About this provider in West Chester Township
Aptive Pest Control in Cincinnati, OH offers dependable residential pest control services customized to meet the needs of local homeowners. Our Cincinnati team helps protect homes from ants, spiders, cockroaches, rodents, and more with targeted treatment plans built for long-term results. We’re comm
Rating breakdown from customer reviews
4.5
4,231 reviews
Customer reviews for Aptive Pest Control
Stacey Betleyoun
These pictures are pictures of my lilac tree and my painting Bush. Yeah, guys killed tbecause. I have pictures when you first came out and my lilac. Bush was real pretty and so was my penny, Bush, and they're dead. I called and nobody got back with me so now I'm sending pictures. Thank you, Stacey ,These pictures are pictures of my lilac tree and my painting Bush. Yeah, guys killed tbecause. I have pictures when you first came out and my lilac. Bush was real pretty and so was my penny, Bush, an
Provider response
Thank you for reaching out, Stacy. We’re sorry to hear about this. Please email us at socialmedia@goaptive.com with your service address and the photos you mentioned so our team can review the situation and follow up. We’re here to help!<br><br>-Alexis
Samantha Richards
Aptive employee Ramone stole my disabled veteran husband’s prescription medication. After reaching out twice to the company’s customer service line and two days after filing the complaint, we still have yet to hear from the manager as promised. Disappointed would be an understatement. I am appalled by this company’s response to such a serious situation caused by one of their employees. I will update this review once management reaches out. In the meantime, I will be looking into other pest contr
Provider response
It's incredibly disheartening to hear about the challenges you experienced and the frustration it caused, Samantha Richards. This isn't the experience we want for any of our customers, and we’d like the opportunity to review your situation and assist you further. Please reach out to socialmedia@goap
Diana Kamerer
My experience with Aptive has been below average. We changed from another pest company based on all the things they promised. Unfortunately, we have seen more spider, wasp, mosquitoes and ant activity outside our home compared to our previous service. They had advertised as a service that was easy to communicate with, but that has not been the case. Today when I tired to cancel my service I was on the phone for 45 minutes talking to a customer service rep until I was transferred to a supervisor.
Provider response
Thank you for taking the time to share your experience with us, Diana. It's disheartening to hear about the issues you've encountered with our service and to know that we did not meet your expectations, especially after you decided to switch to us.<br><br>We strive to provide effective pest control
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Treatment and cost guides before you call
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