About this provider in Lakeland
Providing helpful solutions to residents in the Twin Cities metro area Minnesota and beyond dealing with pest issues in their home or business. 40 years experience eradicating pests like bed bugs, cockroaches, mice, and more from structures like multi-family housing complexes, warehouses, office spaces, single-family…
Rating breakdown from customer reviews
5
362 reviews
Customer reviews for Done Right Pest Solutions
Teresa Libby
Courteous & knowledgeable technician. We appreciate the great service.
Provider response
Thank you, Teresa! We're glad you had a positive experience with our technician and appreciate your kind words about our service. Have a great weekend!
Gail Maxey
Ceva at Done Right Pest did such a great job. Ceva has been super thorough at each visit & always has solutions to our every concern. I would highly recommend Done Right for all your pest issues. We have been very pleased with results. Nice people to work with from scheduling to applications.
Provider response
Thank you so much for your review! We truly appreciate you sharing your experience and continuing service year after year.
Ga low
I was having continual ant problems . . . Swarms of small red ants would show up at various places throughout our house. Our tech Chrissy arrived and thoroughly explained the product she was going to use, how it was going to be applied, and what results to expect. She exceeded our expectations as did the results. We have not seen an ant anywhere in 10 days and counting. I highly recommend Done Right Pest Solutions and tech Chrissy. We are very satisfied.
Provider response
Thank you so much for the review. We are so fortunate to have excellent service technicians like Chrissy. I am glad the ants have subsided- if they come back when it gets warm- let us know - you might need a touch up service- but that would be covered with our warranty. Have a great day!
Joy Hoffman
Unbelievably pleasant, polite, and professional team. Confident knowing that the elimination of all pests and mice will continue with their services. I would recommend them to anyone looking for a thorough eradication!
Provider response
Thank you so much for your review! We are happy to help with your pest issues. It will take a couple of follow-ups and teamwork, but we can accomplish it together. I'll be in touch after the follow-up for future follow-ups. Thank you and have a great weekend!
Sam Sylvester
Did a great thorough job at a good price! Very professional service. Great people
Provider response
Thank you so much for your review! We appreciate the opportunity to help care for your home and resolve your mouse problem.
Andrew Rea
Service has been consistently excellent and always try and get out as quickly as possible when there’s an issue. Would highly recommend!
Provider response
Thank you so much for your review! We are happy to help and always strive to provide the best service. Have a great day!!
MSP Plumbing, Heating and Air
We use Done Right Pest all the time for preventive reasons. Always have great service.
Provider response
Thank you so much for your review! We appreciate the opportunity to help care for your business! Have a good day!
Kaylee Garvey
We had an ongoing mouse issue and Done Right Pest Solutions was excellent from start to finish. They were thorough, responsive, and—most importantly—honored their warranty without any hassle. After their follow-up work, the flow of mice into our home completely stopped. It’s such a relief to finally feel confident the problem is resolved. Highly recommend their services.
Provider response
Kaylee, thank you so much for your review of your experience with us! Reviews like yours help future customers understand our service and quality. We strive to always provide the best customer service and pest control service and are grateful to know when we succeed for your mouse issue. Have a great day and stay warm!
Leah Robey
I have been using Done Right Pest solutions for many years now. They are very responsive , friendly and have a very reasonably priced year round package that I use. I always recommend them whenever people ask if I use a pest service.
Provider response
Wow, thank you so so much for your review of your experience with us! Detailed reviews help future customers understand our quality and professionalism. We strive to always provide the best customer service and pest control service and are grateful to know when we succeed, so thank you again so much. Have a wonderful day!!
Sandy
Jason was our technician and did an excellent job. He took the time to explain how everything works, which I really appreciated. We recently switched from a company that was all about sales, and I’m so glad we made the move to Done Right. The difference in service is clear.
Provider response
Wow, thank you so much for your review! We strive to be a breath of fresh air when it comes to pest control, customer service, and communication. Thanks again, and have a great weekend!
Carol Hetrick
Do to my husbands health (open heart surgery and recovery) we had to reschedule various appointments. Done right made it so easy
Provider response
Thank you so much for your review! We hope you have a great evening! Of course if you ever need anything, let us know. :)
Ray Ellison
We've been in business for 16 years and Done Right is the best pest control company we've had!
Provider response
Wow, thank you so much for your awesome review! We are honored to take care of all of your pest control needs! Have a wonderful day!
Gateway Commons
Amazing Company!
Provider response
Thank you so much for your review! We enjoy working with all the staff and tenants at Gateway Commons and are so happy to be able to handle all the pest issues for this community. Happiest of New Year to you all!
Andrea Carter
I have zero mouse problems and my sister as well!:
Provider response
Thank you so much for your review! We appreciate the opportunity to help care for your home and your sisters as well. Happiest of New Years to you both!
Chelsea Long
Excellent Customer Service
Provider response
Thank you so much for your review! We are glad to be able to help you with your pest issue. :) We strive to provide the best possible service!
Pat Lynch
The folks at Done Right Pest Solutions work hard to make sure the customer experience is a good one. Kelly, Ceva Bryan; all prompt, courteous, knowledgeable. They don't quit until the problem is resolved. Would recommend Done Right Pest Solutions to anyone in need of their services.
Provider response
Thank you so much for your review! We strive to provide the best customer service and best pest control service. Thank you for giving us the opportunity to serve you! Have a great day! And Happy Holidays!
Laurie Barthol
We recently signed up for annual pest control with Done Right Pest Solutions, and are very pleased with our first service. Cevastian is our technician and he was very friendly and professional. He did a thorough job and explained the service he provided. I have great confidence in his expertise. Signing up for service and the ongoing communication with this company was very good. I would recommend their services.
Provider response
Wow, thank you so much for your review! We are happy to help, and think you will be very pleased with this plan. Let us know if you need anything in between services. Have a great day!
LivingWellWithin
We have used Done Right Pest Control for over a year now and I have to say their service is exceptional! When calling into the office, Megan has always been caring, helpful and responsive. She scheduled Jason to come out to the house for our mice problem right away. Jason came out and did a thorough inspection and sealed up a couple of entry points that our first pest control company missed. He is very knowledgeable, friendly and truly a caring guy. He got the whole house sealed up and put together a pest control solution that worked great. No more mice in the house! We have since purchased a year-long pest control package and it was well worth the money. Not only did we continue to be pest free inside, but getting rid of the wasp nests that show up every spring and summer was a bonus as well. We 100% recommend Megan, Jason, along with all the staff at Done Right Pest Solutions!
Provider response
Thank you so much for your review! We strive to provide the very best service, from start to finish and subsequent visits. The Peak Seasons Plan is definitely the best bang for your buck, and we're glad for the opportunity to serve you. Have a great day!
Laurie Phillips
Came promptly ,nice enough kid came told me what kind of wasps I had seemed knowledgeable i had to get to work so paid him and left.Hopefully prob is solved with one time application.would use again provided it was a one and done.tu!!
Provider response
Thank you for your review. We appreciate the opportunity to care for your stinging insects removal needs. Remember you have a 2-month warranty and if you see anything more after 3 or 4 days, just let us know! Any follow-ups are no additional charges. So we look forward to the 5-star update in the future. :)
Bill Simmons
came on time explained what they were going to do and some tips for me about the problem , need to wait a couple of weeks to see the results .
Provider response
We appreciate the review and look forward to your 5-star review. You'll always get a warranty, so if you ever need anything more, just let us know! Have a great weekend!
Kari Gibbons
I’m sure they do a good job if you can get them to show up.
Provider response
Hello Kari, I am sorry for the miscommunication! Kelly spoke with you on the phone on Friday, November 1st. She told you we were booking up fast and since you wanted to think about it, she just put a time block on saying you were thinking about services and will call back on Monday, November 4th to book services for Wednesday, November 6th. Since we didn't hear back from you, we didn't build your account in our system. All of our customers will get appointment reminders sent to their emails. I greatly apologize for the inconvenience this miscommunication has caused you, and we wish we could help solve your pest issue. Should you hire someone else and they do not do the job right, we hope you'll reconsider and we'd be happy to help. :)
Dianne Chermak
We had it done yesterday so waiting to see the results of the treatment. Jason was a nice guy to deal with.
Provider response
Thank you so much for your review! As always, if you see anymore ants after 2 weeks, please give me a call. <br>We would also appreciate an update to 5 stars upon the success of the treatment. Pest control is a process and we look forward to hearing of the success of the treatment! <br>Have a great day!
joseph alpert
Senior tech Ceva is highly skilled ,detailed and quality thorough pro. He gets 4.7 stars . I'm a natural skeptic of negative pessimist in sense of bed bugs so difficult too kill that I am so happy and excited too see just 4 bed bugs 🐛 live after being spray treated 13 days admgo is huge success and only weird thing is I don't NOT see any DEAD BED BUGS laying down zero as why?? Does thy residual element Repel scare bugs away or why??? When tomorrow Thursday thy 21st at 8am 2nd re treatment follow up, may I please get thy Lazzy boy recliner treated spray it a little, and baseboards in 2 closets and hallway entrance base boards that I believe NOT treated sprayed forgotten, as I want too be safe and NOT sorry latter after 3 months I don't want a return nightmare re appear bed bugs are xmso tough resilience scare threT. No more botes, 13 days andone right pest solutions is highly recommended by ME 4.7 stars from a detailed perfectionist is amazing, thanks so much CEVA is awesome possum.d only 4 live sightings.
Provider response
Thank you for your review! Ceva is the best of the best. He vacuumed up all the live and dead activity, which really helps show immediate results! From there, bed bugs go about their lives and they like to hide in wall voids, so once they come in contact with the residual chemical, they die in the walls. Ceva treated all the areas where there was activity and will do so again at the follow-up :) and no need to worry about any repeat bed bugs. Once they are eradicated, they do not return unless reintroduced. Thanks again and have a great day!
Mike Mech
Bees in hot tub cabinetry. Helpful and friendly staff when I called them. I was given a 2 hour window and the tech gave me a 30 minute notice of his arrival on the day of the appointment. Very personable and friendly technician who did the job. I only gave a 4-star because I thought the price was a little high because of the simplicity and time required to complete the job. He sprayed the points of entry that I observed and stood by with the spray as I removed the side panels. He found a walnut-sized paper wasp nest and I found a mud dauber nest. Have observed no bee activity since he was here.
Provider response
Thank you for your review. We appreciate the time and effort it took to share your experience with us. We are grateful for the opportunity to take care of your wasp issue. Our prices are comparable to other companies- some are higher, some are lower; but our prices match our quality. We also give all quotes over the phone, prior to performing services. When you purchase a service from Done Right Pest Solutions, you're purchasing our experience, our knowledge, our products, the service we provided, any follow-ups, and our warranty. So with your 1x Stinging Insect Service, you have a 2 month warranty, if at any time you see additional activity indicating any sort of rebuilding in your hot tub panels, give us a call: we'll come back at no additional charge. Have a wonderful weekend!
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