Provider profile

Terminix

4.5 stars from 718 customer reviews · 7807 Lanac St, Lansing, MI 48917

  • 4.5 out of 5 stars
  • 718 customer reviews
  • Lansing, Michigan
  • Open 7 days, Early hours, Evening hours
4.5
Rating
718
Reviews
Yes
Claimed
Yes
Website

About this provider in Lansing

Since 1927, Terminix has been Lansing, Michigan's trusted choice for expert pest control, termite extermination, and wildlife removal. Our licensed technicians use advanced technology to protect homes and businesses from ants, termites, cockroaches, spiders, bed bugs, mosquitoes, rodents, and nuisan

Pests handledmicesquirrels
Praised forrespectfulprofessional
Methodsrodent exclusion service

Rating breakdown from customer reviews

4.5

718 reviews

5
594
4
28
3
13
2
8
1
75

Customer reviews for Terminix

J

Julianna

5mo ago

I’ve had this office change timing on me resulting in them not showing up twice. The only thing that is slightly redeeming about them was Dustin their manager that was super helpful and knowledgeable when I finally got someone out. They won’t respect your time windows or appointments. This is the second full day that I’ve waited around for them to no show on me. Each time I had to call them to get any updates then they blamed their not showing up based on how far we are from their home office. U

Provider response

We would like the opportunity to address your concerns. Please email our team at socialmedia@rentokil-terminix.com with your full service address, customer number, your phone number, and a copy of your Google review or details regarding your service concern or request. Thank you, and we look forward

JG

Julia Grapentien

1y ago

If I could leave zero stars, I would. I paid $1050 for squirrel removal. They came, opened up the hole squirrels were getting into more & set one Conibear trap (no one way door in the hole, nothing). The hole was left wide open creating a bigger issue. When the trap did get a squirrel, it rotted on my roof (late summer hot) for TWO WEEKS before I could get anyone out. Once they did, the trap was set again, and caught a squirrel. It is now mid December and they STILL haven’t been back out. This w

Provider response

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at social.support@rentokil-terminix.com . Listing your full-service address, copy of review and the phone number associated with the account.

TH

Timothy Hibbard

1y ago

HORRIBLE DONT USE. YOU WILL BE SCAMMED. I purchased rodent exclusion service cost 1500. They were supposed to seal house up and bait. If I saw mice within a year they would come out garenteed. 2 moths later I still have mice. So they spent 2 hours time to seal and bait. I emailed salesman tanner to get warranty work and he sent me a wrong number. Emailed again and he sent 1800 number that's it no apologies just number. I called 1800 number set up service 3 times all 3 times no call no show. Tr

Provider response

Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at social.support@rentokil-terminix.com . Listing your full-service address, copy of review and the phone number associated with the account.

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Treatment and cost guides before you call

Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.