Provider profile

Terminix

4.3 stars from 984 customer reviews · 2341 W Albany St suite e, Broken Arrow, OK 74012

  • 4.3 out of 5 stars
  • 984 customer reviews
  • Broken Arrow, Oklahoma
  • Open 7 days, Early hours, Evening hours
4.3
Rating
984
Reviews
Yes
Claimed
Yes
Website

About this provider in Broken Arrow

Since 1927, Terminix has been Broken Arrow, Oklahoma's trusted choice for expert pest control, termite extermination, and wildlife removal. Our licensed technicians use advanced technology to protect homes and businesses from ants, termites, cockroaches, spiders, bed bugs, mosquitoes, rodents, and nuisance wildlife…

Rating breakdown from customer reviews

4.3

984 reviews

5
661
4
56
3
19
2
13
1
117

Customer reviews for Terminix

DF

Dorothy Franks

11d ago

Terminix is reliable and timely.

Provider response

Your positive review makes our day, Dorothy Franks . We look forward to serving you again soon.

RA

Rozina Adson

12d ago

Seeing good results of service provided.

Provider response

Your review makes a difference! Thank you for being a valued Terminix customer!

KC

Kelita Connet

15d ago

Great 👍

Provider response

We’re honored by your 5-star review, Kelita Connet! Thank you for trusting Terminix in Broken Arrow for your pest control needs.

CK

Chris Kain

16d ago

Very good professional freindl service.

Provider response

Thank you for your kind review,Chris Kain! The team at Terminix in Broken Arrow truly appreciates it.

MF

Misty Feathers

19d ago

I had a wonderful experience. I got help from a girl named GraceAnne, and she was so helpful.

Provider response

Misty Feathers, we truly appreciate your kind words and positive feedback! Thanks for choosing Terminix in Broken Arrow.

GS

Gloria Siler

26d ago

Arrived within the appointment time. Introduced himself, told me the plan. Started inside the house, sprayed and set some traps, went outside and checked the traps and sprayed for ticks and mosquitoes. Announced when he was through..

Provider response

Your review means so much to us,Gloria Siler! The team at Terminix in Broken Arrow is grateful for your support.

SP

shannon parker

27d ago

I asked for flea help and the lady sold me a package that didn't even cover the fleas, then they get here and tell me, oh is $50 up charge and $10 up charge each month? Come in after I agreed to the price change. Looked and said, oh I can't treat you cause you have hardwood floors and not carpet walked away without any kind of help waited all week for them to come. They are not knowledgeable on the phones. They sell you wrong packages, then leave you wishing you had called somebody else from the start

Provider response

Thank you for posting your experience on Google! We would like to address this matter further. Please send an e-mail to socialmedia@rentokil-terminix.com listing your full-service address or customer number, phone number and your review or service concern/request. We apologize for any inconvenience you may have experienced.

MA

Mary Anderson

27d ago

My technician, Cole, was very professional and knowledgeable. He did a fine job.

Provider response

Thanks for sharing your positive review, Mary. We're committed to being your trusted provider for all your pest control needs! Please give us a call if we can help you further!

CI

Chris Ivy

1mo ago

I rarely leave negative reviews, but this experience deserves one. We were charged $300 to remove what was, at most, a small-to-moderate wasp nest attached to our porch light and to spray for mosquitoes. That price alone felt excessive, but what made it worse was the quality of the service. After the treatment, there were still plenty of live wasps around the nest. Paying a premium price should come with premium results, not a job that appears to have been only partially completed. The salesperson made it sound like we were getting quality, professional service, but the end result simply didn’t justify the cost. Charging $300 and leaving the problem unresolved is unacceptable. I feel like we paid a premium for subpar work. I would not recommend this company based on my experience, and I regret not getting a second opinion before agreeing to the service.

Provider response

Chris Ivy, we'd like the opportunity to discuss this with you so we can make your experience a positive one. Please email social.support@rentokil-terminix.com  listing your full-service address or customer number, phone number, and review or service concern/request. We apologize for any inconvenience you may have experienced.

B

Beth

1mo ago

Darius came to spray our home and he was very informed, very professional, and went out of his way to be sure we were satisfied

Provider response

Thank you for your kind review,Beth! The team at Terminix in Broken Arrow truly appreciates it.

MP

Marissa Paredes

1mo ago

Don’t recommend! Signed on for a great deal for ticks and mosquito treatment, they came and sprayed one time and then claimed that we cancelled the service? Not sure why we would do that when it’s mosquito season 🙄 also did not like our tech Juan. Called to schedule an appointment with him and he never showed up. I then called the office to schedule it again, and the day before he said he would come to do a treatment I didn’t want. I then called the office to make sure he would come and do the correct treatment I wanted and they said they would notify him. The next day he comes and says he wasn’t prepared for the treatment I had called to schedule the appointment for. After month passed and I noticed they hadn’t said anything about the mosquito treatment, so I called to get that scheduled and that’s when they said that we had canceled it (I think it was Juan and we had gotten on his bad side for whatever reason) and went ahead and scheduled it and the day before we get the confirmation message and the tech said that they had it for termite treatment. So just a lot of miscommunication between the techs and the office. Don’t want to use their service again.

Provider response

Thank you for posting your experience on Google! We would like to address this matter further. Please send an e-mail to socialmedia@rentokil-terminix.com listing your full-service address or customer number, phone number and your review or service concern/request. We apologize for any inconvenience you may have experienced.

MM

Melissa Matthews

1mo ago

Love love Juan!!!! He’s the best and I also love this company they have been so good to us for years!!!

Provider response

Melissa Matthews, we're so glad that we were able to go above and beyond your expectations!

KJ

Kirby Jones

1mo ago

Did great, explained everything were very patient with me when I had some questions and problems. I tend to be confrontational, yet they kept cool, and explained.

Provider response

Hello Kirby Jones, thank you; we appreciate your feedback!

EM

Ester Mclaughlin

1mo ago

Andrew did a wonderful job

Provider response

We’re honored by your 5-star review, Ester Mclaughlin! Thank you for trusting Terminix in Broken Arrow for your pest control needs.

AT

Amber Turner

1mo ago

He was very thorough and done a magnificent service.

Provider response

Hello Amber Turner, thank you; we appreciate your feedback!

JS

Jim Saunders

1mo ago

While it is expensive to start with them, I have always been happy with Terminex for termite control

Provider response

Jim, thank you for the 5-star review! We are so glad you are happy with your experience with us! We're here to help with any of your pest control needs.

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Treatment and cost guides before you call

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