Provider profile

TruGreen of Lake Charles

4.9 stars from 119 customer reviews · 630 W Prien Lake Rd Suite B #123, Lake Charles, LA 70601

  • 4.9 out of 5 stars
  • 119 customer reviews
  • Lake Charles, Louisiana
  • Open 6 days/week
4.9
Rating
119
Reviews
Yes
Claimed
Yes
Website

About this provider in Lake Charles

Trugreen of Lake Charles has been locally and veteran owned since 2007. TruGreen provides local, affordable lawn care in the Lake Charles area, including aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against…

Praised forthoroughinformativeprofessionalconsummate professional

Rating breakdown from customer reviews

4.9

119 reviews

5
113
4
3
3
2
2
0
1
1

Customer reviews for TruGreen of Lake Charles

LH

Lisa Hopkins

4mo ago

Reggie is always very polite, professional, and thorough. I am very happy with my Tru Green Service.

Provider response

We're delighted to hear that you had a great experience with Reggie! Thank you for your kind words about our service.

CS

Chris Spratley

4mo ago

Robert had great communication and was very friendly

Provider response

Thank you for your feedback, Chris! We're pleased to hear that Robert provided excellent communication and a friendly service.

JP

Joy Pryor

4mo ago

Demetri is always courteous and timely. His work is great!

EJ

edward jensen

4mo ago

Dinirio was great!

Provider response

We're so glad to hear that you had a great experience with Dinirio! Thank you for your positive feedback.

MB

Matt Boose

5mo ago

I used to have service through Green Country for many years until a few years ago when I personally witnessed one of their spray techs dragging a hose down to the water line of my backyard, stops, and proceeds to stare at his phone for 5 or so minutes before doing a 180 back to his truck where he filled out the door hanger, hung it and left. NEVER sprayed a single drop from that hose onto my lawn. I immediately called the office and explained to the office manager what I had just witnessed, and told her to terminate my contract with them immediately. She offered to send him back out and not charge me for the following month. Ha! No way, sister. My trust is broken now, so I’d never really know going forward if the application was sprayed. Long winded, I know, but I said all that to say that after that experience, Demetri and TruGreen have been absolutely phenomenal. Demetri does his job as politely and professionally as possible, and TruGreen trusts him to represent the company with pride and integrity.

Provider response

Thank you for sharing your experience, Matt. It's wonderful to hear that Demetri has restored your trust with his professionalism and dedication at TruGreen South.

TD

Terry Dye

5mo ago

Donquell give a great briefing and is very attentive to what he is doing. Great tech.

Provider response

Thank you for your fantastic feedback, Terry! We're pleased to hear that Donquell provided attentive service and a thorough briefing.

CL

Charles Latour

5mo ago

Kevin has always taken incredible care of my lawn. He's attentive to both the needs of the lawn and my questions regarding lawn care.

Provider response

We're delighted to hear that Kevin has provided such attentive service for your lawn care needs. Thank you for sharing your experience with us!

BH

B H

5mo ago

JIM is the consummate professional. I always know in advance when he is going to be here. He made a business plan for me and he sticks to the plan. I could not ask for anything more.

Provider response

Thank you for your wonderful feedback! We're glad to hear that Jim's professionalism and planning have made such a positive impact on your experience.

BH

Ben Harper

5mo ago

JIM is the consummate professional. I know in advance what his plan is and he sticks to the plan. I could not ask for anything more.

Provider response

Thank you for your kind words, Ben! It's fantastic to hear that Jim provided such professional and reliable service.

LW

Linda Watts

5mo ago

Jim goes beyond the call of duty thank you Jim

Provider response

We're so glad to hear that Jim provided exceptional service! Thank you for recognizing his hard work.

EL

Eric Laborde

5mo ago

He's great. I had a couple questions. Always polite and informative

Provider response

Thanks for the wonderful feedback, Eric! We're glad to hear that our team was polite and informative in addressing your questions.

DB

David Bushnell

5mo ago

Robert Flores with TruGreen always does a great job at our property. I have multiple services with him and he is always very prompt, informative and professional. I highly recommend!

Provider response

Thank you for the 5 star review and the kind words.

BE

bennie elliott

5mo ago

He did a great job!

Provider response

Thank you for the positive feedback! We're glad to hear that our team member provided great service.

GB

GERALD Bushnell

5mo ago

They are very professional and knowledgeable. I really enjoy working with them.

Provider response

Thank your for the kind words Mr Bushnell.

KB

Keith Bourque

5mo ago

Donquel is a professional service provider. He is thoughtful and polite and performs his duties with care

Provider response

Thank you for your kind words about Donquel's service! We're pleased to hear that you had a positive experience with us.

DT

Donald T

5mo ago

Robert does a great job of keeping his customers up to date on treatments.

Provider response

Thank you for your feedback, Donald! It's great to hear that Robert is doing an excellent job of keeping you informed about your treatments.

RW

Robert Welborn

1y ago

Superior

Provider response

Thank you for the five star review. We really appreciate your business and willingness to take the time to leave us a review. Did you know we will credit your account $100 for every friend you refer that signs up for our full program? Tell your friend to mention your name and we will automatically credit your account $100. We have offices in Texarkana, Shreveport, Alexandria, Lafayette and Lake Charles.

GM

GL McD

1y ago

Timely, efficient and effective.

Provider response

Thank you for the review. Please let us know what we can do to earn five stars next time.

GM

Gretta McDonnell

1y ago

True Green is an amazing company. They provide excellent service from the office staff to my own serviceman. Robert is always very respectful and nice.

Provider response

Thank you for taking the time to leave us a 5 star review.

RH

Rosti Havlik

1y ago

Good

Provider response

Thank you for taking the time to leave us a 5 star review.

MD

Mary Delgado

2y ago

We’ve been using this service for about 6 months and have noticed a DRAMATIC difference. Our lawn had been neglected by the previous owners and getting it back to a weed free green lawn was not an easy task to DIY. Robert is our assigned technician and since day 1 has been punctual, detailed, informative and thorough. Our only regret is not starting the day we closed on the house.

Provider response

Thank you for the kind words about our staff and service. Thank you for your business.

DC

Donald Culpepper

2y ago

This is my second year with you guys. Last year I wan not a all pleased. Last yesr was a very hard year for lawns. We basically had two springs then a drouth. This year this is totally different. I believe we are had a good spring, now going into summer things are looking great. Again I am not pleased with my lawn. I would sure line the Management of Trugreen to schedule a visit to my home. I would like to show him the difference in my lawn they are managing and my neighbors that has done NOTHING but mow.

Provider response

Thank you for the review. Please call our office if you are still having issue, we will come back at no charge to try to fix the issue. We really appreciate your business and willingness to take the time to leave us a review. Did you know we will credit your account $100 for every friend you refer that signs up for our full program? Tell your friend to mention your name and we will automatically credit your account $100. We have offices in Texarkana, Shreveport, Alexandria, Lafayette and Lake Charles.

JC

Jill Cyriacks

2y ago

Paid to have weeds killed. Nothing, called and was told they sprayed emergent, to kill future weeds, not weed killer. So I made another appointment for weed killer spray and they never showed up, called, nothing. So I paid over 100.00 for nothing.

Provider response

Sorry, we could not meet your needs, but unfortunately the weed that you had in your lawn is called Dallis grass for which there is no control of.

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