Provider profile

SavATree

4.9 stars from 283 customer reviews · 1131 US-22, Mountainside, NJ 07092

  • 4.9 out of 5 stars
  • 283 customer reviews
  • Mountainside, New Jersey
  • Open 5 days/week
4.9
Rating
283
Reviews
Yes
Claimed
Yes
Website

About this provider in Mountainside

At SavATree Mountainside, our certified arborists are your experts in comprehensive tree, shrub & lawn health care, from roots to canopy. Using advanced technology and science-based solutions, we deliver top-quality care tailored to your property’s unique conditions. Since 1978, we’ve built our reputation on…

Pests handledaphidsgrubs

Rating breakdown from customer reviews

4.9

283 reviews

5
269
4
4
3
1
2
2
1
7

Customer reviews for SavATree

GK

George Kafka

4mo ago

Great care of our lawn, trees and bushes over the years and good customer care service!

Provider response

Thanks for being a loyal client and as well for the positive feedback, George! We're glad to hear you're happy with our service. - Nicole

S

Streetsmart6

5mo ago

Sav a tree mountainside, NJ is the best. I have a yearly contract with them .

Provider response

SavATree Mountainside is lucky to have you as our client! Thank you for your trust in us always - Nicole

EA

Ernesto Alvero

5mo ago

SavATree removed Juniper tree damaged from winter storm on February 23rd. They removed tree and cleaned debris. They did a nice job. I would recommend them.

Provider response

Thank you for your trust Mr. Alvero! We truly appreciate your feedback and glad we were able to help protect your home - Nicole

KB

Keith Bremer

5mo ago

They were on time, very efficient, very careful and did a perfect cleanup of multiple large branches brought down by snowstorm. They also winched a leaning tree back to nearly vertical.

Provider response

Hi Mr. Bremer, Thank you for the for the opportunity to serve you! Our crews are experts in their field, and love a good challenge! - Nicole

DM

Dominic Malcolm

6mo ago

Eric and his team were extremely professional and their work was very high quality! It was very easy to communicate directly about the urgent work we needed done. I’ll be going back to them when needed in the future!

Provider response

Thank you Dominic for your kind words. We are truly pleased you are happy with the work and look forward to servicing your property in the future! - Nicole

CL

Colleen Leeman

6mo ago

Always helpful and knowledgeable. Evan is great to work with!

Provider response

Your positive experience with Evan is greatly appreciated! Thank you for your feedback.

JW

JANICE WOJTKUNSKI

7mo ago

Tree trimmers came on time & did a very good job pruning and shaping 6 trees on my property. They also cleaned up the area after they finished.

Provider response

Thank you Ms. Wojtkunski for the positive feedback on the pruning job! We look forward to service you again in the future - Nicole

CJ

Carolyn Jochem

9mo ago

Greg Elledge and his crew did a great job trimming our very large trees and removing an old maple. It is nice working with an arborist who understands and can treat tree conditions.

DW

David Williams

9mo ago

My neighbors and I have been using savatree for many years ,excellent work very reliable

MH

Matt Horner

9mo ago

Great work Clean and professional

MP

Mary-Elizabeth Piaia

9mo ago

Eric and the team at SavATree are the only people we trust to help us keep our giant tree healthy! We inherited a sycamore that is 100+ years old and is the shade for four houses in our neighborhood. We love our tree and want to make sure it stays in great shape-Eric and the team have helped with treatments and trimming to make sure it is always at it's best.

Provider response

Thank you for your wonderful feedback, Mary-Elizabeth! We're thrilled to hear that Eric and the team have been able to help keep your 100+ year old sycamore tree healthy and thriving.

CN

Carol-Ann Neu

9mo ago

Fertilized lawn. On time and neat

Provider response

We are overjoyed to hear that you were satisfied with our lawn care service. Thank you for sharing your experience!

WE

William Edmunds

9mo ago

I asked our arborist for a quote for hedge trimming and had one in a couple of days. After accepting the quote, SavATree came the very next day and completed the job.

Provider response

We're elated to hear about your positive experience with our hedge trimming service. Thank you for choosing SavATree!

NC

Natalie Cummins

9mo ago

Excellent service. Extremely knowledgeable. Highly recommend.

Provider response

We genuinely appreciate your positive feedback. Thank you and we look forward to servicing you again in the future!

CG

cheryl greene

9mo ago

Knowledgeable arborist. The trees are responding well to the kelp based fertilizer, helpful in the drought conditions. Service staff is punctual and thorough.

Provider response

Thank you for your business and the 5 star review, Cheryl! We are glad to hear that you had a great experience with our team. We hope to continue to impress you with the quality of our work and high level of customer service.

PS

Paula S-H

9mo ago

Always professional

Provider response

Thank you for taking the time to share your feedback. Always professional service is our top priority at SavATree!

KE

Karen Edwards

1y ago

Avoid. They came late May. Diagnosed my plants with aphids. They had already done the spring treatment so said it may be a little time. They finally came and fertilized the plants first which seemed bizarre to pay that money to feed the aphids. Aphids continued to multiply. Finally called them early July to say when is my aphid treatment scheduled? . It wasn’t but they did it that week. A Tech, not properly trained, used high pressure and at times appeared to be trying to blow the aphids to kingdom come. The spray went everywhere on my house, on my car, on me (12 feet away around a corner). Soon as he left, rained it all off. They did agree to reapply and do come today another two weeks later. Almost two months since I contracted them, Aphids have multiplied, leaves are falling off the shrubs exposing bare wood (photo attached). This is what $400 got me. Terminated service now. Will buy stuff from Home Depot now. Hope it works. Arborist was very nice.

Provider response

Hello Ms. Edwards, I do apologize for your dissatisfaction about this service. However, these are weather permitting services and unfortunately with the recent extreme weather we've been experiencing, these services have gotten delayed. However, can confirm we have already performed the retreatment of foliar today to control the aphids. The service you refer to as a fertilization was not a feeding, actually an ArborKelp treatment which is used to revitalize the plants/shrubs/trees and help them through any trauma they have or may experience. The multiplying of the aphids is from the Aphid populations being higher than usual this year due to a combination of factors, including warmer winters, wetter springs, and a decline in natural predators. These conditions create a perfect storm for aphid reproduction and survival, with milder winters allowing more eggs and adults to survive, and wetter springs leading to lush plant growth that provides ample food. I would also like to advise it was not 2 months after contacting us that we acted. I personally spoke to you on 7/7 and advised you our OP's manager would be by when he returned from being away to address the house and car, and the retreatment would be done at 2 weeks after the original as per label recommendations. We do take customer satisfaction very seriously and I would welcome a call to myself personally to discuss further. I can be reached at 908-301-9400 Kathy Skulitz, Branch Manager.

SR

Sweta Ramnani

2y ago

I've had a couple of good experiences with them besides this last year. But I paid a lot of money only to have them fall beyond short of what I hired them for. I told them I wanted stronger grass and to fill up all of the patches I have. Those are the only two goals I'd like completed. They said ok and that I'd have to get the full treatment to see the best results (about 5 months of various treatments). I trusted them and had them work on my lawn for well over a thousand dollars throughout the summer. My grass looks the same, if not worse. I was also told from one of the specialists that the seeding used on my lawn was the wrong type when considering the sunlight exposure. They also barely aerated and seeded the areas that needed it the most. I've voiced my concerns and was told they would help me out, but the last time I spoke to them they didn't offer any remediation. Beyond frustrating. Never using them again and would also recommend a smaller company to hopefully get some better quality control. And after cancelling almost 6 months ago, they still sent someone to my house to fertilize some bushes. If I wasn't home to tell him I cancelled, they would've charged me for this service too.

Provider response

We apologize for the negative experience you experienced. I am unable to identify your account using the name on this review. I would very much like to remediate your issues. I don't believe I have been advised of your complaint and I would like to have the opportunity to correct it. <br> Please contact me directly in our office at 908-301-9400. Kathy Skulitz, Manager.

CM

Conrad Martin

2y ago

I'd give less starts if I could. Scheduling SavATree in the first place was a pain. There was no immediate availability and I had to wait nearly 4 days for an "arborist" to provide an assessment. When Evan did show up, he committed to sending a proposal. After eight days of silence, I followed up and didn't receive a callback. When I called back saying that I'd be moving forward with other quotes unless I heard back, Evan finally got back to me, only to say that he couldn't conduct the service or provide a competitive quote. Thanks for wasting my time, referrals to follow...

Provider response

We apologize for the inconvenience you experienced, Conrad. This is not customary to our processes in any way. Please contact us at (908) 301-9400 so we can address your concerns and make things right.

MS

Madhulika Singh

2y ago

Not happy how they handled the scheduling of the tree service. They took the job, but never gave a service date. I had a long wait and I had to wait 3 months to have the branches be removed. Finally, they showed up while I was away. They charged me in thousands and did not cut the branches as I had explained and for what purpose. It did not seem like the service guy was listening other than hell bent on explaining the technicalities of what could and could not happen.

Provider response

We do not have any record of servicing your property, is it possible that you are mixing us up with another company? If you would like to speak with us about a project, please call our office at (908) 301-9400. Thanks.

DJ

Don Julio Jr.

3y ago

Terrible Company, they have policies in place that are quite ridiculous !! I guess the company is doing great and they don't need an extra couple thousands of dollars in the bank. They lost out on a big account, since I will NEVER recommend or seek their business on any future endeavors !

GR

Gi Ro

3y ago

They charged me for a service that had not been completed and was not very communicative about finishing the job: First they couldn’t perform the service because there was no street parking available (my doorbell camera said otherwise), then came, did front yard, and provided a note that they would return the following Monday to finish. No one came on Monday to finish but my credit card had been charged so I called the office. The office manger said that it was rescheduled for Wednesday as if I somehow should have known? I have been a customer for a few years and never had an issue but this was poor customer service - rude, lack of communication, no explanation, no apologies.

Provider response

We apologize for the inconvenience you experienced with our service. We strive to provide excellent customer service and will address this issue with our team to ensure it does not happen again. Please contact us at (908) 301-9400 so we can make things right.

AM

Arastoo Manshadi

6y ago

I saved more than $1000 this year by not signing up the service, and I waited to make sure if this problem is from my lawn or this company. Last year by fall, half of my lawn was complete covered by weed and the other half was gone from grubs, every single time that I called and mentioned my concerns, the answer was dont worry this will be fixed after a year or two but at the end my lawn was completely stressed and damaged. This year I did a favor to my lawn and I took over the nutrition and weed control so far it looks way better than last year. I picked save a tree although the service was the highest proposed between the others in the area but I picked them to make sure I am working with professionals. Out every 10 emails I sent maybe I got one response back. and at end just after I kept telling them that my lawn has grubs, they just added handful of seeds. If I did not treat my lawn for grubs this spring again I would have an ugly lawn like last year.

Provider response

Mr. Manshadi,<br>We are sorry that your expectations were not met. We understand that it can be frustrating when a weedy, sparse lawn doesn’t turn into a lush carpet quickly. It does take time and consistency. Typically our clients don’t apply treatments while under contract with us because it can cause problems. We hope that you are able to create a beautiful lawn for yourself.

K“

Kevin “Slater” Ryan

11y ago

Buyer Beware, I take absolutely no pleasure in writing a review like this but I am left with little recourse since this company has refused to contact me regarding their work. I hired Save A Tree to remove several trees around my property. They couldn't have done a more sloppy job and they destroyed half my lawn. Half the grass on my front lawn is dead, I have huge areas that are just piles of dirt from their equipment and I am going to have to replace half my lawn. Where they dragged the trees out from my back yard, the ground cover has been destroyed. Additionally, there were two trees that were supposed to be removed and they were left. One tree was to be trimmed and there are still many branches that are dangerously close to falling and clearly should have been removed. The ground cover around that tree has been trampled and destroyed. I have contacted them several times to no avail. I will have to resort to other means to be compensated for the damages to my property. As soon as I asked for a make good and sent in photos of the damage, I did not hear from them again. I will be reviewing on other sites, contacting the better business bureau and others to make certain anyone hiring this company is aware of my experience. Avoid this company. Hire them at your peril.

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