Aptive Pest Control

Absolutely horrible experience. After two applications, there was zero improvement. Each application took about 10-15 minutes (I have the top-tier plan, which supposedly treats everything). From the start, I wasn't impressed. When they missed the last appointment, I reached out to customer service to cancel the service. Instead of offering any real help or a proper explanation, they just offered me a $10 discount per month. Why would I keep paying for a service I didn’t receive or wasn’t satisfi

Today we observed the gentleman from Aptive sit in his truck while parked in front of our house for 30 to 40 minutes without ever exiting the vehicle. When he left, my husband messaged him to find out what was going on. He said his battery wouldn’t charge. Then he offered to come back and also give us a $30 credit. The company initially led us to believe they only skipped a month a few times a year when bugs were inactive. They skipped August and our yard was full of spiders and cockroaches. (We

First of all, I rescheduled this last week for October 3. Due to the fact that I am recovering from surgery and my husband would not be here to take care of the dogs which are outside. We had someone come last week and do the inside. It was a torrential downpour outside. He told us then to schedule for someone to come do the outside which I did. The gentleman showed up today and treated the outside of the yard anyway unfortunately, I had no idea he was here. My phone was on do not disturb, as I