Provider profile

Chase Exterminating Co

1 stars from 1 customer reviews · 1301 Smith Village Rd, Silver Spring, MD 20904

  • 1 out of 5 stars
  • 1 customer reviews
  • Silver Spring, Maryland
  • Open 6 days/week
1
Rating
1
Reviews
Yes
Claimed
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Website

About this provider in Silver Spring

Chase Exterminating Company is one the areas oldest pest control services, and specializes in both commercial and residential services we handle almost all pest issues. We are a family owned business, and treat all homes as if they were our own. If you are looking for a pest control service that treats you with…

Rating breakdown from customer reviews

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1 reviews

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Customer reviews for Chase Exterminating Co

JG

Jason Gaskins

6y ago

Reviewing after my second repulsive experience with this company. I live in downtown Silver Spring and my complex contracts them regularly for pest control prevention. They do not provide times that they'll be entering your apartment home, instead providing a 3-5 day window (no times per day) to avoid your presence and ransack your home without interruption. They enter my apartment repeatedly without notifying, despite documentation that requires that they contact me before entering so that I can supervise them to ensure they don't do what they'll (definitely) do without the homeowner's presence. Peed all over my toilet seat and the surrounding floor, and used my shower for unknown purpose - leaving a dark brown residue in the tub. Touched/rearranged/used items on various counters. Couldn't be bothered to even attempt to cover their tracks. Unclear what other items were touched/stolen in places that are harder to recognize things weren't the way I left them. Avoid being serviced by this company at all costs. If you don't have a choice, make it a priority to be present and follow them diligently to ensure they aren't violating your property in any way. Failure to supervise the contractor like an animal will, naturally, result in you coming back from work to a home that clearly was ransacked by an animal.

Provider response

Dear Sir,<br>I am both offended and shocked by your comments. My company and I have been in business for over 40 years, and none of what you say is true. First, I have currently one apartment complex in Silver Spring, which is very well serviced by this company, and each unit is entered by myself and a management official. These units, unless specified by the resident or the manager, are serviced in the kitchen, and bathroom only. Thus, your complaint is untrue and unwarranted. Also, my employees have been screened and trained by me personally. With respect to service time, we are contracted to be on site between nine a.m. and five p.m., but at this particular site we are normally there between 11:00 and 1:00. Consequently, with respect to my company, clearly you are mistaken. Finally, we treat all homes as our homes, and neither would I, or my employees, ramsack anyone's unit. I am confident that you are speaking about some other company and I would appreciate a retraction. If you have any more concerns or comments please contact me at chaseextermination@gmail.com

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