Provider profile

EcoShield Pest Solutions

4.9 stars from 1,247 customer reviews · 31557 Schoolcraft Suite 100, Livonia, MI 48150

  • 4.9 out of 5 stars
  • 1,247 customer reviews
  • Livonia, Michigan
  • Open 6 days/week
4.9
Rating
1,247
Reviews
Yes
Claimed
Yes
Website

About this provider in Livonia

At EcoShield, we care about our customers, our communities, and our employees. With each and every interaction with our team, our mission is to solve your pest problems and to provide you with a pest-free and happy home. With our dedication to 5 Star service and our ability to solve difficult pest

Pests handledspiderspests and insects
Praised forprofessionalfriendly

Rating breakdown from customer reviews

4.9

1,247 reviews

5
1,194
4
33
3
3
2
3
1
14

Customer reviews for EcoShield Pest Solutions

JJ

james james

10mo ago

I tried the. they were good. but it was a horrible experience trying to cancel. i called them to cancel and they kept on trying to keep me as a customer after the repeated times i asked them to cancel. they refused to cancel me. after a half an hour on the phone teying to cancel with them they finally did it. it was a $250 cancellation fee. but i kept asking them to cancel over and over at least 10 times and they kept saying how about we do this or how about we do that. it was a nightmare. pleas

Provider response

Hi James, thank you for sharing your feedback.<br><br>We’re truly sorry to hear about your cancellation experience. That’s not the kind of service we aim to provide, and we understand how frustrating that must have felt. While we do have an early termination fee that’s reviewed during our 3-step sig

AF

Ali Farhat

1y ago

Do not interact with these people. I had a sharp salesman knock on my door and and show me a chart of supposed fees that only turned out to be significantly more. I was told I would pay no more than $40 a quarter and turns out its $169 a quarter. When I got on the phone with their corporate reps they did not do anything about it and could not even locate who the rep was that came in from their company. When I requested to cancel they then dropped the news that I was in a 12 month contract and w

Provider response

Hi Ali, thank you for sharing your feedback.<br><br>We’re sorry to hear this experience felt misleading and frustrating. We understand how important transparency is, especially when it comes to pricing and contract terms. Our signup process includes a verbal review, a digital copy of the agreement s

MS

Mark Sisson

1y ago

While this company may provide a useful service to a small number of people, their business practice is unethical, if not criminal. At minimum, their approach to getting new customers relies on high pressure tactics, deception and instilling fear. My mother who is 93 years old and suffers from cognitive decline was sold a treatment/contract in 2024. Despite the efforts made by my family we were unable to get any of her money back. Guess what, they sent one of their sales representatives to her d

Provider response

Hi Mark, thank you for sharing your concerns. We sincerely regret hearing about the difficulties you and your family have faced, and we understand your frustration. At Ecoshield, we aim to provide clear communication and a transparent process with all of our customers, and we apologize that your exp

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Treatment and cost guides before you call

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