Winston Pest Control

From the first call, this pest control company was great. Scheduling was easy and fast. The technician arrived on time and was very professional. He explained the process clearly. The treatment worked perfectly. I would absolutely use them again.

Such a responsible and professional company! I loved how they focused on eco-safe solutions and long-term prevention. The technician was friendly, knowledgeable, and careful with every detail. He showed me how to reduce pest risks naturally by improving home hygiene and sealing small gaps. The treatment was quick, clean, and completely safe. Weeks later, my home is still pest-free. I truly appreciate their sustainable approach and lasting results!

We discovered a wasp nest near our patio, and Sarah from this company came the same day. She was very professional, wore the right protective gear, and explained exactly how she would handle the nest. Sarah worked quickly but safely, making sure everything was done properly. The entire process took less than an hour. Afterward, the area was completely safe for my kids to play outside again. I appreciated her speed and expertise. Sarah was fantastic and very reliable.

I have used Metro East Wildlife many times. Each time Tim was able to resolve my problems.

Tim was able to get rid of our moles! Those suckers tore up my yard for years before I finally called metro east wildlife! So glad I did!

*WILDLY OVERPRICED* --- Tim, the owner charged us $395 to put a few handfuls of bait packets in my basement.. it took him 15 minutes...that price didn't include follow up visits, entry point remediation, or clean up. He didn't even inspect the exterior of the house at all. I could have put bait down myself. I was outraged to pay almost $400 and when I complained about the price he lied saying he had warned me about the price on the phone and was using gaslight techniques to try to question my memory of the conversation.. when we asked him why it is so expensive to put bait down he claimed that the bait is $100. We looked up the bait online at it costs $35... he just wants your money and he completely TAKES ADVANTAGE of people in crisis in their homes.... DO NOT hire this company

Continued from previous posting: I exceeded the character limit on my pervious review so I felt it necessary to continue with my review of the services and treatment I received from Tim Reynolds of Metro East Wildlife Control. Red flag #5 (at this point, it’s beyond red flags but…for consistency): A couple hours later, I returned to my phone with a missed phone call and voicemail. Voicemail informing me of the conversation he had with Bel-O’s owner and a number of other things that were discussed (I honest didn’t get through the entire vm). I called Tim back and told him I wasn’t interested in talking in circles with him, I just wanted to know how we could rectify the issue, specifically with getting half of my money back. Tim Reynolds at Metro East Wildlife Control began to berate me for the entire length of the conversation. Telling me I was wrong, he wasn’t going to give my money back, or even come to a compromise. Money was the bottom line for this guy…not the reputation of his company, Metro East Wildlife Control, which is counterproductive. If you want the money, don’t you think you should have some *sense* of customer service skills? Tim Reynolds stated that if I had a problem, then I needed to talk to Bel-O Pest Solutions. I continued to tell him I wasn’t going to talk in circles to him. Needless to say, I had to hang up on him due to the *complete* disrespect (berating) and yelling. Bottom line: Absolutely do *not* use this company for *any* service. Tim Reynolds is *only* interested in your money, much like the comment in a previous review.

$200 "set up" fee for moles....set the traps, nothing, re set the traps, nothing....over a month of waiting he pulled the traps and never offered anything other solution. Still have active tunnels. He's knowledgeable but it's all about getting the money from you, not about taking care of the problem. Very disappointing.