Bugman Pest Control, Inc.
Verified2873 Trades West Rd, Santa Fe, NM 87507
Open 5 days/week
About Bugman Pest Control, Inc.
With over 100 years of combined experience bugman of New Mexico has proudly served the people of New Mexico with all their pest, wildlife and tree health needs. Bugman is locally owned and operated, focusing on the insects and rodents which directly impact New Mexico, our employees are handpicked to ensure fast effective solutions with minimal impact to the environment. Our goal is to protect people, pets and property from damage while providing great customer service.
Rating Breakdown
4.4
★★★★☆54 reviews
Customer Reviews (27)
Happy client, recommend.
Service with a smile.
Roman Jr was timely, communicative, knowledgeable, efficient, and patient in explaining strategy and approach for control of scale on pinion pines. He was incredibly easy to work with and a true pro. I’d recommend Roman Jr and Bugman NM tree services any time.
Our service with Bugman was great! Instantly, those darn ants were gone. Bugman and crew said they might need to come back for an extra spray, but so far, so good! I highly recommend Bugman Pest Control of SantaFe, they were available the week I called, flexible with their times, thorough, quick, friendly and affordable. Super happy customer over here :)
Response from Bugman Pest Control, Inc.
Thank you for your business.
Jeremy was the technician who serviced the exterior of my home and property for ants. He did a great job! He's professional and courteous. Thank you Jeremy!! I highly recommend Bugman Pest Control.
Response from Bugman Pest Control, Inc.
Thank you for taking time to share your great experience. We appreciate your business.
Have not seen a critter since. Reasonable however I would probably sign up for quarterly visits if feasible.
Response from Bugman Pest Control, Inc.
Thank you. If you need pricing or have questions please give us a call at 506-455-3832
I’ve been using Bugman Pest Control for more than a few years now, and I am very happy with their services. I live in the mountains, so I have challenges with mice, rats, gophers, bats, spiders, and other pests, and I also have a fruit orchard that needs annual protection against larvae and other infections. Roman and his family have been really wonderful, as has Brian, the technician who performs most of the services. They always respond quickly and effectively to my calls and questions, and Brian does a great job servicing the property. He’s very good at finding solutions to a variety of pest issues, he always shows up when he says he will, he really cares about solving the various challenges, and he’s also a super nice guy. They have my highest recommendation.
Response from Bugman Pest Control, Inc.
Thank you for the faithful service and the very kind words.
I am office manager at a northern NM church, and we've been Bugman customers for years. Jeremy is courteous, thorough, and knowledgeable. We will continue to use Bugman for our church's pest control needs.
Response from Bugman Pest Control, Inc.
We Thank You for your service and happy to hear Jeremy is doing a good job.
Wonderful experience! Brian is thorough and very personable. No more mice!!!
Response from Bugman Pest Control, Inc.
We are happy to hear that Brian has taken care of your rodent problem. Thank You for your business.
Jeremy does a great job, he is always here when he says he is going to be here and is always on time. He is very professional and always communicates with us in regards to the service. we are very pleased with our monthly service with Bugman. thank you Bugman Pest Control and Thank You Jeremy....Wanda Martinez Medanales NM.
Response from Bugman Pest Control, Inc.
Thank You for your business.
We have used Bugman for about 20 years. I highly recommend them. They are professional and thorough. They are courteous and easy to work with. They are always here at the time agreed on. They also do tree spraying for bugs and borers.
Response from Bugman Pest Control, Inc.
Mr. Straight thank you for your continued business all these years.
We love the Bugman! Ben is wonderful! He goes above and beyond to make sure your taken care of and his service is exceptional! Awesome technician! My family and I are incredibly satisfied with his service. And the product works!
Response from Bugman Pest Control, Inc.
Thank You for business.
Great guy. Honest and dependable
Response from Bugman Pest Control, Inc.
Thank You for your business.
The Bugman guys saved our beautiful fir tree from the tussock moth caterpillar. Professional and knowledgeable.
Response from Bugman Pest Control, Inc.
Thank You for your business.
They don't seem very keen to make money; I kept calling them to come to my house and they never called me back.
I called on a Monday and they came out Thursday. Ben did an outstanding job. He shared his knowledge of cockroaches, listened to me as I explained where they were coming from, and most importantly killed them. Ben was very respectful of our house, myself, and our stuff under the sink:making sure everything was put back correctly. In the most loving way I hope he doesn’t have to come back, but if bugs become a problem again I know who I will call.
Response from Bugman Pest Control, Inc.
Thank You for your business.
I called and the woman who answered was rude and said she was busy and would call me back... she had the rudest tone ever! She did call about 15 mins later. I told her what I wanted done at my home and she proceeded to tell me it could be done but I would need to pay $125.00 plus an extra $50 because the guy that she had working was on workmans comp and could not BEND DOWN to do crawl spaces.....I still said ok and she assured me a tech would be calling me soon. This was over a week ago and I'm still waiting (NOT WAITING) for that call... I ended up having a friend do what I needed and it only cost $25 for the ant poison that I purchased... I would have rather she told me she was to busy or not enough workers.... BUT TO LIE! I will NEVER EVER recommend this buissness to anyone!
Response from Bugman Pest Control, Inc.
That is an unfortunate encounter but this review was meant for a different company. We do not have any woman who will answer the phone or set up appointments. The only person to answer would be Roman the owner of the company. Please check who the correct company was.<br>Thank You
No response
Ramon, the owner, sent his great son Rome to inspect my property for rodents. He did the most thorough 1 1/2 inspection. Covered every nook and cranny. He said that he would send me a report the following day, After two days I called the dad owner to check on the report. He never even had the courtesy to return my call. Either his son was doing On The Job Training or the owner did not want to use no kill traps in my kitchen.... or who knows why. .. I will never know.
Called but they didn't call me back.
Didn't turn up for scheduled appointment. Managed to get hold of them an hour later only to be told they can't come out until next week. Took a day off work for nothing.
Never kept appointments, sub par service, the last time, did not even showed up, not even a call, YET he had the nerve to send me a bill!!! Do yourself a favor buy the items that you need to do your own pest control on line, they have tablets that dissolve on water, just spray and done, for much more less than one of his visits,, and you will have enough for a full year!
Had an appointment today. They didn't show and didn't call nor return calls when we called and asked 40 min and 4 hours after the appointment time to inquire about the delay.
Contact Information
Phone
+1505-455-3832Address
2873 Trades West Rd, Santa Fe, NM 87507
Website
www.bugmannm.comHours
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