About this provider in Chicago
No customer is too small for Agile Pest Xperts. Our goal is to provide above average pest management services. We are not your typical spray and leave company. Our solutions get rid of your problems. Contact us today to get to know us better.
Rating breakdown from customer reviews
4.6
20 reviews
Customer reviews for Agile Pest Xperts, LLC
Evan Williams
I've used them a few times now. Each time, it has been sightings of mice (another was a potential wildlife scare), and each time, they were able to squeeze me into their schedule efficiently and provided great service for a fair price. I want to acknowledge Shaq. He was great both times he's stopped by and was very helpful. Tuemeka genuinely cares to help those with urgent needs as soon as possible (as opposed to large companies like Terminex). I will continue to use their services.
Provider response
Thank you so much for taking the time to leave such a thoughtful review! We truly appreciate your continued trust in Agile Pest Xperts. We understand how stressful urgent situations like mice activity or wildlife concerns can be, and we always do our best to respond quickly and efficiently.<br><br>We’re especially grateful for the shout-out to Shaq—he takes great pride in his work, and we’ll be sure to share your kind words with him. It also means a lot to know that our commitment to personal, responsive service stands out compared to larger companies.<br><br>Thank you again for your support and loyalty. We look forward to continuing to serve you whenever you need us!
Marilyn Biery
Tuemeka's company was hired through another local Chicago person on my behalf. She was hired to treat a family member's building in Chicago to help me since I am in Michigan. She was paid to treat the building, remove some furniture and hire a dumpster. It took nearly two months for the work to even begin, and she blamed the local Chicago person for this delay. She promised to watch my family member's car when she had it moved from the garage so it would not be ticketed; she did not...she left it on the street for nearly four months and of course there was a ticket. The dumpster was never there, and you would think that a Chicago business would understand how to park a dumpster on a residential street. In consequence, there were two hefty fines due to her workers simply dumping my family member's furniture in the alley. Tuemeka promised to pay both the fines, but after several weeks of me asking, she has only paid the first one ($550) and not the second one ($750). I told her the only piece of furniture I cared about was one from my mother, and I would pay extra to have that one treated so I could have it. It was thrown out in the alley with the other furniture with no explanation. She promised to ship me my family member's belongings (a very small box of things) and she never did. This was a terrible experience for me all around and I cannot recommend her. I let her know several weeks ago that this review was coming, in hopes that she would reimburse me for both violations. I am still waiting. I am sure that she will protest my comments and have an excuse, or even accuse me of something in return. She was in way over her head in this project.
Provider response
Marilyn, I’m truly sorry that your experience did not meet expectations. We understand how difficult it was to manage a complex project like this from out of state, and I appreciate you sharing your concerns.<br><br>This was a challenging job involving a long-term infestation and years of accumulated clutter throughout the building. These conditions required additional time, labor, and flexibility, which unfortunately led to delays—some due to limited access and others due to third-party issues, like scheduling a dumpster in a regulated city zone.<br><br>I made every effort to keep you informed as we navigated these issues. Each time we spoke, you acknowledged understanding the circumstances and approved next steps. I also provided several services beyond the original agreement—such as multiple property checks and a home inspection—all at no extra cost, simply because I care about the people I serve.<br><br>I deeply regret that the sentimental furniture piece was lost. That was never our intention, and I understand how upsetting that must have been. I also accept responsibility for the delayed shipment of belongings and the outstanding fine and remain committed to resolving these matters.<br><br>While this project unfortunately resulted in financial loss and emotional strain for both sides, I always aim to provide honest, helpful, and compassionate service—and I will continue working to grow from this experience.<br><br>Sincerely,<br>Tuemeka<br>Agile Pest Xperts
Terrence Wells
My experience was very nice the workers was very knowledgeable and did great work. I will definitely be calling them back out.
Provider response
Thank you so much for the kind words! We're thrilled to hear you had a great experience and that our team was knowledgeable and thorough. We truly appreciate your support and look forward to helping you again whenever you need us!<br><br>
bethelwooten
We were very satisfied with the services we received from Agile. The technician was very informative with each step of the services he provided . I recommend if you’re having any rodent or pest problems give them a call.
Provider response
Thank you so much for your thoughtful review! We're glad to hear you were satisfied with our service and that our technician kept you well-informed throughout the process. We truly appreciate your recommendation and are always here if you need us for any rodent or pest concerns!
Alex Filipov
This business received a job order from our building management company explaining the issue and reason for site visit request but the experience has been frustrating. They sent numerous texts asking about the issue again and asking to arrange a visit time. After I responded, I received no follow-up. Instead, I got calls scheduling the visit and confirming times, only to be bombarded with more texts about the same issue. To make matters worse, I received another call from a different representative who seemed unaware of the problem. They kept interrupting and repeating the same questions instead of listening or addressing the order from the building management. Ultimately, they canceled the job, claiming the client was rude. How many calls, texts, and representatives does it take to schedule a site visit?
Provider response
Dear Alex,<br>Thank you for sharing your feedback. We take every concern seriously and aim to provide excellent service. However, I’d like to clarify the situation regarding your experience.<br><br>When we received the job order from your building management company, we reached out to confirm details and arrange a suitable time for the visit. Unfortunately, some key details were unclear, and our attempts to contact you were solely to gather the necessary information to proceed effectively. Our texts and calls were intended to ensure we fully understood the issue and could address it appropriately.<br><br>We regret that you found this process frustrating. However, it’s important to note that our team made multiple efforts to engage with you respectfully and resolve the matter. When questions about the issue were not answered, it hindered our ability to proceed. Additionally, any perceived rudeness or uncooperativeness impacted our ability to complete the job as planned.<br><br>We understand the importance of clear communication and will review our internal processes to ensure better coordination in the future. If you would like to discuss this further, we’d be happy to connect and address any unresolved concerns.<br><br>Thank you for your understanding,<br>Tuemeka<br>Agile Pest Xperts <br>
Nicole Lynch
Tumecka took my call at 7am in a panic. She explains and answered my questions. She is licensed. I was nervous about my pest but she did go through the kitchen and behind stove and basement and bathroom for signs. I will recommend
Provider response
Thank you for allowing Agile Pest Xperts to service your home, we're grateful for your loyalty and kind words!
Saleema Syed
There’s no quick fix for getting rid of roaches, but working with Tuemeka of Agile Pest Xperts made the process so much easier and manageable for both my home and my elderly parents’ home. She really knows what she’s doing and will get those critters gone! All the while looking out for your well being and safety. I wouldn’t trust anyone else, really. Bonus: She doesn’t over charge!
Provider response
Thank you for allowing Agile Pest Expert to service you and your family homes. It was a pleasure working with you guys.
Erica Townsend
Ms. Tuemeka is the truth! She answers the phone and is on time. She takes care of you asap. She also educates you while she is there! Call her. You will not be disappointed.
Jamar Freeze
Excellent service!
Daniel Hlavacek
Extremely thorough and informative. Thanks for helping!
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