Provider profile

Orange Mouse

5 stars from 81 customer reviews · 6731 Martindale Rd, Shawnee, KS 66218

  • 5 out of 5 stars
  • 81 customer reviews
  • Shawnee, Kansas
  • Open 5 days/week
5
Rating
81
Reviews
Yes
Claimed
Yes
Website

About this provider in Shawnee

Orange Mouse provides rat, bat and mouse extermination services to the Greater Kansas City area.

Pests handledmicebatswildlife
Praised forprofessionalhighly recommendfairly pricedfriendly and efficient technicians
Methodsorange mouse1-way bat valvingclean-up & sanitization

Rating breakdown from customer reviews

5

81 reviews

5
80
4
0
3
0
2
1
1
0

Customer reviews for Orange Mouse

JM

Jim Mansfield

5mo ago

I like the man and his company. He knows what he is doing. He was recommended by a relative. I will be having him exclude rodents. Inspection was today.

Provider response

Thank you Jim! We are going to take great care of you and solve this issue once and for all! Thank you again!

RS

ruby simms

5mo ago

I had an excellent experience and highly recommend this company. The customer service was truly exceptional, and team so far (Sophia and Mitch) demonstrated impressive knowledge about wildlife issues and how to handle them properly. They took the time to answer questions, explain the process, and made me feel confident that the situation would be handled the right way. It’s clear they care about doing quality work and helping their customers. Five stars all the way — I look forward to working with them further!

Provider response

Thank you Ruby, and thank you for trusting us with your home!

SC

Stacy Clark

6mo ago

Excellent communication throughout the entire process. Friendly and efficient technicians. Experts in the field. Took care of a huge problem and guided us through the whole process.

Provider response

Thank you Stacy for allowing us the opportunity to take care of your home!

EJ

EJ Jones

6mo ago

Mitch is excellent! His team is excellent! From the office to the technicians. Thank you very much for your excellent service.

Provider response

EJ thank you, and thank you for trusting us to take care of you and your home!

DM

Debbie McNaul

6mo ago

Technicians were very kind and answered questions I had.

Provider response

Thank you for the feedback Debbie, we will take good care of you!

S

Sheldon

7mo ago

Orange Mouse is outstanding! One of Mitch’s crews (two techs) came by and addressed every issue from the earlier inspection plus a couple of minor ones that were noticed only today. There was no extra charge. Orange Mouse provided expert winter time care. In the spring they do a check up which is all covered by the two year warranty.

Provider response

Sheldon thank you! We appreciate the opportunity to serve you!!

ED

Elizabeth Diddle

7mo ago

Mitch from Orange Mouse did a thorough inspection of our home today. He provided video and photos of problems, clear answers on how to fix them and a reasonable quote.

Provider response

Thank you Elizabeth, we look forward to taking care of you!

JE

Joe Evola

7mo ago

Mitch and his office were super responsive and the service provided was top notch. Would 100% refer Orange Mouse to others.

Provider response

Thank you Joe! Thank you for trusting in us. We promise to take good care of you in your upcoming work!!

JB

Julie Brown

8mo ago

I’ve been battling mice in the basement off and on since I moved in 7 years ago. I am so glad I call Orange Mouse! They had actual solutions for prevention, not just extermination. The process was very involved but necessary. Mitch did a thorough inspection, was clear about the issues and what my options were. The office communicated very well with me regarding any questions I had. Jacob and his crew worked quickly and efficiently and were great about reducing my stress. If you’re needing exclusion work done I highly recommend!

Provider response

Thank you Julie! We could not have said it better. Exclusion is the answer to keep them out for good! Thank you for trusting in myself and Orange Mouse. If you need anything else from us just let us know.

RK

Reno Kostynuk

8mo ago

Mitch came out to inspect our home for bats. Did a great job explaining our issues in our roof to cause bats to get inside, but did not try to sell us or fear monger us into getting a fix right now. Really appreciated his time and would hire them again!

Provider response

Thank you Reno! It’s a great house, a couple of things need corrected but a solid home. Let us know when you are ready for us and we will get you going right away. Thank you again!!

D&

Dave & Diana M

9mo ago

A year or so ago I began to hear scratching noises in our attic, went up and then saw droppings. After researching bat guano and crushing a small area of dropping, I suspected bats. I called Orange Mouse to inspect our attic. The owner came out and determined that we did have bats. The owner gave us pricing for sealing the roofline, clean-up & sanitization, 1-way bat valving and installing Ridge Guard over the entire roof ridge. I told him that we planned to have our roof replaced in two weeks. And also, as part of this I planned to have a new ridge vent installed which would create a 4” temporary opening in the entire roof ridge. I later called Orange Mouse and spoke to a lady there. I asked if they could just do the clean up and sanitization, since I was having the roof replaced as well as a new ridge vent. I told her that I would not need or expect a guarantee of no bats returning. She asked the owner, who said they would not. I told her that it did not make sense to me to pay $1,300 seal the roofline when I planned to have the roof replace in two weeks. They still would not do an attic clean-up/sanitization without sealing the roofline. I called another wildlife removal company and that owner came out and inspected our roof. I told him as well that we planned to have our roof replaced in less than two weeks. He said that he would not recommend exclusion, sealing and installing Ridge Guard until after the roof was replaced, having a second inspection, and then only if any of those components were needed. We hired that company to do the clean-up and sanitization. 10/26/25- This is a response to the reply by the owner of Orange Mouse to my Google review. The whole point of my review was that the owner would not perform a clean-up & sanitization of our attic ($450), unless we agreed to have our roof sealed for an additional $1,300. When I spoke with the office staff lady named Hollie, I asked if they would do the clean-up & sanitization only, then after our roof was replaced in two weeks, come back to check to see if anything else needed to be done. She put me on hold for 3-4 minutes while she contacted the owner. She told me that the owner would only do a clean-up & sanitization if we also agreed to have them seal the roofline. As I mentioned in my review, when I told her that that did not make sense to me since the roofers would likely remove any sealing of the roofline as well as replacing the entire length of ridge vent, when they replaced our roof in two weeks. She even got back with the owner again and then told me again, that the owner would not do only a clean-up & sanitization! This just really took me back, because while the owner was here after the inspection, there was no mention of having to combine each service. After I posted my review, the owner emailed me offering to refund my $95 inspection fee if I removed my review. I am not going to be bought. The owner then posted a response to my review, that they were “more than willing to perform a spot clean as a stand-alone service…” This is simply not true! I take very good notes. I got the response from the office staff lady exactly correct. There was no misunderstanding or confusion.

Provider response

Hello Mr Menke, First off I want to truly apologize for any confusion but we are more than willing to perform an attic spot clean as a stand alone service which is what we discussed and why it is an individual line item on your proposal, completely separate from any roof exclusion work.<br><br>Secondly, my experience in this business makes me strongly of the opinion that when you have bats in your attic you should not go the route of putting a new roof on without first taking responsible measures to remove the bats as this would likely seal them in your home and could create health risk to you and your family; as well as be considered unethical to any bats that would become trapped within the structure.<br><br>Our company as a whole commits to following state statutes set forth by the Kansas Department of Wildlife, and given the high level bat problem and multiple entry points that I observed around the exterior of your home, I simply don’t agree with the recommendations of the other company that you spoke of above. I wish you nothing but the best. <br>Mitch Livingston<br>Owner<br>(913)363-0234

JW

Jeff Weiner

10mo ago

Thorough, professional, and great to work with. Highly recommend.

Provider response

Jeff thank you, we really appreciate your feedback!!

WR

William Rosenberger III

10mo ago

Orange Mouse did great work. Very happy with the experience.

Provider response

Thank you sir! It was a pleasure working with you as well!!

PJ

Paige Johnson

10mo ago

I have only EVER had great experiences with Orange Mouse. They are professional, fairly priced, and they truly are experts in the field. Highly recommend!

Provider response

Paige thank you for trusting in us for the long haul, we truly appreciate you!

KH

Keaton Henry

10mo ago

Mitch was incredibly professional and thorough. Answered every question I had, even ones I came up with after the visit had concluded. Would recommend 100%.

Provider response

Keaton thank you so much! We are here if you ever need us. Thanks again!!

SB

Scott Britain

10mo ago

It’s all well and good that bats are a protected species, until they move in to your attic! I made one telephone call to Orange Mouse and we were immediately on the road to recovery. Mitch was out in a day or two made the inspection, explained the process, and the services that they would perform, and gave me a competitive bid. Four days later, the roof/house was sealed and Bat valves installed. I’ve found Orange Mouse, extremely professional, competent and knowledgeable.

Provider response

Thank you for trusting us to mitigate your issue, and thank you for the kind words!

SG

Scott Gillespie

11mo ago

I can’t say enough good things about my experience with Orange Mouse. From the very beginning, their team was incredibly helpful, communicative, and professional. They went above and beyond to assist me in working with the roofing company that replaced my roof, and thanks to their guidance and persistence, I was able to secure a reimbursement for mitigation work. They kept me informed every step of the way and made a stressful process so much easier to navigate. If you’re looking for a team that truly advocates for their clients and delivers results, Orange Mouse is the way to go. Highly recommend!

Provider response

Scott, thank you for the feedback! We are very happy to hear that they helped right a wrong. I am sorry you had to go through that at all but it’s done and you can move on with a bat free home. Thank you again!

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