Provider profile

Plunkett's Pest Control

4.7 stars from 133 customer reviews · 1209 Parkway Dr, Santa Fe, NM 87505

  • 4.7 out of 5 stars
  • 133 customer reviews
  • Santa Fe, New Mexico
  • Open 5 days/week, Early hours
4.7
Rating
133
Reviews
Yes
Claimed
Yes
Website

About this provider in Santa Fe

Plunkett’s Pest Control proudly serves Santa Fe, NM with effective solutions for ants, rodents, spiders, wasps, bed bugs, and more. Our local technicians deliver proven pest control for homes and businesses in Santa Fe, Española, Los Alamos, and surrounding areas. With over 100 years of experience, Plunkett’s brings…

Rating breakdown from customer reviews

4.7

133 reviews

5
110
4
2
3
0
2
1
1
8

Customer reviews for Plunkett's Pest Control

SD

Susan D

7d ago

Prompt response, personable, and wouldn't take NO for an answer from the damn wasps! Steven really went to battle with them and worked diligently to attack the problem.

RH

Ralph Holguin

1mo ago

Friendly service and complete professionalism

Provider response

Ralph, thank you for your 5-star review! We're thrilled to hear you appreciated the friendly service and professionalism. Your feedback is greatly valued.

MG

Michael Greene

1mo ago

Friendly and professional! Our technician, Steven, is always incredibly responsive!

MK

Michael Kotowski

1mo ago

Bill did great! He explained the process and showed me what to look out for

Provider response

Thank you, Michael, for your 5-star review! We're thrilled to hear that Bill was thorough and helpful. We pride ourselves on delivering top-quality service and appreciate your feedback.

PY

Phillip Young

2mo ago

Very timely, quick & efficient. Patrick was accommodating regarding my schedule, friendly and thorough.

CB

carmen brown

2mo ago

Great experience with Plunkett's. Their service provider "Patrick" was extremely professional, knowledgeable, and kind. I highly recommend!

Provider response

Thank you, Carmen, for the positive feedback and 5-star rating. We're thrilled to hear about your experience with Patrick and the high quality of service you received.

PR

Patrick Rivera

2mo ago

Great technicians.

Provider response

Patrick, thank you for the 5-star rating! We're glad you recognized the quality of our technicians. Your feedback is greatly appreciated.

JV

James Varela

3mo ago

Bill Stansbury is one of the best that your company in Santa Fe has he was very professional and thorough.

DS

Danette Schmidt

4mo ago

Bill was very professional and helped us with an ongoing problem. I would recommend the Company highly.

ML

Mark LeJeune

4mo ago

Service was very professional, and well explained.

SA

Shari A

4mo ago

Friendly, professional services were provided for ants, spiders and mice "sightings" in yard.

DS

David Stephanie

5mo ago

I have been using Plunkett's Pest Control for nearly 2 years. I appreciate their reminder email several days before our quarterly treatment and that their technician arrives at the scheduled time. Steven treated the exterior of our house today and provided feedback on what treatment he had applied and additional feedback on the numerous bait stations surrounding our house.

WM

William McDonald

9mo ago

I need to make an addendum to the below review. The regional manager reached out to me and was very apologetic for my experience and refund was made. This really says something about a company who takes customer service serious. The technician also came to our house to pick up equipment and also was very apologetic and kind. I’ve read other reviews from other companies who become very defensive instead of trying to fix a potential issue so I applaud Plunkett’s for going above and beyond reaching out to me. While I’m guessing Plunkett has good pest control services in other areas of the country, my experience in Santa Fe, NM has not been as good. We had original inspection of the property about 2 months ago by someone who seemed quite knowledgeable and we had assumed he would be our regular technician. Unfortunately, the actual technician who showed up to do the work, while a very nice guy, just didn’t seem to know what he was doing. We always give the benefit of the doubt and had the technician come back to address a gopher problem, which I was assured an issue Plunkett’s could deal with when I scheduled. I was told the technician would call to schedule an appointment but instead was sent an email telling me when he would arrive. You should be aware Plunkett’s charges $159 just to come out and confirm that you have gophers (which they say will be applied to your $500 treatment which only includes 4 traps and 2 visits in 1 month.) The technician came and confirmed we had gophers (big surprise) but would need to talk to his boss about how to treat and would get back to me with proposal. “Crickets” after a week so I finally called back to first be told “I’m not sure why he didn’t send it to you so I’ll send now” but then after operator looked further she said, “Now I see what the problem is…we don’t do varmint control in your area.” Though they happily charged my credit card $159. We live in an area FULL of varmints so Plunkett’s really should be more in tune with the area they are serving or not service this area. I quickly cancelled our service with operator and have a new company who specializes in Southwest pest control coming to assess the area.

Provider response

Hi William,<br><br>Thank you for taking the time to share your experience with us. We sincerely apologize for the confusion and frustration you encountered during your recent service. This is not the level of communication or follow-through we strive to provide, and we regret that we fell short of your expectations.<br><br>One of our managers has reached out personally to apologize and clarify the situation. As we continue developing our team members in the Santa Fe area, we’re committed to ensuring they are fully equipped to provide knowledgeable, transparent service—especially when it comes to regional wildlife concerns like gophers and other varmints. Your feedback has been shared with our operations team to use as a coaching opportunity to prevent similar situations in the future.<br><br>We’ve also processed a refund for your consultation fee. We truly value your understanding and hope that, in time, we’ll have the opportunity to regain your trust and demonstrate the level of professionalism and care Plunkett’s is known for.<br><br>If you’d like to discuss your experience further, please don’t hesitate to reach out using the contact information below. We appreciate your feedback and the chance to make this right.<br><br>Sincerely,<br>Director of Client Experience, Plunkett's Pest Control<br>(877) 571-7100 • Email: reviews@plunketts.net

CH

Chauson Harmon

9mo ago

Ramon was thorough. He noticed the issue right away and noticed the problem on the other side of the house. When I asked if he could go back up and take a picture he did not hesitate. He fixed what he could and help me talk through explaining the issue to someone who could possibly fix it. Valuable employee and should be treated as such.

MS

Matthew Strong

9mo ago

Easy quick and reasonable - Ramon did a great job with both of our properties.

JB

Janet Bostelmann

9mo ago

Ramon is very reliable and service oriented. We are lucky to have him service our home.

TV

Tresa Vorenberg

10mo ago

Suddenly, I was dealing with a mouse invasion! Plunketts sent Jason the very next day to begin the resolution of the problem. Thank you for the excellent service that started with a phone call answered by Krista and will continue until the issue is completely resolved. Whew! Plunketts to the rescue! Thank you so much!!!

Provider response

Thank you for your perfect 5-star rating, Tresa!

JC

John C Freeman

10mo ago

Also employs use of contraceptive and vitamin agents to kill and control rodents to avoid harming non target animals.

KR

Katherine R

10mo ago

Mike Christiansen, Plunkett's rep, provided outstanding customer service. He called en route to let me know his estimated arrival, was courteous and professional upon arrival, answered all questions and provided some additional suggestions. All and all really wonderful experience. thank you, Mike.

TP

The Parador

11mo ago

Friendly, professional, efficient staff.

DG

Douglas Gee

1y ago

Unlike other reviewers my experience with Plunkett’s was not positive. While we were on vacation our house sitter experienced rodent entry into our garage. The technician set traps but did not plug the holes at either end of the garage door seal, which is where they chewed through. The holes were small (half the size of a ping pong ball) but the tech said “they don’t do that”. When I arrived home I easily plugged the holes with steel wool, which will work fine until Amazon delivers a new seal. $372.99 for pointless work. Not impressed.

BC

B C

1y ago

Jason is professional, knowledgeable, courteous, and friendly. He arrives promptly at the appointment time. We appreciate Jason!

AV

A. Villanueva

1y ago

Thank you Toby, a job well done. My Mom is at ease knowing that you are on a regular schedule and the mouse rodent trouble is being effective.

LS

Lisa Smith

1y ago

Jason Madigan is the only provider I use and recommend to clients. Honest, trustworthy and easy to work with. Lisa Smith, Sotheby's International Realty, Santa Fe, NM

DM

Doug Montgomery

1y ago

Our tech (Toby) was knowledgeable and efficient with the task at hand. I would use them again and request him.

ML

Mary Lou Kerr

1y ago

The two gentlemen with whom I dealt were not only gentlemanly by knowledgeable, kind, easy to communicate with plus.....solving the problem 😉

MM

maria martin

1y ago

Jason was very helpful and informative! He made sure matters were attended to and even informed me some rotting wood I had above my window!! Thank you- Rosamaria.

MF

Miguel Farias

1y ago

Mario has been doing a tremendous job from day one! Very professional, communication from start to finish of each visit. Excellent service and always comes in with a great attitude and a smile, you can’t beat that! Keep up the great work!

RP

Reed Peterson

1y ago

We bought a condo in i The historic district of Santa Fe. There was evidence of rodent activity, but could not tell if it was recent or now. I called two companies who either did not follow-up or would not come to do a basic evaluation. Enter Mario with Plunketts, who was on time to all of his appointments, did a full property evaluation in person and in email and offered suggestions for future mitigation. Great guy, with superior service.

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Treatment and cost guides before you call

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