About this provider in Hopkinsville
Serving Western Kentucky and Middle Tennessee since 1962, McGee Pest Control is your trusted partner for professional pest management. Our certified technicians undergo thorough pre-employment background checks and driving record screenings to ensure a safe and reliable service for your home and workplace. As an…
Rating breakdown from customer reviews
4.4
139 reviews
Customer reviews for McGee Pest Control Inc
Gabby Bowen
Ted is amazing, such a great personality and very welcoming demeanor. I was impressed with his professionalism. I am extremely satisfied with the service. He was punctual, courteous, and truly cares about his job. I highly recommend his services to anyone.
Provider response
Hi, Gabby. Thanks for taking the time to share your positive experience. We truly appreciate it!
Ashton Alder
I highly recommend this company for ALL your pest needs. Also—if you can get Ted Rogers to do all your inspections and services…you won’t be disappointed. He literally crushes it every time….the job and the bug💪🏽
Provider response
Hi, Ashton. We are thrilled to learn that you had a positive experience with us!
Marsha Garnett
Ted did an amazing job this morning. He missed no space that needed spraying. He was considerate and friendly.
Provider response
Hi, Marsha. Thank you so much for leaving us a stellar review!
Rachel Cooper
⭐️⭐️⭐️⭐️⭐️ I wanted to take a moment to recognize Ted at McGee Pest Control. While he hasn’t personally serviced my home, I’ve known him for a long time and can say without hesitation that he is a hardworking, dependable person who takes pride in everything he does. McGee Pest Control made a great choice bringing him onto their team. Ted is the kind of employee who genuinely cares about doing a good job, treating people with respect, and representing his company well. I have no doubt he’s going to be a huge asset to the company and to the customers he serves. If his character and work ethic are any indication, McGee Pest Control customers are in great hands with Ted on the team.
Provider response
Hi, Rachel. Your feedback is highly appreciated. Thank you for the review!
Bethany Weiss
I recommend asking for Ted Rogers. Ted is very knowledgeable about anything around the home. Most importantly, he is trustworthy and reliable.
Provider response
Hi, Bethany. We appreciate the kind words and are glad we could provide you with a positive experience!
JoJo1980
Shout out to best employee from McGees. Mr. Ted Rogers. He's thorough and professional. He gets 5 stars from me!!!!! All day long.
Provider response
Hi, Jojo1980. Thanks for taking the time to share your positive experience. We truly appreciate it!
Alexis Mann
Ted’s an amazing man and hard worker!
Provider response
Hi, Alexis. We are thrilled to learn that you had a positive experience with us!
Laurie Moody
Ted was a very polite and helpful. Very professional great attitude made my day. We always use McGee. Great employees make a big difference.
Provider response
Hi, Laurie. Thank you so much for leaving us a stellar review!
Blake Ladson
Ted was Great with his customer service!
Provider response
Hi, Blake. We appreciate the kind words and are glad we could provide you with a positive experience!
Angel Ocampo
Ted Rodgers is a stand up good man.
Provider response
Hi, Angel. Thanks for taking the time to share your positive experience. We truly appreciate it!
Jennifer Lundberg
Ted is not just a hard worker, he's honest and does everything with integrity and care.
Provider response
Hi, Jennifer. We are thrilled to learn that you had a positive experience with us!
mike haddock
Thank you Ted for your professionalism and timely service and your knowledge
Provider response
Hi, Mike. Thank you so much for leaving us a stellar review!
Greg Speed
I support and trust in Ted. He is honest and will help you with your needs. Work with him with full confidence!
Provider response
Hi, Greg. Your feedback is highly appreciated. Thank you for the review!
Shaye Watts
I recommend McGee Pest control. Ask for Ted Rogers. He is an awesome Christian, young man that you can trust in your home and on your property.
Provider response
Hi, Shaye. We appreciate the kind words and are glad we could provide you with a positive experience!
Chad Hantz
Satisfaction guaranteed. Shout out to Ted. I appreciate you and your professionalism.
Provider response
Hi, Chad. Thanks for taking the time to share your positive experience. We truly appreciate it!
Brandt Gardner
Ted Rogers is the man. What a blessing!!!
Provider response
Hi, Brandt. We are thrilled to learn that you had a positive experience with us!
Bill Cater
Ted Rogers is the man for the job! Give him a call for all your pest control needs!
Provider response
Hi, Bill. Your feedback is highly appreciated. Thank you for the review!
Jon Andrus
Great Service by a locally owned buisness! request Ted Rogers and get great service and a great friend!
Provider response
Hi, Jon. We appreciate the kind words and are glad we could provide you with a positive experience!
Eric Roberts
Ted is very helpful and knowledgeable. Wouldn’t want anyone else doing my pest control besides Ted at McGee.
Provider response
Hi, Eric. We are thrilled to learn that you had a positive experience with us!
Ephraim Glick
I have been using McGee pest control for multiple properties for years. They have always been awesome until recently they merged with a large company. The service and communication went to hell. I am now actively looking for a new locally owned and operated pest control company.
Dorethea paul
Mc Gee pest control is under new management? May i have some in put on how is their service?
Kevin Russell
McGee sales rep James Bland while a very nice and pleasant guy did not do enough to satisfy my concerns. He did an initial inspection and I also gave him some info about what I’ve heard from scratching in the wall to a couple other things. He made an assumption it was a mouse. I felt like it was something bigger so I got a second opinion from Terminix,turns out after their inspection it is a rat we have because Terminix rep pulled out the oven and found rat droppings and took pics of it. He also went in the attic looked in my bottom cupboards. He did way more to determine the issue versus the McGee rep not doing those things. I will say that no company experience is always positive because ive seen negative reviews about Terminix also so all I can give is my positive or negative feedback. Negative for McGee and positive so far for Terminix.
Provider response
Thank you for bringing your concerns about your recent experience with McGee Pest Control's sales rep James Bland to our attention. We are sorry to hear that he did not do enough to satisfy your concerns, and we understand your frustration.<br><br>We appreciate your feedback, and we take it seriously. We want to assure you that we are committed to providing excellent service to all of our customers, and we apologize for falling short in your case.<br><br>We are glad to hear that you were able to get a second opinion from Terminix and that they were able to identify the issue for you. We understand that no company experience is always positive, but we are grateful for your feedback. In the end we want you to be protected from pests. <br><br>Please know that we will be reviewing your feedback internally and taking steps to improve our service delivery. We hope that you will consider giving us another chance in the future.<br>
Molly Bergen
Wouldn’t recommend. They cancelled “in case of rain” the day before my scheduled appt immediately after it had been confirmed (it also didn’t rain). I didn’t see the cancellation email until it was too late. I was frustrated but rescheduled for the following week and the tech called at the time he was supposed to be here and said there’d been a mixup in scheduling that he thought it was supposed to come the next day. I asked if he could do that, and he said no. I’ve now been last minute cancelled on twice after I had already left work to be present so they could inspect. Huge inconvenience and I still don’t have my problem fixed. Find someone else for your pest control needs.
Provider response
Molly, your feedback is very important to us.<br><br>Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every appointment. We have addressed this with the management staff and will include this review in our upcoming training. We apologize for any inconvenience our team members may have caused. <br><br>All of our customers are essential to us and the growth of our company. We pride ourselves on customer service, knowledge, and overall professionalism. We like the opportunity to correct our shortcomings and keep you as our customer. Please call our office to discuss how we may serve you better. <br> <br>Thank you for your feedback; with them, we can improve.
Yamileth Kuczmanski
Never had a problem with the technicians that came out to my house, from the guy that signed me up for the account who is amazing, or my regular guy George, however on today’s visit the technician who is supposed to have 35 years experience was nothing but rude and short. Remember 35 years experience guy you are supposed to be the expert not your clients. This employee was all it took me for to say sayonara. I will be looking for a better pest control business. Thank u for messing up my plants too 🤬
Provider response
Thank you for bringing this to our attention. We're sorry for any inconvenience or frustration that you may have experienced. We're continuously working to improve our service, and we'll consider your feedback to ensure we provide the best possible experience. <br><br>We want our customers to have a positive experience, so we'll do our best to make things right. We continuously train on-site to ensure we give customers the service and satisfaction they deserve. <br><br>We encourage you to call our office to discuss the matter further. Thank you for your review; with them, we can improve.
Misty Wimberley
Tech called to reschedule my service due to rain then didn't show up for rescheduled time nor call. I called the office, no one answers the phone and they have no voice-mail option. I finally emailed them and heard from them the next day that the tech turned in the request but the office staff "forgot" to reschedule my new appt. I told them to cancel my service, I hired Terminix instead, they came as scheduled.
Provider response
Hello Misty. We apologize for missing your phone call. Occasionally we step away from our desks to handle other things. We have an answering service but did not receive a message from you. We do have the email sent from you. Our technician called the cancelation in, and we did not receive a rescheduled date.<br>I have consulted with our scheduler, and she has assured us that your appointment was not "forgotten," we apologize for the miscommunication. In the end, we want you and your home to be protected from harmful insects. We are glad you were taken care of.<br><br>Thank you for your feedback; without it, we could not improve.
Steven Simpson
Not good, past 2 years, employees not knowledgeable of their work and what was ordered to be done. Will be checking for better termite and pest control business.
Provider response
Steven, we apologize for any inconvenience our team members may have caused. All of our customers are essential to us and the growth of our company. We pride ourselves on customer service, knowledge, and overall professionalism. If we haven't met those needs for you, we'd love to hear from you. We appreciate your review, moreover, the opportunity to make things right. Please get in touch with Lisa in our office to discuss your concerns. 270-885-2847. Hope to hear from you soon.
kyle stanley
I will never use this service again. I had an issue with ants a week after they came to my house then tried to get ahould of someone to come back out for two weeks with no luck. I paid for poor service
Provider response
Kyle, thank you for your review. It is greatly appreciated. We pride ourselves on giving 5-star service, and please let us know if we've not provided that by calling the McGee Pest Control office at 270-885-2847. Thank you for choosing McGee Pest Control for all of your Pest Management needs.
Beth
The service this year really is below average. They called to set up a termite inspection. Never set up an official day just a “when we‘re in the neighborhood” I finally called them two weeks later to get an official appt. They sent out a guy a few day’s later and he was too big to fit under my house. I assumed a replacement guy would come a day or so later to complete inspection but so far nothing. I told them to go ahead and bill me but I’m not paying until service is completed.
Sherry Newcomb
You people that think that they really treat your home for pests...then your in for a big rude awakening
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