Provider profile

City Wide Exterminating

5 stars from 1,003 customer reviews · 140 Cabarrus Ave W STE 1, Concord, NC 28025

  • 5 out of 5 stars
  • 1,003 customer reviews
  • Concord, North Carolina
  • Open 5 days/week
5
Rating
1,003
Reviews
Yes
Claimed
Yes
Website

About this provider in Concord

As a local family owned and operated business, City Wide Exterminating, Inc. takes care in treating your property with the respect it deserves when it comes to eliminating stubborn, and sometimes dangerous, infestations. As your one-stop-shop for all your pest control needs, we serve our friends and

Pests handledspidersmoles
Praised forknowledgeableprofessionalrespectfulthorough
Methodsbug killing

Rating breakdown from customer reviews

5

1,003 reviews

5
985
4
12
3
5
2
0
1
1

Customer reviews for City Wide Exterminating

JC

John Carroll

5mo ago

I wrote a review yesterday which was responded to by someone from the company. They did NOT truthfully address the issues. I tried to reply but that was not possible. Their process is very different than other companies and does not match what they say on their website. Beware!!! Someone from the company replied yesterday with the same rhetoric they previously used. Just because your alledged warranty applies to all customers does not make it a good warranty. You were asking for us to spend $5,0

Provider response

John,<br><br>We’re sorry you feel that our previous response did not address your concerns.<br><br>To clarify, you requested a first-of-the-day appointment, which we accommodated. A licensed technician arrived on time and completed a full inspection at no charge. Multiple squirrel entry points were

CC

Christie Ciotola

5mo ago

Sam was amazing. Very thoughtful and kind but, also just as important, extremely knowledgeable of not only the process but of the pests we were dealing with and how each of the treatments would affect them. He also took into consideration that we have animals and persons who are immunocompromised in the house - explaining how the treatment does NOT affect us. I am excited that Sam will be doing our treatments! We felt very well taken care of. Thank you, Sam!

Provider response

Thank you so much for your kind words! We are so happy to hear about your positive experience with Sam, and we’ll be sure to share your feedback!

TB

TC Burbo

1y ago

Technician, Collin Morton, was pleasant and thorough. We were scheduled for "morning appointment," and he did arrive late morning. It would have been nice if we had a more narrow window for the apptmt, or if we could have rec'd email or text as he was leaving his appointment prior to ours. We held off having breakfast, or taking our morning walk, awaiting his arrival. Other than that, all was good! Thank you.

Provider response

Your positive review is greatly appreciated. Thank you for your kind words.

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