About this provider in Tulsa
Locally-owned and operated since 1957. We spend time getting to know you and your pest problems so we can recommend the best long term solutions. Sometimes, chemical treatments are not necessary and we may recommend waiting out a situation instead of applying pesticides. We never cross the line of safety, but endeavor…
Rating breakdown from customer reviews
3
2 reviews
Customer reviews for Charles Pest Control
Dana Cox
I called Charles pest control and made an appointment for a tech to come out I was told I had to empty my cabinets so I worked on getting my cabinets cleaned out the day of the appointment I called at 1.30 pm to make Shure they were gonna be on time at 2pm and find out that with no warning they weren't coming the lady in the office didn't seem to interested when I got upset said the tech had left a message on two of .my phones but she didn't i checked so sbe said she would have her call me ASAP she called the next morning that is poor. Customer service no matter how you look at it will never use again
Provider response
I'm truly sorry to hear about your experience and appreciate you bringing this to our attention. I understand how frustrating it must have been to go through the trouble of preparing your home, only to be let down on the day of the appointment. That's not the level of service we aim to provide, and I apologize for the lack of communication and follow-up. If you're open to it, I'd love the opportunity to make things right.
Spencer James
After hearing a noise coming from my attic I called Charles Pest Control. They were quick to respond and highly professional. They quickly identified rats that had been living in my attic and promptly eradicated them with a non-invasive and family/pet safe solution. I will certainly be calling them for any future issues and would highly recommend their services!
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