Changing Seasons Landscape & Sprinklers
Verified5905 S 5th Ave, Pocatello, ID 83204
Open 5 days/week
About Changing Seasons Landscape & Sprinklers
Breathing life into a new landscape project has never been more attainable. Weather it is a new construction landscape or freshening up an existing landscape, Let our knowledgeable staff guide you through the process. We offer a wide range of landscape services and are here to assist with creating a truly unique design that is personalized to you and your family's needs. Through our extensive familiarity and general knowledge of landscaping [re]designs, installations, renovations, and upkeep, our in-house landscaping specialists are able to assist with creating a truly unique landscaping design that solely personalized to each property specifically.
Rating Breakdown
4.4
★★★★☆85 reviews
Customer Reviews (27)
Changing Seasons did an unbelievable job "rock-scaping" our four large retention ponds! Preston and his crew turned an area that used to be an eyesore into something that actually looks intentional and well cared-for. The transformation was so impressive! Preston was great to work with. Friendly, reliable, and always on time. His crew worked efficiently and clearly knew exactly what they were doing. It honestly felt like the project moved faster and smoother than we expected, which is a rare miracle in home projects. The attention to detail really stood out. Every section looks clean, uniform, and thoughtfully put together. Now the ponds look neat, solid, and way better than we imagined when we started. If you need landscaping or rock work done, definitely give Changing Seasons a call. Highly recommend!
Another GREAT job on my Christmas lights! Well worth the investment.
Changing Season is one of the best Landscaping Company’s in Southeastern Idaho and they were vote just that! Preston is very immaculate and truly has a passion behind his company. He is a great boss to his employees. You will feel great supporting a Local family!!!
It is the best landscaping company/anything you need done in the yard company you can get in the great state of idaho and beyond 👍 😀
Such a fantastic company they are really good at customer service and great to work with! 5 star quality work! All day every day
Preston and his crew at Changing Seasons helped me put together a full landscaping package for a new-home build, and the results completely surpassed my expectations. I wanted to be very hand’s on when it came to plant choices and yard design, and they made it super easy to work with them as a team. Preston took note of the plants, shrubs, and trees that I loved, and provided stock of the highest quality. For someone who would prefer to leave the entire process in their hands, the Changing Seasons team is extremely knowledgeable, they listen to what your goals and preferences are, and they would totally deliver the yard of your dreams. Across the board, each person in his crew was exceptionally polite and respectful of my home, detail oriented, and hard working. Would I recommend them? Absolutely. Would I hire them all over again? In a heartbeat!
Response from Changing Seasons Landscape & Sprinklers
Wow thanks for the super kind words, you were fantastic to work with as well. You have a beautiful home and we are greatful we could add it with a beautiful landscape. We hope you enjoy if for years to come.
They do good work, my system had a ton of breaks in it and they got it back to operational in a day
I would recommend Changing Seasons to anyone. Preston was very knowledgeable in helping me pick plants to get the look I wanted. The crew was hard-working and respectful and did a fantastic job.
Response from Changing Seasons Landscape & Sprinklers
Katie, <br>Thank you for the kind words. It was an absolute pleasure working with you and transforming your yard. Looking forward to working with you again soon.
CS Landscaping added a custom fire pit/patio/walkway to our backyard. The crew was professional and responsive to our input and ideas, and made every effort to make sure we got what we wanted. The finished product looks great...I highly recommend them.
Response from Changing Seasons Landscape & Sprinklers
Mr. Black <br>We have no record you being a customer. We show no record of you requesting service or of our company providing you service.<br>Please feel free to call the office if we can assist you in any way.<br>208-904-3297
Response from Changing Seasons Landscape & Sprinklers
Ash Notyo<br>We have no record you being a Changing Seasons Customer. We show no record of you requesting service and no record of Changing Seasons providing services of any kind. Please feel free to call the office if we can assist you in any way. 208-904-3297
I would highly recommend using this company! They were efficient with time management! My yard looks great. Thank you for your hard work. I will be using them again and refer Changing Seasons to others!
Response from Changing Seasons Landscape & Sprinklers
Thank you for the kind review. We are happy that your pleased with the work.
Their team pulled out 3” of sod around our shop, cut staked down fabric and spread 15 yards or so of rock. Looks amazing and they were timely and professional. Definitely will use them in the future. Highly recommend them!
Great work and great people
Went to go turn on my sprinklers and my backflow valve was leaking from both valves. Looks like when it was last blown out they didn’t get the water out of the valve. So after spending $480 to replace the valve I can’t justify continuing my patronage and will be taking my business elsewhere. Update: the reason why I purchased a new valve was because both ball valves were damaged and I was unsure that the backflow valve was damaged. But with the amount of water that came out of the valve I was not going to take chances… hence the whole new valve.
Response from Changing Seasons Landscape & Sprinklers
Evan,<br>We do our best to get all of the water out of the system when we winterize. Once in a great while we have problems like this, however its rare. If you would have called us to do your spring service or when you noticed the leak we would have repaired the cracked part free of charge. We stand behind all of our work and this would have been covered under our warranty.<br>Its also fair to say if you were charged $480 to replace a $135.00 valve you were ripped off. <br>
Response from Changing Seasons Landscape & Sprinklers
Thanks for the Kind review. Always a pleasure working with you Tracy.
We have the invoice for $300 when they hardly did anything, you did provide John service.
Response from Changing Seasons Landscape & Sprinklers
I’m at a loss, your name doesn’t show. Up in our data base so I don’t know how to respond. I don’t believe you were ever a Changing Seasons customer.
These guys over here are always a pleasure to do business with! Highly recommend them for all of your landscaping and sprinkler needs!
Response from Changing Seasons Landscape & Sprinklers
Thanks Jesse its been a pleasure doing buisness with you.
Response from Changing Seasons Landscape & Sprinklers
Thanks Justice!
These guys are the best. I have been using them for all my landscaping for years. You need something these guys can do it. This is a Veteran owned business.
Response from Changing Seasons Landscape & Sprinklers
Gary,<br>Thanks for the positive feedback. So glad we were able to help you with your new sprinkler system upgrade. We are looking forward to working with you in 2024 with your landscaping remodel. See you in the Spring!
My wife and I purchased a tree from them and paid an additional amount for a five year warranty. After one year it died. We went in this last spring and talked to Preston, the owner, and told him we decided not to replace the tree but rather plant some shrubs. He said that was fine and he would add the shrubs to his next order from the nursery and give us a call. The long story short is that after going in 4 different times, we kept being told we should be getting a call right away for us to come pick them up. Well that never happened. We won't use them again.
Response from Changing Seasons Landscape & Sprinklers
Hi Mr. Collins, <br>Maggie here... I apologize, I have been out of the office due my son having brain surgery. Your spireia's have indeed come in! They came in while I was out. I will have my forman pull them for you. I have called you a few time and left a few messages with your google messenger since my return. As you are aware our vendor was hit by a monster hail storm that took out several lots of plant and we had to wait until the plants were healthy enough and released so they could come to their new homes. <br>Please feel free to call the office and I will have your plants ready for you. <br>Maggie
These one star reviews are very fitting to my situation as well. I went into their new location on Yellowstone back in March. I couldn't reach them by phone so I decided to go to the new location. I walked up their stairs and was met by a lady named Maggie (I believe). I told her I needed a consultation to get some rock swapped out and some landscape work done on our house. She said they do their service in "zones" and my location was about 7-10 days out. I agreed and left. 3 weeks later I called and a lady that sounded like Maggie said that she would have remembered me if I had come in. That may be true, but the fact remains that I still needed the consulation. Besides, if I didn't come in, how did I know the lady's name and that you have to climb a flight of stairs to talk to someone behind the desk that sits in the Southwest corner of the room? They also have old shelves on the wall over the staircase. I was there. I still haven't recieved a response (end of May) so I decided to leave a post on their Facebook page, but it was deleted. I left another one a couple of days ago... Deleted. I don't know how they stay in business. Poor customer service.
Response from Changing Seasons Landscape & Sprinklers
Justin,<br>I am truly sorry you did not have a good experince with our buisness. We try really hard to cover all of the bases and it is obvious that somehow you slipped through the cracks. I am sure that had we worked for you you would have been very satified with the quality of our work. I appriciate you letting us know how we can improve. We know were not perfect but we try hard. If you ever have need for landcaping or sprinkler service I would love to have the opportunity for redemption. Please ask for me personally.<br>Preston.
I’ve called this past for the lady 3 years to have them come landscape my yard. I call in may when it starts becoming nice and I always get the message that they aren’t doing quotes or landscaping at this time but will take my information and phone number. I’ve never had anyone call me and it’s been 3 years. I’ve known the owner and he good man but horrible about returning calls. You don’t want my money and want to landscape a yard and make money. I’ll never do business here as I can even get someone to come quote me to landscape my yard!!
Response from Changing Seasons Landscape & Sprinklers
Ryan,<br>Sorry you did not have a good experince. No excuse for not communicating with you better on this. I do try really hard to feild all the calls I get and unfortunalty you did not get the service we strive to give to all of our customers. Wish we could have helped you out. If you ever have need for additonal landcaping or sprinkler servcies please reach out to me and I will make sure you get taken care of, I would love the opportunity to make this right.<br>Preston G.
Three weeks ago I called to set up a time to get an estimate on a total front and back yard redo. They told me they would call me to schedule a time and never did. I called back a week later and got them to come out. The guy said he would have me an estimate ready by the end of that week. That week came and went and I never heard from them. I called every day the following week and got a bunch of excuses. The owner then told me he would personally come out today at 5:30 to get me an estimate and on the schedule. No call, no show. I am extremely disappointed. I can't understand how a business can drop the ball so many times on a customer ready to spend thousands of dollars with them. I wouldn't recommend even wasting time trying to get them to give an estimate. You could have the work done by someone else before they even call you back.
Response from Changing Seasons Landscape & Sprinklers
Ashley,<br> You are so right. I am not sure how we dropped the ball on this so many times. I realize that no excuse is good enough and noone wants to hear it. May can be an extreamy busy time of year and I am often pulled in a million directions. If you ever have need for landcaping services I would like the opportunity to restore your trust and faith in us. I know we can provide you with better communication, quality landcaping and resonable priceing.
If you read through the reviews you will see that the 5 star reviews are people that went to the nursery. They have a nice nursery but if you want anything done or even try to get a quote, good luck. I needed a retaining wall put in. First they scheduled an appointment and never showed or called. They did finally show up but I never heard back with a quote. I called at least 4 different times and was told they were out of the office and would call back. They never did and I have given up trying to call them.
Expect them to show up unannounced and a week late. If you can't keep to your own schedule, at least call 15 minutes beforehand just to ask “Hey, we’ll be around soon to do xyz. Will you be home?” If an appointment is made, then I expect that time and date to be upheld. If I’m told I’ll get a call back, then give me a call back. It's common courtesy! Hell, even after they showed up at one point, I was told that they "forgot a part at their last house and would be back in an hour." And so I ended up waiting another week and dealing with the same thing! In trying to talk about the issues I'd been having with them, they at least tried to be respectful, but it was obvious they work at their own convenience, not the customer's. But hey, they know a thing or two about how to repair a sprinkler system, so they've got that going for them. I normally would not be bothered to write a review about anything, however my experience with Changing Seasons has compelled me to go the extra mile. There's plenty more I'd like to say about the company, but I won't waste your time like they will yours.
Cant say anything about their work, but if you are looking to get work done in a timely manner, do not use changing seasons. We had them come quote us work at the end of April, we agreed to their quote and they told us that they would begin work June 8th. Well they never showed. So we called them and they said they had gotten busy and that they would be there in 1 week. Well that week came and went, never showed. I called them on July 5th and was told that they had to many commercial projects to worry about and that they would not be able to start our job until the first week of August. They are not organized or professional enough to stay on task. I would not recommend them.
Contact Information
Phone
+1208-904-3297Address
5905 S 5th Ave, Pocatello, ID 83204
Website
cshomeandgarden.comHours
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