Orkin

We were using Western Pest Control (a local business and a great, reliable family business) for many years. They inspected my mother's home in Baltimore for many years, so when I noticed a swarm of termites in my basement, I called Western. After a few years, Orkin bought them. We were not informed about the change, but received an invoice stuffed between our screen door and front door. We were sure that it was a mistake, but could not verify why we received an invoice from a company that we ha

Unprofessional Scheduling and Poor Follow-Through I’m extremely disappointed with Orkin’s service. I had a follow-up appointment scheduled for June, and not only did they miss one, but two appointments without notifying me or calling to reschedule. Now it’s July, and I’m back to square one with bugs still coming into my home — clearly, the issue was never properly addressed in the first place. Although I do want to say one of their technicians is very sweet and caring but we don’t always get th

I’ve been an Orkin customer of many different branches for 5 years all around the country and have always found it to be a great service. This Maryland location is predatory, they will take advantage of you if you don’t know what’s reasonable. My girlfriend called them up about setting up routine spraying at our house in DC (while I was out of town) after spotting a few common sugar ants. The tech himself admitted that there was no sign of infestation and a bit of gel would solve it and he was o