About this provider in Winston-Salem
Merino Pest Services is owned and operated by Liz McNeely and her husband, Alejandro Merino. Merino Pest Services is a locally owned and operated third-generation pest control service company serving Winston-Salem, NC and surrounding Triad communities. Our goal is to provide the highest quality, environmentally…
Rating breakdown from customer reviews
5
32 reviews
Customer reviews for Merino Pest Services
Jane Oldham
Brian was great! Very thorough and professional!
Sg Hunter
We had a massive snapping turtle in our koi/goldfish pond and needed a licensed wildlife relocation specialist to remove it from our property. (It had eaten several fish and also ate all our pond lilies and lotus flowers.) They brought over a baited humane trap but after a couple weeks, we realized the turtle had left, because some of the lilies had started to regrow, so they removed the trap. Then one evening a few days later, about 5 PM, we saw it in our yard, called Merino back and they came within 30 minutes and got the turtle to relocate to a local creek. They were so great and wanted to make sure that the money we spent resulted in a capture of this turtle. Very honest, dependable and one of our neighbors thought it was the most exciting thing that had happened in our neighborhood in a long time!
Aquila Barrett
Some wasps had made a nest on the inside of the exterior wall and were making their way into the house. Mr. Merino went above and beyond to make sure that they were all dead and resolved the issue very quickly. He is a very kind and professional man. I greatly appreciate his help.
Sasha Bocock
After calling my own pest control service for wildlife removal and never receiving a response, someone recommended Garrett with Merino Pest Services. I am so thankful they did! Garrett responded immediately! He humanely live trapped a squirrel stuck in our chimney/fireplace. I will be switching all of my regular services over to Merino. They are responsive, friendly, and locally owned!
Jackson Hill
Merino is great! I’ve had both Alejandro and Garrett do work at my place, and they’ve both done awesome jobs. Knowledgeable, friendly, talk you through solutions… always available to talk and listen. Great company. Support small business!
Mary Craig Tennille
We are incredibly pleased with Merino Pest Services. The service we had been using was getting increasingly more expensive every six months and we were still having issues with a variety of bugs in our home. Alejo came over, gave us a really reasonable quote, and we hired him on the spot. He was really thorough inside the house and outside, making sure to take time to wipe spider webs off of windows even as high up as the second floor. I highly recommend Alejo and Merino Pest Services.
Barry Trachtenberg
Merino Pest Services came out the same day that I called and did a very thorough inspection and treatment of our home. Everyone was kind, responsive, and trustworthy. Happy to recommend.
Jessica Richard
Brian and Elias were absolutely dedicated to getting rid of the rats! They came every day for over a week to check traps and seal entrances. Great service for a very reasonable price.
Lutz Heinig
We were looking for a pest control service and came across Merino Pest Services and liked that they are a local and independently owned company. Alejandro and Liz were super freindly, helpful and knowledgeable so we signed up for the quarterly service. We saw an emirate improvement after the first treatment. We highly recomend them.
Provider response
Thank you Lutz for sharing your experience with Merino Pest Services! We thank you for your business and appreciate your recommendation. We look forward to serving you and having you as customer.<br>
Blaikley Mitchell
Always very helpful! Knowledgabe, fast, and great people! Thank you!
Provider response
Thank you for sharing your experience with Merino Pest Services! We're grateful for your business and look forward to serving you again in the future.
Hayley Wick
A friend recommended Merino Pest when to the Winston Salem area and I am so glad they did!! Alejandro and Liz are so kind, knowledgeable, and reliable. We have been using their quarterly pest service and we have been beyond satisfied with their service. Alejandro is always so friendly and always knows what we need once I tell him what kind of bugs/pests I have been seeing. If you are looking for someone to help with pest control I 10/10 would recommend Merino Pest Control.
Provider response
Thank you Hayley for the 5 star review and your kind words. We are grateful for your business and appreciate you choosing Merino Pest Services!<br>
Rick Simpson
We had used McNeely for a long time but things changed when they sold to national firm. Really glad that Alejandro came to the rescue of folks who want to use local providers. Very happy with their service - they spend much more time in and around our house than any former providers. Very thorough removal of spider webs, etc. outside. Highly recommend Merino!
Provider response
Thank you Rick for your support of our local family business. We appreciate your business and we're thrilled to hear you are happy with our service. <br>
Beatriz V Austin
Alejo is an absolute expert when it comes to pest control! He's friendly, courteous, and incredibly thorough. He worked his magic on my concrete playroom, which was 4 ft below ground and infested with smelly black mold. After he was done, my playroom looked and smelled amazing - it was sparkling clean! I had previously been told that expensive repairs were the only solution, but Alejo reassured me that they were unnecessary. Thanks to his work, I was able to install beautiful vinyl wood planks and completely transform the space!
Provider response
Love the new floors! What a great space you've created. I'm glad we were about to help and appreciate you sharing your experience with Merino Pest Services. Please let us know if you need anything!<br>
Danielle Haizlip Allen
Alejandro and his team do a wonderful job. Their communication is excellent as well. We do the quarterly pest control service, and the monthly mosquito, fleas, and ticks. We would 100% recommend them to be your pest control service!
Provider response
Hi Danielle! Thank you for the 5-star review and your recommendation! We appreciate your support.
Kevin Gallagher
They do a great job and stand behind their work. Very knowledgeable and helpful. Highly recommended. Support local!
Provider response
Thank you Kevin for sharing your experience with Merino Pest Services! We appreciate your support of our local business. Let us know if you need anything.<br>
Kelsie Stanberry
Highly recommend Merino Pest Services for any pest control needs!
Provider response
Thank you Kelsie for the 5-star review and your recommendation! We appreciate your support.
Lillian Bush
Very professional and helpful! He came into my apartment and checked every nook and cranny for any indication for mice. Sadly he found a hole but immediately took care of it. He talked to me through the entire process and made me feel super comfortable. I hope my apartment management stays with this company! Thank you for everything!
Provider response
Hi Lillian - Thank you for taking the time to share your experience with Merino Pest Services! We take pride in educating our customers and talking through any problems and solutions. We appreciate your feedback and we're grateful to be the chosen pest control provider for your apartment management company.
Kristal Shands
Fantastic! They are always friendly and thorough with their job. It’s nice that they are a local business, and you can tell they definitely care about doing the best job. I’ve had absolutely no problems with them, and highly recommend contacting this business!
Provider response
Hi Kristal- Thank you for sharing your experience with Merino Pest Services! We appreciate your support of our locally owned business. Please let us know if you need anything.<br>
Brittany Armstrong
Everyone I spoke to was so nice and they really went above and beyond! I would highly recommend.
Provider response
A big thank you for your 5-star review! We’re happy to know our team delivered the quality service you deserve.<br>
Jazmone
Would recommend their company to anyone looking for pest control Alejandro was very professional and kind and he explained everything to me.
Provider response
Thank you Jazzy for your kind words and 5-star review! Please let us know if you need anything.
Fayth Caruso
So kind, thorough, and genuinely cared about the experience and my home and family. There truly is a difference when you work with a local family owned business 🙏
Provider response
As a third generation family in the pest control business, we work hard to protect our legacy and take care of the communities we serve. Thank you so much for the 5-star review and your recommendation.<br>
Chris HK
Locally owned, small and growing Winston Salem company, Merino Pest Services is fabulous with local knowledge and thorough work with attention to detail. Non-toxic products for my dog- and cat-household. Reasonable prices. Myself and my neighbors who recommended them couldn't be more pleased.
Provider response
"attention to detail".."reasonable prices"..."we couldn't be more pleased" Music to our ears! Thank you for sharing your experience with Merino Pest Services.
Vicky Velasquez
Excellent!!!
Provider response
Thank you Vicky for the 5-star review. We appreciate your support!
Pk MaGee
So impressive on time, fast service very reasonable. Very Professional and friendly. Explained everything very well. Will use them again!
Provider response
Thank you for sharing your experience with Merino Pest. We appreciate your business and look forward to doing work for you in the future.
Gabriela Hirsch-Port
We moved to the Winston Salem area in August and were looking for a reliable service. Merino Pest Services was highly recommended on the Nextdoor App, so we gave them a try. They were on time for their first appointment and extremely professional and courteous. They talked us through all the services they had available and helped us decide on the right plan for us. 6 months and 2 visits later we are extremely pleased with their services and punctuality. They are a family run business which we appreciate greatly. We highly recommend this company.
Provider response
Thank you for taking the time to share your experience with us! We appreciate your kind words and recommendation. Welcome to Winston-Salem! We hope you are enjoying it. Please let us know if you need anything.
William Teetsell
Alejandro, is the best and a cool dude
Provider response
Well you just made Alejandro's day! Thank you for the 5-star review, William. We appreciate you.
Karen Banks
This customer is satisfied.
Provider response
Thank you Karen for the 5-star review! We look forward to keeping you as a satisfied customer.
Noel Holland
Alejandro was an absolute gem! Super informative and efficient.
Provider response
Thank you for your kind words and the 5-star review!
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Treatment and cost guides before you call
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