Naturescene Lawn and Landscape Care
Verified3371 Cleveland Rd Ste 112, South Bend, IN 46628
Open 5 days/week
About Naturescene Lawn and Landscape Care
Naturescene is proud to offer fully-guaranteed lawn and landscaping services at less than do-it-yourself prices. Our trained and licenced specialists use the highest-quality products to keep your lawn, trees and shrubs healthy and attractive. If you ever have any concerns, we will address them within 72 hours free of charge. We'd be happy to have you as our customer, and we look forward to working with you.
Rating Breakdown
4.5
★★★★★30 reviews
Customer Reviews (10)
My wife prepaid for our annual yard treatment, as we’ve done every year. The actual lawn work is usually decent, but the scheduling and reliability have become a real problem. Nature Scene has now scheduled our service twice this year and failed to show up both times. No call, no update, nothing. We even took time off work to be home because we have a new puppy and wanted to make sure she was safe while someone was in the backyard. Waiting all day with no communication is not acceptable customer service. If this is how the company plans to operate going forward, we won’t be returning as customers. Reliability matters, and right now they’re not delivering it.
Seasonal lawn care
Naturescene Lawn Care has done a wonderful job of helping me with nagging Crabgrass. I've been very happy with their service.
They were very professional and our lawn looked great all summer long
I received excellent customer service from Mekenna this week. I was told the grub control would be applied and for best results that it should be watered. My concern was it would be applied the day after it rained thoroughly and now entering a dry spell. I am unable to water my entire yard consistently. She assured me that if I started seeing grubs after several weeks had passed, then another application could be applied. They guarantee their work and products used. Lawncare is a competitive market but Naturescene has been responsive to my calls, texts and emails. Their pricing is reasonable compared to other companies. Very satisfied.
Response from Naturescene Lawn and Landscape Care
We're very sorry to see that you've not been completely satisfied with our service. We performed a spring aeration for your lawn in early May, and if any part of that service didn't meet your expectations, we are truly sorry and would like to make it right. We've attempted to reach you and really want to hear about your specific concerns. We intend to uphold our guarantee; if there's anything we've missed or haven't addressed properly, we will do so within 72 hours. You can reach us at customerservice@naturescapelawncare.com so we can discuss this further and make you happy. We look forward to speaking with you.
The best landscaping company, on time and very professional
I love when you call a place if business they respond quickly n solve your problem. Very kind n respectful! Thanks
NatureScene has been servicing my lawn for a number of years and has done a very good job on my lawn needs.
Contact Information
Phone
+1574-406-7406Address
3371 Cleveland Rd Ste 112, South Bend, IN 46628
Website
naturescenelawncare.comHours
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