Greenix Pest Control

I have no complaints about the product they use and the effectiveness. However my low rating is due to their customer service. I have repeatedly asked for an appointment after 3:00 and to be notified of the appointment Every time I would be caught off guard! I would get a text regarding the appointment on the day of and not at a time where I could be home. My inside was never sprayed which is the service I requested most. Every time I called regarding this problem I would be assured it would

I pay to get our home sprayed quarterly but no matter how many times I talk to customer service or the techs, they still do not send me notification of when the service tech is coming. At the beginning I did get a text notification, now nothing. I just get a text randomly saying they are about to be at our home, which is a problem because then the gate is not open for them. I've made it clear multiple times that I need them to come on certain days of the week when we can be home to let them in t

Did not receive the promised communications about visits and results. Did not see any improvement in pests - in fact saw it worsen. Contacted the company for a cancellation & refund, they agreed in writing, except when calling them as they required, they're transferring to multiple reps saying the next one can cancel it, but the next one just goes back on their written agreement to cancel/refund, and even went so far as to try to sell me additional services. And they have continued to charge my