About this provider in Leawood
Blue Beetle Pest Control is a Kansas City pest control company that has been servicing homes and commercial properties since 2003. We’ve proudly safeguarded Leawood homes and businesses with unmatched service and proven results. Our distinctive fleet of royal blue Volkswagen Beetles is hard to miss—and our commitment…
Rating breakdown from customer reviews
4.8
1,477 reviews
Customer reviews for Blue Beetle Pest Control
Ron J
Our technician Carl was very knowledgeable and friendly. He kept us updated on what he was doing
Provider response
Thank you for the kind review, Ron. We’re glad Carl was knowledgeable, friendly, and kept you informed throughout the service. We’ll be sure to pass along your compliments to him. Please reach out if you need anything else.
Kevin Good
Have had multiple treatments but still have ants, spiders, wasps, in and around my house. I called to cancel and they told be its a $300 concelation fee. Horrible customer service and program.
Provider response
Kevin, we're sorry your experience did not meet expectations. We appreciate your feedback and the opportunity to address your concerns. We remain committed to providing effective service and appreciate you bringing your experience to our attention.
Steve Crabtree
i hired blue beatle to exterminate flea and termites on a monthly extermination they failed to either i still have a flea infestation and the termjtes are eating my house. They failed yo tell me that they only treat 3 foot around the extreior of the house , and only treat a short distant tor termite treatment , . NOW THEY SAID THEY WANTED ANOTHER EAIGHT HUNDRED DOLLARS TO TREAT THE TERMITES!!!!!!!! THAT WAS ON TOP OF THE $138.69 MONTHLY FOR 12 MONTHS FOR TOTAL OF $1,664.28 THEY FAILED TO DO ANYTHING BUT TAKE MY MONEY AND WHEN ALL THEY HAD GIVEN ME WAS NEGATIVE RESULTS I FIRED THEM AND THEN THEY GOT INTO MY CHECKING ACCOUNT AND WITHDREW $300.00 FOR EARLY LEAVING THE VERBAL CONTRACT ,,,, I AM VERY UPSET WITH BLUE BEATLE ,,,,, I DO NOT RECOMEND BLUE BRATLE AND I THINK I WILL CONSULT WITH A ATTORNEY !!!!!! FOR BREACH OF VERBAL CONTRACT FOR THE FULL AMOUNT REFUND ... DON'T HAVE BLUE BEATLE TO RIP YOU OFF LIKE THEY DID ME!!!! I DO NOT RECOMENT BLUE BEATLE FOR YOUR EXTERMINATION THEY ARE A JOKE!!!!!
Provider response
Steve, I'm very sorry to hear about this experience and understand your frustration. This is not the level of service we strive for, and we take concerns about ineffective treatments, billing, and account withdrawals very seriously. We will investigate your account and the services performed to review the treatment scope, charges, and any unauthorized transactions, and will work to resolve this matter promptly. Please contact our Customer Care team via the phone number on our website or at customerservice@bluebeatle.com so we can gather details and arrange any appropriate refunds or corrective service.
Jason Knobbe
Ignored clearly posted “No Solicitation” signs and still knocked on my door. When I pointed it out, the rep was dismissive and rude. If a company won’t respect something this basic, it raises serious concerns about how they operate overall. Train your team to respect homeowners and stop ignoring posted signage
Provider response
Thank you for sharing your experience, Jason. We sincerely apologize for the situation you encountered with our team. Your feedback is important, and we take it seriously. Your concerns help us improve, and we appreciate you bringing this to our attention.
Cierra Dockery
Carl came today and did a wonderful job and explained the process took his time around the house! I will suggest him anytime.
Provider response
Thank you, Cierra — we’re so glad Carl did a wonderful job and took the time to explain the process around your home. We appreciate your recommendation and will be sure to share your kind words with him. If you need anything in the future, please let us know.
Lisa Andrade
I want to take a minute to brag... Dashtin is absolutely wonderful. She pays attention to detail 100% and then some. With this company I have had 2 chemical treatments done on my house for bed bug tre atment and the 2nd was done today really for precautionary only. She absolutely knows what she is doing. I've worked with this company in the apartment complexes I was employed with and they have always been great. Thank you blue beetle and especially Dashtin for such great work.
Provider response
Thank you for your kind words Lisa! We are excited to continue servicing you!
Todd Chapman
Manny from Blue Beetle Pest Control was the technician who performed my service yesterday. I have always had great techs but he was the real deal. He was very professional, personable, and extremely knowledgeable. Manny was at my residence for over an hour and addressed my mouse problem with all the devices at his disposal. He looked everywhere inside and out and may have found the entrance point for the mice. I hope that he is able to perform my future visits. Blue Beetle you have a great employee! Todd
Provider response
Thank you for your fantastic review, Todd! It’s wonderful to hear that Manny made such a positive impression during your visit. We appreciate your acknowledgment of his professionalism and expertise in addressing your mouse problem. We'll be sure to pass on your kind words to him. Your feedback means a lot to us!
Bryan Soler
Satisfied with services renderd.
Provider response
Thank you for the 5-star rating! We’re thrilled to know you had a great experience.
Julie Heckman
I scheduled an appointment for a Saturday morning a few weeks ago. The technician never showed and never called. I emptied all of my cabinets to be treated for roaches and had to put it all back. I called 10 times but no one answers phones on the weekends. On Monday someone called and said they had no excuse and that the technician just didn't show. They offered me the service at 50% off. I rescheduled for today and again no call no show. Thank goodness I didn't empty my cabinets again. This company is a joke. I wouldn't have them come do my house even if they offered it for free. *** The fact that it took you 9 years to respond to this review says a whole lot about the accuracy of the review.
Provider response
We’re sorry to hear you had a frustrating experience. We’d really like to understand more and help resolve this. Could you please contact us at 816-333-7378 so we can look into it further?
Fezco Dagger
I hired blue beetle as my last option to deal with fleas, 1 year with that pest and Blue beetle took care of it in a week!!! Very pleased with the service
Provider response
Thank you for sharing your experience! We’re so glad we could finally put an end to the flea issue for you. It means a lot to hear you’re pleased with the service, and we truly appreciate you giving us the chance to help!
Ovidio
Awesome company, I had a huge rat nest on my basement and the tech was a total pro findig them as well as treating the place!!!
Provider response
Thanks for the 5 stars! We're thrilled to hear you had a positive experience with us.
Patricia A Kelley (PattyAnn)
🧈GO BLUE BEETLE!!! ⭐⭐
Provider response
Thank you for the fantastic rating! We're glad to see your enthusiasm for Blue Beetle Pest Control. Your support means a lot to us!
Mary Kallman
Stacy Blue Beetle in Kansas City, Missouri is an outstanding partner for our business!
Provider response
Thank you for your kind words! It's great to hear that Stacy provided excellent service for your business. We appreciate your partnership and look forward to continuing to support you.
Taylor Yadon
Wonderful experience with this company! They showed up in a timely manner and my technician Carl was fabulous. He answered all my questions and helped me feel truly protected. I had a terrible experience with another pest control company not showing up for my scheduled appointment the day before so I was anxious and doubtful but Jose took my call (a few times and even called me back a couple times!) and reassured me they would be there and I would be properly taken care of. And I was! Thank you Blue Beetle for the fantastic customer service! Carl and Jose ROCK!
Provider response
Thank you for the fantastic review, Taylor! We're so glad to hear that you had a wonderful experience with us. It's great to know that Carl was able to address all your questions and make you feel protected. We're also pleased that Jose provided the reassurance you needed after your previous experience. Your kind words about our team's customer service truly mean a lot. We appreciate you choosing Blue Beetle Pest Control!
sean gorman
Well, we finally bought our first house. The excitement ended quickly when we realized we obviously had every bug living in and around our house. We called Blue Beatle and the bugs are gone. Spiders, ants and termites are no longer living rent free in our new home!! Well done.
Provider response
Thank you for sharing your experience, Sean! We're delighted to hear that our team was able to help eliminate the pests in your new home. It’s great to know that you can now enjoy your space without those unwanted guests. If you have any other needs in the future, don’t hesitate to reach out!
Connor Terrill
I really appreciated having a tech that could get the job done well, fast, and respectfully. I always felt like they knew they were in my home and treated my space like my own, and I’m finally rid of pests. Thanks a lot blue beetle!
Provider response
Thank you for the positive feedback, Faye! We're glad to hear you found the information helpful. It's always our aim to provide valuable insights. If you have any more questions or need assistance, feel free to reach out!
phebe Fanom
I can’t remember the technician’s name, but he was absolutely amazing. He talked me through the whole process explained everything thoroughly was very kind and friendly to My grandkids. He was very friendly, very thorough and I hope he comes back to take care of the rest of the problems. Thank you so much for your help.
Provider response
Thank you for your wonderful feedback! It’s great to hear that our technician made such a positive impression and provided thorough explanations. We strive to create a friendly and welcoming atmosphere, especially for families. Your appreciation means a lot to us, and we’re glad we could assist you.
Julie W
Very affordable on time knowledgeable great service couldn't ask for anything more. Thank you Thomas
Provider response
Thank you for your wonderful feedback, Julie! It’s great to know that you found our service to be affordable and timely. We're glad Thomas could provide the knowledgeable assistance you were looking for. Your satisfaction is our priority!
Lu Vina Davis
Thank you Kent! You were patient with all my questions and professional!
Provider response
Thank you for your kind words! We're so glad to hear that Kent provided you with such helpful and professional service. Your satisfaction is important to us, and we appreciate your feedback!
April Schafer
Taylor S arrived on time & did a thorough job in the home. Detailed what was done with treatments.
Provider response
Thank you for your wonderful review, April! We're glad to hear that Taylor provided timely and thorough service during your visit. It's great to know you appreciated the detailed explanation of the treatments. Your satisfaction means a lot to us!
Lisa Rodriguez
I choose BB Pest Control KCMO because they promised fast next day service for termite treatment for a house that was under contract. They promised to be at the property between 8am and 12. I called the day before to see if it rained they would still come but no one answers their phones. I also called from the property the next day from 8am to 11 and no one answered. Finally someone texted me and said they wouldn't be coming because of the rain. They should have told me before having me wait 5 hours. So we rescheduled to the next day at 8am. They showed up at 9 something and did not answer phones to let me know if they were even coming. The office "guaranteed' they would be done before noon. They were not. The service guys were professional and very nice. I have no complaint against them. However, they do not value the customers time or deliver on their promises or "guarantees".
Provider response
Thank you for your feedback, and we sincerely apologize for the inconvenience and frustration caused. We understand how important punctuality is, especially when dealing with a home under contract.<br><br>Our standard procedure is to provide a service window (such as 8am–12pm) rather than an exact appointment time, as the nature of pest control work can lead to delays due to weather or extended service at previous stops. That said, we completely understand your frustration at not receiving a timely update or being unable to reach our office. We’re currently reviewing our communication procedures to ensure customers are notified promptly of delays or rescheduling needs.<br><br>We appreciate your kind words about our service team and will be using your feedback to improve how we handle scheduling and customer communication going forward.
Ben Nadler
Great with ants and bed bugs. Gast service
Provider response
Thank you for your great feedback! We're pleased to hear that our team was effective in handling your ant and bed bug concerns. If you have any more pest issues in the future, we're here to help!
Sam A
Isaiah Russell has been wonderful both times he came to spray!
Provider response
Thank you for your fantastic review! It's wonderful to hear that Isaiah made such a positive impact during your visits. We appreciate your kind words and support.
Travis Thurston
Put in a request and never received any information or follow up after the initial email. They might do good work but they don’t respond to an online request.
Provider response
Thank you for your feedback, Travis. We're sorry to hear about your experience. We strive to keep our communication timely and effective, and it seems we are not able to find you in our system. We would love to help you if you would like to give us a call at 816-333-7378.
Lynn Scales
My daughter recently called Blue Beetle to come out and treat for rodents . Everything was good, but my issue with the service is that they don’t remove the pest. It’s Easter weekend with all plans of cooking, dying eggs with my grandson and family. I was told that Blue Beetle would be coming on Monday. The Easter weekend will be completely over, the mice that are dead are decomposing on the floor, leaving a smell. I was told I’m not able to mop , sweep or scrub the floor , well because the treatment wouldn’t be effective. The entire reason for calling them in the first place, is because I was incapable of of trapping and picking them up. What a DISASTER!!!!
Provider response
Hi Lynn, <br><br>Thank you for sharing your experience with us. We're glad to hear that the initial service went well, but we truly apologize for the frustration regarding the follow-up. Your feedback is invaluable and will help us improve our processes. If you have any other concerns, please feel free to reach out directly.
Felix Moises Garcia
The service was very nice, competent and thorough. Highly recommended!
Provider response
Thank you for your wonderful feedback! We're delighted to hear you found the service to be competent and thorough. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience.
c hence
Tyler did an amazing job with my home. He gave excellent customer service and explained the services perfect.
Provider response
Thank you for your wonderful feedback! It’s great to hear that Tyler provided exceptional service and made sure you understood everything. We appreciate you taking the time to share your experience!
Ryan Wilson
Tiyler wilson. was amazing, explained throughly about all actions he was taking to get rid of my 🐜 problem. And displayed excellent customer service. Happy to call again.
Provider response
Thank you for your wonderful feedback, Ryan! We're delighted to hear that Tiyler provided thorough explanations and excellent customer service while addressing your ant issue. Your satisfaction is our priority, and we appreciate your support!
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