The Bug Guy

I wouldnt use this company just based on how they drive on the road. Someone in the company car dangerously weaving in and out of traffic on the freeway almost causing multiple accidents. Speeding up, cutting other drivers off. Looks like i wasnt the only person to notice poor driving in the reviews either. Unprofessional and reckless.

Very professional. They have been taking care of us for years.

One of their drivers was losing his mind, trying to scare my wife off the road, for some perceived slight. He was driving around in the company vehicle, so I reached out to them to let them know that he’s an unhinged lunatic who should probably not be driving if he can’t handle his temper but they decided to ignore my call. Here’s hoping this prevents at least one person from using their service.

We originally hired this company to handle an ant problem in our new home and were extremely happy with both the service and long-lasting results. When ants returned years later—small ants inside and large black ants outside—we hired them again. Initially, we saw significant improvement, but we still had issues with both types of ants. 🐜 When we scheduled a follow-up visit to address the ongoing problem, the technician who came out was incredibly rude and condescending. At one point, he even pointed his finger at me and said, “You are fired.” When I asked for his name, he refused to tell me and said, “That’s none of your business,” before leaving. I immediately called the company to report what happened. The person who answered was very apologetic, and shortly after, the owner personally called to apologize as well, explaining the tech was having a difficult week—which I can empathize with, but it doesn’t excuse that behavior. Unfortunately, after this experience, I can no longer recommend this company, nor will I be using their services again.