Provider profile

Massey Services Pest Control

4.8 stars from 513 customer reviews · 11915 Travelers Pl A & B, Oklahoma City, OK 73131

  • 4.8 out of 5 stars
  • 513 customer reviews
  • Oklahoma City, Oklahoma
  • Open 6 days/week, Early hours
4.8
Rating
513
Reviews
Yes
Claimed
Yes
Website

About this provider in Oklahoma City

Book your free inspection today! Edmond’s top pest control and termite experts, Massey Services, offer a No-Nonsense, Money-Back Guarantee trusted by over 1 million customers. Voted #1 best pest control company, we provide pest control, exterminator, termite treatment, bed bugs, termites, termite in

Pests handledtermites
Methodsspraying

Rating breakdown from customer reviews

4.8

513 reviews

5
475
4
9
3
2
2
1
1
26

Customer reviews for Massey Services Pest Control

JM

Jacob Mashburn

1y ago

Real quick to take your money and do the initial treatment. Just don’t expect much once you pay the $250 renewal. This company lacks in communication once they get you to renew. You pay the fee, you’d expect a call to schedule eventually. Nope, that’s your responsibility, once they get someone out to your house to do an “inspection” that lasts maybe a couple minutes, not very detailed. The inspector doesn’t say when the tech will come out to refill the bait stations or anything. If I’m willing

Provider response

Thank you for bringing this to our attention. We regret not having met your expectations regarding your service. We would like to get your feedback directly to our Corporate Office for an immediate review. Please kindly email your property address, and mention this review, to wecare@masseyservices.c

JJ

Jewel Jackson

6y ago

At the beginning they were great, for the first time, since then we've had nothing but problems, signing up for a special that no one honored, being way overcharged for the service, was supposed to be $50 they charged $180, endless excuses to why there were charges taken, schedule an appointment after a rescheduling and no one shows or calls, then when they finally do after 3 more appointments were made an hour after they spray, a day after they spray we're getting so many mosquito bites

Provider response

Thank you for the compliment and 5 star rating. We will ensure Joe is recognized through our Employee Recognition program. Have a great day !!!

LG

Liliana Gullo

3y ago

Do not use this company unless you want more bugs then you started with, and have money stolen out of your bank account. I was sold a year long contract by a door to door salesman in the Tulsa area when it was Insight Pest, right before Massy bought them out. He put in my contract I would get a full exclusion service on my first treatment. I never received that exclusion treatment and the technicians that came to treat said they don’t even offer that service. I called and requested multiple

Provider response

Thank you for bringing this to our attention. We are extremely sorry to hear about the unpleasant service you have had. You have our sincerest apologies, and we completely understand your frustration. This does not, in any way, reflect our customer service guidelines, as customer service is our numb

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Treatment and cost guides before you call

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