PestNow

All experiences with Pest Now have been great! Antonio was no different. He explained everything and was in and out in not time. Great customer service.

Jason came out for quarterly inspection and did a great job! He was very thorough and friendly. Always does a great job.

The company is amazing. Especially Devin. He's the tech who always comes to our home and he's extremely friendly, knowledgeable and even my cats love him. Have recommended him specifically to several friends and neighbors

Absolutely terrible service. Have used them in the last decade for all our rentals and sales, well over 50 properties and a variety of services. Now the managers are rude, interrupt you when asking simple questions, and are giving bait and switch pricing.

Billy was a pleasure to work with. He was thorough with knowledge about the issue and efficient with the job. Very cautious of making sure to keep my floors clean (lol). I appreciate him coming out at such short notice. Thank you

Antonio was a delightful young man. I’ve been with PESTNOW for over 5 years and this was my first time meeting Antonio. He was very professional and all about his business. He didn’t hesitate to refill all of my boxes inside my home and the best part, he informed me that I didn’t have any activity on any of the boxes inside my home. He went to the back yard and refilled those boxes. It is so nice to meet a young, handsome, and diligent man. Thank you so much for sending Antonio to service my home. He is a very nice young man. Very very respectful.

Billy was very professional, respectful, and knowledgeable. He took the time to make sure every box outside and inside was checked and sprayed my property. He even pointed out an entry point that I wasn’t aware of. Thanks again Billy for a great job well done!!!!!!!

Devin has provided excellent service and always goes above and beyond.

I’ve been using pest now over a year. Special thanks to Devin J for his service today and for removing a dead mouse from my home. I would have never saw it and he did and I’m so thankful he was extremely thorough in his inspection. He knew exactly where to look 10/10 service and he was quick in and out.

I’ve had Devin Jiggetts as my Pest Now technician for over a year, and his service has been outstanding every single visit. He’s a true SME—knowledgeable, thorough, and always willing to explain what he’s doing and why. Devin consistently provides professional, reliable service and offers great recommendations that actually make a difference. His communication, attention to detail, and customer‑first approach set him apart. Pest Now is lucky to have him, and I highly recommend Devin to anyone looking for quality, trustworthy pest control support.

Devin is a consistent professional and has truly come to my aid in our battle with the little bugs that make homeownership a pain. Always friendly, always ready to help, and the work he does is neat, non-invasive and effective. I highly suggest Pestnow to anyone facing a problem or for prevention. It’s always a good day when he comes for the quarterly follow up

I asked Pest Now to send someone over to take care of mice. The exterminator was not thorough and inconsiderate. They did only a perfunctory search of my house for holes. With my permission, the exterminator came early. I told them when I would not be available. The exterminator tried to speak with me when I wasn't available, and I could not stay with the exterminator or get a hold of him later to discuss what they did and where they did it. I would not recommend Pest Now for mice extermination.

Will recommend treatments for termites regardless if there are actual bugs or not. Does not matter they will scare you. Homebuyers beware!

Jordan Bailey consistently goes above and beyond. He is not only highly professional and knowledgeable, but also genuinely kind and respectful. He takes the time to thoroughly explain what he’s doing and never rushes through the service, which gives me complete confidence that my home is being properly cared for. His attention to detail and commitment to quality truly stand out. Every visit has been a positive experience, and I greatly appreciate the peace of mind his work provides. I will definitely continue using this service for any future pest management needs and highly recommend Jordan/ Pest Now to anyone looking for reliable, top-tier service.

UPDATE 11/17: Almost 2 hours after my initial review one of their lovely managers, Derrick, reached out to me and wanted to earn my business back. Derrick explained the products that would be used and the process. He sent out one of his best technicians to treat my home thoroughly today in hopes that this remediates any activity I have been seeing. It is hard to find businesses in this day and age that appreciate customers to make them feel heard and understand their concerns. Derrick also told me to wait 10 days and let him know directly if my concerns were resolved. So far, I appreciate the professionalism from everyone who has helped with my issue so far. __________ Got 1 treatment and saw more insects almost immediately. Asked them to come back out and was told I’m supposed to see more insects. I was pressed to get another quarterly treatment even though the first one brought pests. They have missed multiple appointments without any notice. Heard good things about them but it may be the rep I had.

I have been really disappointed with PestNow and don’t see any reason to continue using them. They will give confirm service of your property and few days later you will find rodents and other pests. I have been a customer for over 2 years now with 3 properties and quarterly preventive services. The last services were in October and I called them in September to report roaches and insects. They only came out in October for periodic quarterly services and we found rats in two different houses after the service.

I have been a customer for over a decade. I've received quarterly preventive treatments during that time. Billy, Will, Chad and others who've serviced my property have been fantastic. HOWEVER, I'm becoming increasing frustrated by PestNow's business practices. One example, last year I began outdoor mosquito treatment during the peak months July, Aug, Sept. Recently, in Oct., I came home to find a door tag saying my property had been treated on that day for mosquitos. I immedidately contacted Pest Now to say 1.my 3 month package ended in Sept. 2. my gate was locked, how could the property have been treated? The customer service agent tried to convince me that I had a 4 month package that included Oct. I pointed out that I AM CONFIDENT OF WHAT I AGREED TO, AND IVE NEVER BEEN BOTHERED BY MOSQUITOS IN OCTOBER...I asked for a return call from a Supervisor. No call back. I called again and spoke with B*****. She was rude! Issue is still not resolved. Summarily, all PN agents who have visited my home have been great , but the business practices are frustrating.

My experience with our PestNow representatives and treatments is good. I would rate it 4 or 5 stars; however, they do not notify us when they are coming for treatments. Not knowing when they are scheduled for treatments does not give me a chance to be home.

We had PestNow doing quarterly maintenance on our home, and the technician that continued to service our home did the absolute bare minimum. So much so that when my tenant called out where they believe the rodents were coming from, he told us "yeah, that's something you guys should take care of" and simply walked away doing nothing but "cleaning cobwebs" around the exterior of our house. We have since canceled our service with them.