize for any inconvenience, and regret that we were unable to reach a solution despite multiple attempts from our team. Although our goal is to provide the absolute best service to all of our valued customers, we understand that this is not always possible. We do, however, wish you the very best.
I took better care of my yard than fairway lawns. Last straw… last service they burnt my lawn by over fertilizing. I did not pay for that last service as result. Tried reasoning with them, call after call with phone operators and no resolve. Would never recommend anyone to this company. Lawn is still not right.
Response from Fairway Lawns of Charleston
Mike, we sincerely apologize for the issues you've faced with our service. Your feedback is crucial to us and we understand your concerns. A manager will be reaching out to follow up. Please feel free to call us with any questions or concerns in the meantime and we are happy to assist. We look forward to speaking with you.
Like so many others on here a bad review. Before hiring this company drive in pine forest to see the type of work they do I have to cancel their service and spend more money to fix my yard. I left their sign in my front yard so everyone knows who is responsible for my yard.
Response from Fairway Lawns of Charleston
Peter, we're sorry to hear about your experience with us. Although our goal is to provide the best service and solutions to all of our valued customers, we understand that this is not always possible. We do, however, respect your decision to cancel services and wish you the very best.
Hired Fairway in February to help get the lawn kick started for the spring. They came out a few times but did not give much recommendations on what I could do personally to help aid the yard. A few months go by and I start to realize that the grass is not coming in well at all. In fact, most of our yard began dying. I am certain that the products used were over applied and killed our grass as it is just around our property line and there is a clear distinction between our yard and the neighbors. Our yard now looks worse than ever, weeds everywhere, and I’ve been struggling to get it back to it once was. Pretty disappointed as I had high hopes for FairWay.
Response from Fairway Lawns of Charleston
**Update: Maghan, would you mind reaching out to us via Google message or by phone at 843-278-6888, please? We are not able to locate your account using your Google profile name. Thank you and we look forward to speaking with you.**<br><br>Maghan, we're truly sorry to hear about your experience with us. Your feedback is invaluable to us, and we're committed to addressing your concerns promptly. A manager from our team will be reaching out to you shortly to discuss this matter further and work towards a resolution. Thank you for bringing this to our attention.
No one came out to evaluate our property to actually explain what services we needed. What was explained by the phone sales person was not done. The technician just walks right into the back yard through a privacy gate without knocking to let us know he was there to apply a treatment, but instead he just open our back door to let our dogs in. At no time was I informed of a time the technician would arrive. I was charged 123.5o for a quick 5 min spaying to kill weeds and insects. We explained to the sales person that we had mole crickets and poor soil conditions. Again no representative came to do an analysis of our property
Response from Fairway Lawns of Charleston
**Update: Anthony, we regret that we were not able to come to a solution regarding your concerns, and respect your decision to cancel services with us. However, should you ever reconsider, we would be happy to assist you in any way. We wish you the very best going forward.<br><br>Anthony, we sincerely apologize for any inconvenience we may have caused. Your feedback is important to us, and we value your business. We are committed to providing the best possible service to our customers. A manager will be reaching out to follow up. Please feel free to send us a message with any questions or concerns in the meantime and we are happy to assist. We look forward to speaking with you.
I highly recommend Fairway Lawns in Charleston. Mark and his team do an outstanding job, and they're always willing to give advice along the way to help your lawn look its best. They're always so nice and helpful. Five gold stars! Update (9/26/23): I no longer stand by this review. Fairway was over-treating our lawn and continually burned our grass and stressed it out. Our centipede lawn was green and lush right before they came to treat our lawn, and every time they treated it it turned red. Like blood red. I brought this to their attention several times and they gave me 8 different reasons why it was happening, none of which were their fault, naturally. I also noticed this same exact thing happening to all our neighbors' lawns who were using Fairway. The lawns that were not treated by Fairway did not have this problem. We've since switched companies and we could not be happier. Our lawn has completely turned around, and it only took a few months with our current company.
Response from Fairway Lawns of Charleston
**Update: We respect your wishes. We'd love to try and make this right but we understand your decision. We apologize again for your experience with us and wish you all the best.<br><br>Thank you, Chase! We appreciate your review and your business.
I was paying an extra $25 for the additional Sq footage treatment, but they stopped treating that extra area(not sure how many treatments were skipped, but 2 were confirmed). When I confronted the manager about it, he was very nonchalant about it. After pressing the issue, he agreed to refund my last treatment. That was months ago and I still have not received my refund.
Response from Fairway Lawns of Charleston
Adam, We apologize for any inconvenience we may have caused. I will get with your local manager to help resolve the issue. Please feel free to call us at 1-800-300-8565
Contact Information
Phone
+1855-485-2778Address
7321 Pepperdam Ave, Charleston, SC 29418
Website
fairwaylawns.comHours
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