Orkin

The worst customer service and experience ever! I’ve had a plan with this company that includes quarterly visits and automatic monthly payments. Everything was set up correctly on my end, but someone in their office mistakenly stopped my payment. Instead of fixing their mistake, they sent their technician as usual and then billed me $200 — and blamed me for it! When I called to resolve the issue, the customer service representative, Charlene Gauker, was extremely rude and unhelpful. She is hone

Horrible customer service. We’ve been paying Orkin for over a year of service. Late in the season we had a very bad bee problem. They told us there were no signs of bees. I decided to remove some wood paneling on the porch and exposed the 2 hives in the pictures. Now 2 weeks ago we had swarms of termites. Orkin came and sprayed and said it’s just a weird thing that happened and they can’t find mud tubes so the colony must be near the home but not an issue.. Erlich came out 2 days later and loca

The worst customer service ever! I’ve had a plan with this company that includes quarterly visits and automatic monthly payments. Everything was set up correctly on my end, but someone in their office mistakenly stopped my payment. Instead of fixing their mistake, they sent their technician as usual and then billed me $200 — and blamed me for it! When I called to resolve the issue, the customer service representative, Charlene Gauker, was extremely rude and unhelpful. She is honestly one of the