Provider profile

Prompt Pest Solutions

5 stars from 131 customer reviews · 1852 S 3rd Ave, Pocatello, ID 83201

  • 5 out of 5 stars
  • 131 customer reviews
  • Pocatello, Idaho
  • Open 6 days/week
5
Rating
131
Reviews
Yes
Claimed
Yes
Website

About this provider in Pocatello

At Prompt Pest Solutions, we're your local pest control partners, dedicated to the well-being of our community. We understand your concerns about safety, which is why we prioritize effective, pet-friendly, and kid-friendly products and methods. Our experienced technicians provide tailored solutions for your pest…

Rating breakdown from customer reviews

5

131 reviews

5
77
4
0
3
0
2
0
1
0

Customer reviews for Prompt Pest Solutions

DS

Dakotah Stearns

9d ago

Shaun and Paxton were very professional and had great customer service.

TB

The Bryants

10d ago

Prompt is the best! They are very prompt in replying and getting things scheduled. When they come, they are very detailed and even found some wasp nests we had no clue about! Highly recommend to anyone in the area!

Provider response

Thank you so much for taking time to leave this wonderful review!☺️<br>I am so glad to hear your experience has been a good one! We’ll keep working hard to provide the same quality of service for you year round, and to show you how much we appreciate you trusting us with your pest control needs!

JD

Jess DesFosses

14d ago

We love prompt! They have great service and come back out if there are any bug sightings. David is super friendly, efficient, and professional

Provider response

We love you too!!🫶🏻 I am so glad you’ve been happy with the service— we are so thankful for your trust in us for your pest control needs!🙏🏼

DH

Denae H

15d ago

I’ve been very impressed with the service I have received. McKenzie was great to work with in getting us scheduled and explaining what was included. Once Shawn came, he was so thorough in inspecting and treating our property. I highly recommend them.

Provider response

Thank you so much for your review Denae! I’m so glad you’ve had a 5 star experience, we’ll work hard to keep providing that same quality of swrvice😊

CS

Cassandra Streif

15d ago

Very thorough and happy to explain any questions I had! Great experience! I’m glad PROMPT is protecting my house from bugs!

Provider response

Thank you so much for your review! Thank you for trusting us with your pest control needs— we’ll keep working hard to give you that same 5 star experience!🫶🏻

DW

Diana Wadsworth

15d ago

Friendly, knowledgeable, and professional

Provider response

Thank you so much Diana! This review means a lot, and so does your business. Thanks for choosing us for your pest control needs☺️

KM

Katie Moffit

21d ago

I highly recommend Prompt Pest Solutions! Their knowledge and professionalism were evident from the moment they arrived. They took the time to explain everything clearly, answered all of my questions, and made sure I understood the treatment process and prevention tips. Their work ethic is outstanding they were punctual, hardworking, and genuinely cared about doing the job right. They were incredibly thorough, paying attention to every detail and ensuring nothing was overlooked. It's refreshing to work with a company that takes such pride in the quality of their work. If you're looking for a pest control company that is honest, knowledgeable, dependable, and thorough, Prompt Pest Solutions is the one to call. I couldn't be happier with the service they provided!

Provider response

Thank you so much for this glowing review Katie! It absolutely makes our day (probably our whole week or more to be honest!) to hear that our genuine care for this work and our customers shows. We love what we do, and I’m so so glad you’re happy with the quality of service we’ve provided you! We will keep working hard to provide that same five star service!☺️🙏🏼

LC

Laramie Church

23d ago

These guys are awesome! So thorough and efficient!! Would highly recommend!

Provider response

Thank you so much for your review Laramie! We will keep working hard to provide that same 5 star quality service for you 🥰

TC

Tom Chambers

23d ago

Sean just finished his second treatment. I liked how the invoice showed all the details of what was used, including the mix ratio. Very informative! I was so happy to see he used the heaviest recommended mix to really knock bugs down. He didn't skimp. I felt really satisfied by the service and have seen positive results. Communication is also really clear, with messages prior and after arriving.

Provider response

Thank you so much for the review Tom, we are very glad to hear you’re happy with the service! 😊

NZ

Nancy Zawislak

26d ago

We were very impressed by Sean's ability to be detailed in spraying our property for pests. He explained every detail of the procedure and what it will accomplish and how it is safe for everyone and animals. Sean also informed that he guarantees his procedure in keeping our property pest free. We have had other companies to spray our property for pass and they were extremely expensive. Prompt pest solutions is reasonably priced, and is affordable that this fixed income family can afford it.

Provider response

Thank you so much for this review Nancy! It means so much— We really appreciate hearing this kind of feedback, and I’m so glad to hear you received the quality thorough service we promise. ☺️

KG

Kinlee Garr

29d ago

Super nice couple, they explained everything about the process in detail and were quick about getting me scheduled. Very affordable prices for startup as well as the routine service prices. Grateful to have found them!

Provider response

Thank you so much Kinlee! We really strive to keep our prices affordable and I’m so glad it feels that way! You are so kind, and we are grateful for your trust in us for your pest control needs!🫶🏻

G

goregangsta

1mo ago

Great service. Fast and efficient.

Provider response

Thank you so much for your review! I’m so glad to hear that you’re happy with the service 😊

CO

Cassia Ostler

1mo ago

Shaun was so great to work with. He was so friendly and answered all our questions and concerns. Very knowledgeable in his product and made us feel confident in the product as well. Love that no matter our issue he’ll come back and spray in between each service.

Provider response

Thank you for your review Cassia! I’m so glad we were able to address all your questions and concerns and handle all your pest control needs!

HL

Hunter Larsen

1mo ago

Top to bottom great experience. Answered my initial questions on facebook quickly. Was able to schedule service by calling and they were here within a week. Gave me a heads up when on their way and arrived on time. Cutler was great with my kids and dogs. David was great eith my kids and dogs. Quick service and explained the next quarterly treatments and gave me tips for the next couple weeks. Pet and kid safe products! Super excited to not have a bunch of pests to fight with this winter and spring.

Provider response

Thank you for this awesome review Hunter! We are so grateful for the opportunity to keep your beautiful home pest free!

TG

Ty Goodman

1mo ago

Great communication and service.

Provider response

Thank you Ty! We are so happy to hear you’ve had a five star experience😄

CS

Chere Sandusky

1mo ago

Today Shawn came right on time and helped with ants and another issue. He did a great job and gave me advice and was so helpful. Very professional. So far I have been very impressed with this company. This is second year we have used them. Good service.

Provider response

I’m so glad to hear that David did a great job for you! We’re really grateful to have him on the team. Thank you so much for your business and your review Chere😄

DW

Dane Wissenbach

1mo ago

Shaun was phenomenal. Super friendly, fast, and clearly great at what he does. We’ve tried a couple pest control companies over the years and Prompt Pest Solutions is on a different level. It also feels good supporting a local business. Already upgrading to quarterly service👌🏽

Provider response

Thank you so much Dane! This review means a lot— we really strive to provide service that’s a step above the rest, and I’m so happy to hear it shows. We are so thankful for your support!

KS

Kaley Smith

1mo ago

David, Shaun and Makenzie have done a great job keeping our personal and rental properties pest free. They respond same day for emergencies and are very communicative, thorough and kind. We love working with them and we recommend them to everyone in need of pest control!

Provider response

Thank you so much Kaley! This review means a lot. We are so grateful to be your choice for your pest control needs big and small! We appreciate you not only choosing us, but recommending us to others. 🥰

JA

Jordan Armstrong

1mo ago

Communication is amazing! So friendly and personable

Provider response

Thank you for this review Jordan! It means a lot— we are grateful for your trust in us for your pest control needs!

EC

Elle Childs

1mo ago

I highly recommend Prompt Pest Solutions. They are always professional and easy to schedule with. They always give reminders and advanced notice of their arrival time. The products they use are safe for my children and pets. The technicians who do the treatments are always kind, courteous, and respectful. The pests around our house have not really been an issue since we started using Prompt Pest Solutions this year!

Provider response

Thank you so much for this review Elle! I am so happy to hear you’ve had a great experience with us. We will continue working hard to keep it that way😄

JA

Jara A

1mo ago

I was very impressed by the promptness and thoroughness of the services. Shaun was awesome and explained everything to me as he went.

Provider response

Thank you Jara for this review! I am so glad to hear you’ve had a 5 star experience. I agree— Shaun is awesome☺️

BL

Barney Lewis

1mo ago

The owner of the company was doing all our spraying. He was very thorough and knowledgeable.

Provider response

Thank you for this review Barney! I am so glad you had a 5 star experience, we’ll keep striving to give that same great experience every time😊

H

Heather

1mo ago

They do a fabulous job everytime. David came most recently and was outstanding. They were very accommodating with my work schedule and I also love that they put booties on so they dont track mud everywhere. I highly recommend them.

Provider response

Thanks so much for this review Heather! Your recommendation means a lot to us. We agree— David is fantastic, and I’m so happy to hear he’s doing a fantastic job! 😊

JG

Jacob Gregg

2mo ago

Very good service. Friendly, and professional!

Provider response

Thanks for this review Jacob! I’m so glad to hear you’ve had a 5 star experience with us, and we’ll continue working hard to keep it that way😄

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