Canady & Son Exterminating Inc

Excellent professional job as always. John is always very thorough and takes time explaining the inspection results. Recommend Canady and John.

Professional, thorough inspection. Technician (Joe) was great.

David, our technician, was professional, friendly and helpful! We also had a great experience scheduling our appointment. Office staff is very responsive and welcoming. Look forward to many years of having this service!

I have the same lovely man come every year for my inspection That speaks for itself -i really appreciate that ! Always so kind and efficient.

Tech was very nice and professional He told me his name but I forgot.

Performed home inspection, but neglected to do the mole inspection. Not sure if that’s another technician or not. Will wait to see if they call to schedule it.

David is a bright spot and represents your co. very well. We’ve seen him the last 5 years and he is always informative, congenial, thorough, efficient, and takes the opportunity to strengthen our relationship with your corporation. I

We have been using Canady & Son for probably 40 years, both for our personal properties and business. They have given us good service.

Canady has serviced our home since 1990. We have experienced no problems and are very pleased with the service of this company. The personnel are friendly and very knowledgeable. Thanks

Return visit to keep up my termite bond. Polite. Prompt. Thorough.

Santos is very reliable- comes when he says he will, communicates clearly about his work and his recommendations. The company is excellent about call backs for scheduling or upon questions.

We were extremely pleased with John's service. He was very thorough in completing our annual termite inspection (of which he found none) & pest control. Would recommend Canady & Son Exterminators.

love stan ,he is a pleasure

I am satisfied with the inspection that i received. thanks for your help all these years. very much appreciated............

Genuinely shocked at the number of positive reviews for this company. My builder initiated my termite bond for my Wilmington NC townhome with Canady in 2021 so I’ve been stuck with them for annual bond inspections. Not once has it gone smoothly. Billing in particular is screwed up. Every. Single. Year. I live in a two unit townhome on a single slab so it’s one bond. My neighbor and I split the cost of the bond therefore 50/50. Every year this causes rampant confusion at Canady. Usually I get the full bill despite Canady notating all over it that we’re two people with two addresses. I remind the tech every year and he pledges to tell the office. This year is a new level of incompetence as I got a physical bill for the full slab amount mailed to me (despite being assured this would be email/digital only), and Canady put in the actual printed address the text “**EMAIL ONLY**”. As if that’s part of my street address. So their billing department is now so illiterate they can’t even read their own reminders. So for a third year in a row I’ll have to waste 30+ minutes playing phone tag with billing (they never pick up) to 1) split the bill in half, 2) revert to email and their online portal, and 3) find a barely lucid employee to remind again that this is a two address site. Folks there are plenty of other providers in town, it’s not worth tethering yourself to this company for the duration of a termite bond. Now I anxiously await the corporate reply they’ll post here saying something akin to “we’re so sorry you had an experience not up to the level we hallucinate that we provide now that you’re bringing visibility to our ineptitude online.”

I called to schedule an appointment to treat inside and outside of my home for fleas, roaches and spiders. The lady advised me on everything to expect and prepare for. After planning my entire week around this appointment, when the exterminator showed up, he was unaware what he was treating and didn’t have the proper equipment to service my home. I was told I would have to wait an entire week to reschedule so I wound up going with a different company that did a wonderful job.

Canada and Sons really let down my girlfriend and I down. We planned a whole day around them exterminating and when they arrived they told us "they had no idea what they were exterminating" we made sure to be thorough with the lady we talked to on the phone what we needed done. They did nothing to accomadate the inconvenience so we went with someone else who did a phenomenal job.

Most unprofessional company. Got a termite bond quote three months ago and they came out today to do the termite bond (waited 3 months) to be told that they cannot do it due to a french drain. The orignal gentlemen clearly has no idea how to quote a termite bond or no what a french drain looks like. Also was told that I had to take everything out of my garage. Well that wasnt the case either. Completely unprofessional company. Do not use. I dont write reviews but this had to be written- do not use this company

Disappointing phone call with this company today. I had an exterminator come 8/5/22 at the cost of $125. I am still seeing an occasional live roach 3.5 weeks later. I was advised they could come back and spray again at 50% discount. No thank you. I will take my business elsewhere.

We had termites almost a year ago and asked the inspector if they were termites and he said no. Almost a year later our floor is covered in termites. They finally diagnosed them as termites and told us that it may take a month for them to come out and spray. In the meantime they are all over our bathroom floor and familyroom.

Can't drive pulls out on people on 74 76 and goes 20 miles an hour sniffing pills

Very poor communication... called three weeks ago to schedule a service, phone call was never returned. My husband called a week later to schedule the same service and no one showed for our appointment. None of the employees seem overly concerned in trying to rectify the situation, they must not need any new business. We will not be using Canady and Son!