Rating breakdown from customer reviews
4.6
20 reviews
Customer reviews for See Pest Control
Bella Mittens
He is the worst businessman I ever had in my life, never returns calls, emails, text etc. said he was coming and never did. Because of his house getting built he had issues but evidently he didn’t care for his customers. He is just a terrible businessman. I would never recommend him to anybody. He’s not worth it.
Provider response
Bella Mittens:<br><br>I am saddened to receive your 1-star review. I do not know you because of your profile name, but it is obvious that you know me, my business and at least a little about my personal life since you briefly, albeit incompletely, referenced my home construction.<br><br>As you know, I am simply not having “my home built.” A little more than a year and a half ago, my family lost our home and all of our possessions in a house fire. We have been displaced from our home since the fire.<br><br>As you probably know, as a result of the house fire, I have had a lot of problems with insurance and, most recently, with my builder. It has been a very traumatic and stressful period in my and my family’s lives.<br><br>It’s obvious that you want to try to hurt me and my business at a time when life has been very difficult for me.<br><br>If you have any compassion, then you would consider updating or deleting your review.<br><br>I wish you all the best.
Kristin Franz
A fantastic exterminator! I initially reached out to Mike a few years ago due to a bad carpenter ant problem and he worked closely with me to get this issue under control. His attention to detail is what helped solve the problem as quickly as possible and I have used him ever since! I highly recommend Mike!!
Eileen Stasny
Great owner.
Provider response
Eileen. I appreciate your review and your business. Thank you. Michael
Glenn Dickey
Mike and his team are very responsive and do great work. We have been clients for a number of years.
Provider response
Glenn, thank you for your business and your 5-star review. We appreciate you being one of our customers. Thank you.
Tim Nichols
Overcharged us for something we had to take care of ourselves after cancelling our appointment twice. Very disappointing from a company that had our trust and repeat business. We'll seek our services elsewhere.
Provider response
Tim:<br><br>I am very sorry and deeply disappointed to receive your poor review. I wish you would have contacted me directly to discuss your dissatisfaction especially since your service was completed 55 days ago. We left a voicemail for you on July 13, 2021 to ensure you were satisfied with our service but we have no record that you responded. Your concerns could have been resolved at that time.<br><br>Your appointments were rescheduled twice because of scheduling mistakes made by a new office employee. However, these issues have been resolved because the employee has completed training. Additionally, I addressed the scheduling errors that affected you directly with the employee at the time they occurred because it is not an acceptable practice.<br><br>On June 22, 2021, you were quoted the price of the service in writing and accepted the estimate.<br><br>Your service request was to treat and remove two stinging insect nests. One nest was on the table and a second nest on the plastic storage bin. When my technician completed your service, you had already treated the nest on the table. My technician removed the nest on the table. Additionally, he treated and removed the nest on the storage bin.<br><br>As of today, you have not paid for the stinging insect service performed on June 28, 2021.<br><br>Sincerely,<br><br>Michael
Laura Kline
Highly recommend this company! Mike is professional and extremely knowledgeable. Mike solved by problem with extreme efficiency. Sue in the office is awesome!!! Communication is actually a priority with this company. It’s refreshing. I will use them again.
Provider response
Laura. Thank you for your great review. It was nice working with you. Sincerely, Michael
Polly Heeney
Very attentive to specific needs and great results.
Provider response
Thank you for the kind words, Polly! We are happy to help and are glad to have you as a customer.
John Thomas
I recommend SEE pest control. Mike and his team do a great job for us.
Provider response
Thank you, John. I appreciate your review and having you as a loyal customer.
Charlotte Banzhof
Highly recommend SEE pest for consult if concerned about bugs in your home. I called and was immediately provided with assistance and consult via text message picture. Constumer service was top of the line and I was provided with extensive education and reassurance when I needed it.
Provider response
Charlotte thank you again for contacting my company. We were glad to help you. Please let us know if you have any other issues. Michael
Debra Raines
SEE has done a great job helping us treat our trees against the Spotted Lantern Fly. Very helpful, knowledgeable and professional company! I highly recommend this expert team!
Provider response
Debbie. Thank you for your review. My staff and I really appreciate it. I am glad you are happy with our services.
Chris DiDomenico I
Got pesky bugs..... This is the place to call !!!!
Provider response
Chris, thank you for your review. We appreciate your patronage.
Chris Drucquer
See Pest is the Best! Extremely knowledgeable, fair and reasonable and great to work with.
Provider response
Chris, thank you for your kind words. I appreciate receiving your review.
Melissa Barrasso
Michael is friendly, professional and punctual. He helped us eliminate all the carpenter bees around our back deck, and even helped us change my husband's flat tire (without us asking)! I highly recommend them. Their service agreements are great and so is the price! 4 visits a year to keep our bugs at bay. Thank you, Michael!
Provider response
Thank you, Melissa. I appreciate your kind words. Thank you for choosing my company!
Mia Bennett
Excellent customer service. Techs are knowledgeable, friendly and professional. Mother-in-law's home had a pest issue (cockroaches) in her home and their treatment corrected the problem quickly. Thanks.
Provider response
Thank you for scheduling a pest control appointment for your mother in law. I'm glad the roaches were eliminated as expected. We strive to provide customers with a good service experience.
Ryan Dugan
SEE Pest and Lawn Solutions staff were Knowledgeable, Friendly, Prompt and Effective. I will not hesitate to use them again, or refer to my friends.
Provider response
Hi Ryan.Thank you! We appreciate your review and the time you spent to write it. We look forward to working with you again.
Jackie Fedeli
We signed a quarterly pest solutions contact with SEE shortly after purchasing our house in December 2010. Because our house doesn't have a basement, we are more prone to having ants and other bugs get in from the outside. SEE does a great job at keeping them out. When we first moved in we had a few visits for interior service, because we had a problem with ants. Actually saw them on the day we moved in. See came out right away, and Mike followed up with me on a regular basis asking how things were and if we had any ant issues. I think Mike came out a month or so later, free of charge to spray again. If ever we saw pests between scheduled services, SEE would set up a date to come out. SEE has done such a great job that now we really only need the exterior service. I think we may request interior service about every 12-18 months. We started using SEE for lawn services in either Spring 2011 or Spring 2012. We had horrible crab grass and our lawn had a lot of bald spots. When we signed our contract, SEE helped us pick the right plan for us. They didn't try to push any extra services on us. And they were honest. They told us that it would take time to get our lawn to look really good-- about 2 years. And they were right on the nose. A few years later and our lawn is completely different from what we had when we moved in. It looks great! Mike, and Tom and the other guys at SEE are great. They're friendly, knowledgeable and professional. I feel like they actually get to know me as a customer and understand my lawn. The last time Tom was out I commented how great my lawn looked and he said he'd still like to see it improve in a few areas. They care about their jobs. They're not just out to spray and leave. They have pride in what they do. They take their time and make sure the customer's needs are met and everything is the way they found it. I would recommend SEE to anyone. They stand by their service and they are a pleasure to deal with.
Provider response
Jackie, thank you for the wonderful review. My staff and I appreciate having you and your husbsnd as a customer. Best wishes, Michael.
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