About this provider in Frederick
Green T Lawn and Tree Care in Frederick MD has been in business since 2014 because of their proven customer satisfaction in Lawn Care Services. They offer Lawn Care Services like overseeding, Lawn Aeration, and Weed Control, on top of Lawn Pest Control and Tree and Shrub Fertilizations. Family owned and using pet…
Rating breakdown from customer reviews
4.8
429 reviews
Customer reviews for Green T Lawn
Muffy Lewing
First service of the year is complete. He closed the gates when he was done, and I received a thorough report later that day, telling me what to expect over the coming weeks. Thank you!
Chuck Whittington
Technician treated our yard this morning and provided recommendations for improving the overall health of the lawn. He was thorough and ensured the entire lawn was treated. We are very pleased with the overall look of our lawn ever since GreenT Lawn Care began servicing our yard.
Provider response
Chuck, it is recognition like yours that encourages us. We hold ourselves to a high standard of service and are glad to have provided thorough service. Thank you for noticing our hard work.
Chris T
Very communicative
steve hertzberg
Thank You Allen for the good job and letting me just what you were doing and what is going to happen next! Thanks
Provider response
Steve, we're thrilled to hear about your satisfaction with Allen and our lawn care services! Our team is dedicated to keeping you informed and involved every step of the way, ensuring your outdoor space is not just maintained but thrives. Thank you for taking the time to share your feedback.
C. McCalla
I terminated my account on 1/15/26. No idea why my lawn was serviced. I didn't authorize.
SeedJockey
GREAT SERVICE! BEST LAWN CARE SERVICE IN MARYLAND. LOCAL,PERSONAL,RELIABLE AND FAIR PRICES.
Provider response
Thank you for the fantastic review! We're delighted that you had such a positive experience with our team. It's great to know our local, personal, and reliable service stood out to you. We appreciate your support and look forward to continuing to provide excellent lawn care!
Joan Weller
I've been using Green T Services for several years. I have been consistently pleased with the service. My neighbors and friends all tell me how great my lawn looks. I agree with them totally. Their service providers are always willing to stop and explain that day's treatment - very professional and courteous.
Phyllis Beers
Such a pleasure. My technician Allen always stops to answer and address my concerns. He always goes the extra mile! I would highly recommend Green T. The ladies in the office are wonderful as well!!
Provider response
Your encouragement is valued.🌱💫It is part of our mission to deliver the highest quality of lawn care service for you and also ensuring that our guests see that reflected. Thank you for providing this encouragement.
Lou Foss
I just started using Green-T this year, after multiple years with TruGreen. I can say that I made a good choice with the switch. They do a very thorough job on the lawn and it looks great. Also, I purchased the tree and bush service, and I was having an issue with aphids on one of my crepe myrtles and they were able to get it take care of very fast. I had a recurring issue with lacewing on my azalea bushes, and trugreen was never able to get it fixed. GreenT solved the lacewing problem after one treatment. Exceptional service.
Provider response
We are motivated to see this acknowledged.🏡🌱 Our team takes pride in admirable lawn care service for our local communities and it is great to know we succeeded with this in your experience. Thank you and we look forward to seeing your lawn shine.
Amanda Updike
We have just started working with Green T Lawn and I am so pleased with the service we have received! Justin just finished servicing our lawn yesterday. I found him to be very professional, knowledgeable and just lovely to work with. He did an excellent job of explaining what he would be applying to our lawn and how it would work. Extremely happy with the results so far and looking forward to having a lush beautiful lawn. Highly recommend Green T Lawn!
Provider response
It is encouragement like yours that affirms our commitment to continue our reputation for unparalleled service in lawn care.🏡🌱We are glad to know our lawn care program has made a difference with your experience. Thank you for providing this feedback.
Robert Ingram
I've been a long time customer of Green T Services and have always been impressed. Allen treated my lawn this morning. He was professional, friendly and knowledgeable. He explained the treatment and was very efficient. I measure success by professionalism, competitive pricing and RESULTS. Green T checks all the boxes.
Provider response
We appreciate beautiful lawns and beautiful feedback.🌱💫We are glad to know we have made a difference ensuring your lawn thrives. Thank you for choosing us through the years.
Gibran Cotton
Wish I had before pics...but, I would recommend Green T Lawn Care 100 out of 100 times! They resurrected our lawn and we're now the envy of the block! Great Job Allen C!
Provider response
Gibran, we appreciate seeing this encouragement.🌟 We are here to make certain your lawn remains a source of pride and joy. Thank you for choosing us.
Mary Heizer
My technician Alex was very polite and professional and explained everything that he would treat my lawn with. It is nice to have the same technician as each lawn is different.
Provider response
Mary, your support is appreciated. Your satisfaction is our priority and we are proud to surpass your standards with personalized service. Thank you for supporting us.🌟
CARLOS DIGGS
Alex, my tech is super friendly. After he treated my lawn, the weeds are gone in less than a week. The lawn looks so healthy and green and even.
Provider response
Carlos, a big thank you for these comments. Our team is here to ensure every corner of your outdoor space is well-maintained. Here's to continuing to keep your lawn weed free.
Aaron Thomas
Every aspect of this company's service is very professional. Communication is key for me, because honestly. I don't have a lot of patience when it comes to dealing with that. But this company makes it easy. Even for an individual like me. And my lawn has never looked better. It's a great feeling when you have the best looking lawn on the block. These photos are within the first year of service by Greentlawncare.
Provider response
Aaron, thank you so much for your stellar five-star rating! We're genuinely pleased that you're satisfied with our lawn care services. Our team always aims to provide the best possible results, and your positive feedback makes our efforts worthwhile. We appreciate your trust in our services and look forward to maintaining your lawn in the future.
Al Ellentuck
I was home when they treated my lawn. For some reason they only treated half of the grass. This is just like when they skip all the trees and shrubs that aren’t adjacent to my house and lawn, despite assurances otherwise. Yet I am still charged full price.
Provider response
Robert, we're truly sorry to hear about your experience. It's our goal to provide thorough and complete service, and it seems like we missed the mark during your last treatment. We take your feedback seriously and will address this with our team. We hope for the opportunity to make this right.
mwerne01
Cancelled their services and have requested a refund. Was told “I need to look into this”. Have never heard a word from them since. I paid Green T Lawn Care (NexGreen) $744.96 in advance on 1/18/2023. After that, I continued to receive a bill in the mail almost weekly until approximately March 2023. During this time, I reached out at least 2 times requesting that I stop receiving bills in the mail from Green T because I already paid in full. I never heard back from anyone. I have had 3 services from Green T Lawn Care in 2023 since my payment on 1/18/2023. Service dates, 2/24/2023; 4/14/2023; 6/08/2023 @ $124.16 each. That leaves a remaining balance of $372.48. Yet they state they need to "look into it" and disappear. When the company changed ownership or management from NeGreen to Green T Lawn Care it was a noticable change. Glaring. And it is not good. The company (first NexGreen and now Green T Lawn Care) has destroyed my lawn - for a 2nd time in 3 (or 4) years. NexGreen took responsibility and took the time and made effort to repair my lawn. Green T Lawn Care - don't want them to attempt to repair my lawn. Don't want them near my lawn. In the past, I have requested a few times to have at least a 24-hour notice prior to my service days. Not only has that never happened, but I also never even received a response, or even an acknowledgement of my request. Recently, on one occasion an employee left fertilizer granules on every square inch of my driveway - and I have a long, wide driveway - and I have a dog. Recently, on one occasion it had just rained, and the lawn was wet. An employee was moving and turning the fertilizer vehicle so fast and recklessly it was tearing up my lawn. Regarding the 2 afore-mentioned occasions, I asked their "customer service" person to speak to someone about this. I never heard back from anyone. I referred 2 neighbors ( regretfully) ever since I have been a customer with NexGreen (or Green T Lawn Care). I never received any $25 for referrals as they advertise. The service AND customer service has become so bad since rebranding as Green T Lawn Care. The 2 worst looking lawns in my neighborhood this year (2023) are the 2 that have Green T Lawn Care. Fortunately, 1 other Green T Service customer in the neighborhood quit the service and oddly enough, their lawn doesn't look nearly as bad as mine. In my opinion Green T Lawn Care presents themselves as a company that drops fertilizer and collects money on a regularly scheduled basis regardless of weather, lawn conditions, or anything. It's not "lawn care". It appears as though employees that provide the service have no formal education and / or training in agricultural science, horticulture, pesticides, lawn care, or anything. No customers were ever notified that the company changed owners, the company name changed and / or the website, login, etc., changed. In my opinion Green T Service has no accountability for their services, their customer service, or their employees. The best thing that could have happened for NexGreen is disassociating itself from Green T Lawn Care. Through all of this I have tried to be patient, tried to stay quiet, tried to be understanding - or just try to understand. All the while, since NexGreen became Green T Lawn Care, it is glaringly noticeable that they have no interest in providing a quality service, providing quality customer service, earning a customer's business, keeping a customer's business, earning a customer's trust, or appreciating a customer's business.
Provider response
Dear Mr. Werner, we are sorry to hear that you had a bad experience. We always strive to improve our products and services, so we'll consider your customer feedback. Thank you for bringing this to our attention. We're sorry for the inconvenience, and we'll do everything we can to fix the issue.<br><br>Green T and Nexgreen are the same entity. All our employees, equipment, products, and location are still the same; no changes whatsoever. All our employees are licensed and certified, well-trained, and very knowledgeable. They get recertified yearly, have been with the company since the start, and most have 20-30 years of experience in the lawn care industry under their belts.<br><br>We have dedicated one of our best technicians, James Nees, to treat your lawn and he did it for the last few years. Jimmy's comment was that the drought caused a lot of issues on your lawn and your neighbor's lack of watering and poor soil. We always notified you via email the day before per your request and you reply back either to do it or skip it. We do have open communication with you at all times and James mentioned that he always had pleasant conversations with you.<br><br>Again, we are sorry that we didn't meet your expectations. We wish you the best of luck. If you ever change your mind please do not hesitate to contact us. We already mailed out the refund for you on 8/24/23.
Anthony Hennessy
Driver cut several cars off on the road and drove like a maniac by an elementary school and through a residential neighborhood.
Provider response
Hello, we understand your concern, but haven't been able to find any information on a driver in that area. We take this sort of information very seriously and will address this with our technicians. If you're able to call us at 571-234-0134 we'd be glad to help. Thank you.
Brian Lovins
Price wasn't bad since I got a deal at the home show but once they came to my house they came up with all this other stuff that I supposedly needed and after a season my lawn looked no better then what it did before they started. Matter of fact it looked worse in my opinion. Then the following year I had MORE moss grow then anything. Better off doing it on your own and saving your money
Provider response
Hi Mr Lovins;<br>This review shows from one month ago 2020. We did service your lawn but for only one year and that was back in 2017. If I would have known about your concerns I would've come out to determine why you were getting no response from the applications. If you're still interested in having me look at it I would be willing. Thank you Kevin
Michael Heflin
Tried for 2 seasons could not control crabgrass issue and burnt tips of grass almost every spray canceled service
Christine Brewer
Nexgreen effectively killed our lawn. When we called about our browning lawn after our last treatment, we were told "Oh, didn't someone call you? There was a problem with the equipment that day". There was no offer to compensate us or refund our payment for that treatment, only a vague statement that it would "bounce back" and if it didn't they would "take care of it".. I feel at the least we should have been refunded out payment for that treatment and given instruction on what we should do to help save the lawn. Should it not "bounce back" we will definitely be asking Nexgreen to "take care of it" before we take our business elsewhere.
Matthew Cramer
Not very reliable. Last year they put down fertilizer and weed killer and my lawn looked pretty good. This year it’s like they sprayed sand and water. Weeds popped up everywhere and my lawn looks deprived like it hadn’t gotten any fertilizer at all. I had to go to Home Depot and re-fertilize my yard after paying them $60 to seemingly do nothing. They also try to get you to buy year-round service at a ridiculously high cost. You’re better off buying seed, fertilizer and a spredder and doing it yourself
Edem Appiah
They suck. Lies all through
Provider response
Mr Appiah, I believe you have the wrong company as we do not have any information regarding you or your property?<br>Thank you<br>The NexGreen Team
jaquey bean
This sorry excuse of a company ruined my grass and billed my credit card without my consent. I paid them upfront and cancelled after they burned all of my grass. They auto renewed my account without my consent, then had the nerve to put it in collections. I have filed a complaint with the BBB and will pursue further legal action. Do not let these thieves rob you and ruin your grass!
Provider response
Mr Bean,<br>I apologize for your experience, however we have no record of sending you to collections or charging your credit card. We serviced your property in 2014 and performed one application in the spring of 2015, which we credited. Our records and the records of the collection company we utilize do not show any record of your account.<br>Please contact our office at 301 712 9999 if you would like to discuss this matter any further.<br>NexGreen values our customers and has always performed with good intent.<br>Regards,<br>The NexGreen Team
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