Al's Pest Control Services

Use someone else. Very unprofessional company. Our builder had them initially treat the new house five years ago and we’ve had terrible experiences with this company since. They arrived the first two years without us calling them and sprayed. One year they sprayed our house twice because they didn’t schedule things right apparently. The employees aren’t dressed professionally. I have to pay via check and they took two months to cash it last year. I just emailed them this month to schedule a spray and I got an email two days later. It wasn’t on the email thread and, once again, very unprofessional language. She claimed she was answered a text I sent… We’ve quoted other places to switch but it’ll be expensive because they would have to start from scratch apparently.

Had our initial appt scheduled. They never showed. Went with a different company. **then they showed up for termite renewal without notifying us. And left an invoice.**

Great service.

Been using them now right at 20 years. They are Wonderful! They are so kind and they don’t charge you a arm and leg! Very honest and friendly!

This company is a complete fraud. I had verbally set up a payment plan to retreat my house with the women in the office who was communicating with Brent, the owner. He showed up at my house without an appointment. This is what they do, very unprofessional. He looked in my storage room and said he was going to inspect underneath. I was watching him through my windows. He was not dressed to go underneath the house nor did he put on any coveralls. He walked along the back of my house tapping on the walls. Then I heard my doorbell. He handed me a bill for $360.00. I asked him what exatly did he do? He told me he sprayed underneath. I know he did not go under my house, because I could see him through the widows. This guy looked me straight in my face and lied. I had put a down payment . When I realized what he was trying to do. Which is scam me, I called his office and told them to cancel it and refund my down payment. Then I get a call from the owner, Brent practically begging me not to cancel. I told him I had made up my mind. I called Terminex and they came inspect my house for free. The guy confirmed what I knew. The guy with Al's Pest Control never went under my house. I have been calling Al's Pest Control to refund my money. They will not return my call. They took my money for doing absolutely nothing.

Always on time and always professional. Could not be happier with the service. Highly recommended

Good service

Nice people. Quality, affordable wood destroying insect inspections.

Great customer service

Buyers beware! I live in Lafayette and about a year ago my girlfriend called Al's to get house treated for termites. They quoted her 700 dollars to treat the house. Holes were already drilled in cement slab and in brick pillars. She agreed to the price and assumed that they would call her when they were going out to do the work. She received a bill in the mail about a week later and called them and they informed her that they had already went treat house, but just had to go back to inspect inside of the house. When he came to inspect the inside, I happened to be home (a 40ish year old black male). I was under house installing insulation at the time, but told him to go in and do his thing. He literally was in the house for less than two minutes. That was a red flag to me for sure, so I decided to inspect the holes in the pillars while I was under the house. The holes were bone dry and many were full of cobwebs, certainly they did not look like any liquid had been sprayed inside. I then started looking at the holes in the slab and the caps which cover the holes did not appear to look any different and I'm sure of this because I had pressure washed the slab a couple of weeks earlier and there were markings on them were pressure washer hit them. At first I was thinking maybe they reused the caps, but after just recently treating for termites myself, I discovered that the plastic caps were so dry rotted, they could not be removed without them breaking into two or more pieces no matted which method of removal I tried and the new caps I used are a dramatically different shade of Grey. To top it off, two months after they claimed to treat the house, I found termites flying around in bathroom and after searching for source, found termite damage around the bathroom window. I never called them to discuss whether they treated the house or not, because I generally like to avoid confrontation, but I DID CALL WHEN I FOUND TERMITES BECAUSE WE WERE SUPPOSED TO HAVE A TERMITE BOND AND WE DID NOT GET A VISIT FROM THEM OR A CALL BACK. I would advise to never use this company and go to a place called Pestop in Kaliste Saloom. They sell the same chemicals the professionals use, or in this case were supposed to use.