Provider profile

Truly Nolen Pest & Termite Control

4.9 stars from 119 customer reviews · 21 Wabash Ct, Savannah, GA 31406

  • 4.9 out of 5 stars
  • 119 customer reviews
  • Savannah, Georgia
  • Open 6 days/week
4.9
Rating
119
Reviews
Yes
Claimed
Yes
Website

About this provider in Savannah

Do you hate seeing bugs, spiders, rodents, bed bugs, bees or mosquitoes around your home or business? Then youll love Truly Nolen! Since 1938, Truly Nolen has been an industry expert and continued innovator. We know insects and rodents have their place, but they dont belong in your home or business. Truly Nolen of…

Pests handledrodentssquirrels
Praised forreliableprofessionalknowledgeablethorough
Methodstermite bait

Rating breakdown from customer reviews

4.9

119 reviews

5
116
4
0
3
0
2
1
1
2

Customer reviews for Truly Nolen Pest & Termite Control

TS

Travis Sawyer

4mo ago

Matt and his team are AMAZING!! I love using him to help make my tenants happy. Whether it's a squirrel, roach or the palmetto bug that people confuse as roaches in our area he is the man. Don't look at the big box but killers turn to the amazing local guy. OH and they are also great at TERMITES. They offer competitive termite bonds and can get the bugs out of your house. Thank you Matt and Team for all you do for me. I'm thankful to have you in my contacts to get the bugs and critters GONE!!

LN

Laura Neff

5mo ago

Truly Nolen and our technician Matt did a great job with our house yesterday. I'm very glad to know there is someone so professional and so thorough right around the corner.

Provider response

Thank you for your review, Mrs. Neff! Please let us know if you have any issues in the future and thank you for being part of the Truly Nolen family!

LB

Larry Baskin

5mo ago

My technician was Armondo “Mondo”. He in great detail explained everything he was going to do. Often with service companies technicians just go through the motions. Mondo was very thorough and wanted to make sure I was happy. Five star service! Additionally the owner of the company (Matt) personally came out for the estimate and termite bait installation. How do you get better service than that? Highly, Highly recommend Truly Nolen of Savannah!

Provider response

Thank you so much for the kind review and being part of the Truly Nolen family!

KA

kelii Arbuckle

6mo ago

Great customer service! Will recommend!

LB

Lynda Bartlett

6mo ago

Mando serviced the exterior of our home today. Mando is very knowledgeable about pest control. He is very professional, but also courteous and friendly. I have no issues inside or outside my home with pests. I highly recommend Mando and Truly Nolan for your pest control needs.

MB

Marianne Brown

8mo ago

Truly Nolan Pest Control was fantastic from start to finish. Matt and Sanchez were incredibly helpful, kind, and true experts when it came to getting rid of rodents in my attic and crawlspace. Matt, the owner, was very hands-on and did much of the work himself, which really showed how much he cares about his business and customers. I was especially impressed that they checked in and made sure everything was taken care of while I was out of the country — above and beyond service. If you ever find yourself with some unfortunate, freeloading roommates, call Truly Nolan first. They’ll take care of everything.

MB

Michael Benson

8mo ago

I had a yellow jacket nest in my home soffit. It was so large by the time I saw it, the nest was being built outside and on the surface of the soffit. I called a number of pest control companies, most won't treat bees even if the listing on the website shows bees. I called my own pest control company twice who didn't want to treat it, but finally agreed to spray them but only from the ground as they wouldn't get on a ladder. Unfortunately the spray only had minimal effect on the bees as it was a surface spray and the majority of the bees were inside the nest and never were touched with the spray. After many calls, I came across Matt, at Truly Nolen pest control. Yes he said they do bee removal. He agreed to come the next evening about 6:00pm. I didn't realize it at the time but he wanted to come after dark so the bees were in the nest so he could treat them all. He arrived as stated, placed a ladder up to the soffit, suited up in a bee proof suit with a screened face mask climbed up and opened the soffit and sprayed the nest. He first warned me to go into the house or move a distance away so I didn't get stung. He then treated the nest and immediately I could see hundreds of bees falling to the ground. He left saying he wanted to let the spray take effect and to make sure all were killed before he cleaned and reattached the soffit. The next day he returned, removed the nest, it was seven layers high and very large, he removed the nest, cleaned and reattached the soffit he had opened. Matt at Truly Nolen is your first call for bee removal. I already did all the research for you. Matt was very conscientious and concerned the removal was done properly and that I was happy. I have not seen a bee since he did the treatment and removal.

TW

Tod Willis

10mo ago

Good morning my wife and I called truly Nolan and the owner came out his name is Matt, Matt is a very professional guy and really stands behind what he says. The real reason I'm posting this review is the tech he sent over to the house, his name is Sanchez, and he came to the house went above and beyond the first time he came by, he came by a second time which was today and did it again, went above and beyond truly Nolan is my pest control company for life. Thank you Sanchez

TD

Trent Doty

11mo ago

Matt came out for the initial inspection of my home and I was very impressed. He was extremely knowledgeable and thorough, and the pricing seemed very reasonable. Then Mando arrived a few days later for the initial service and I was equally impressed. He explained everything before he started, was very professional and also very knowledgeable about the products and what each one was used for. This is a very minor and inconsequential detail, but he even lined up the screws after he was finished with the wall voids - very impressed with the attention to detail.

RM

Roy Moore

11mo ago

Mondo is very thorough. He explained everything in great detail and was very knowledgeable and polite.

PR

Pamela R. Cirelli

11mo ago

Sanchez is a true professional! He responds to any requests & is a wonderful human being! Smart, funny man! Truly Nolan is blessed to have him on their staff! 🤩

CK

Champ Kleeman

11mo ago

Mando is 1st class with his work ethic and thoroughness.

DL

Darlene Luckett

11mo ago

Job well done!!!! He went through the entire yard and surrounding windows and doors!!!!

I

Isabelle

11mo ago

Truly Nolen has been absolutely amazing to work with! From the very first conversation with the owner, Matt he made me feel completely confident that I was in good hands. He is professional, knowledgeable, and genuinely cares about his customers, which is so refreshing to see in a business. Our service technician, Mando, has been outstanding. He is thorough, reliable, and always takes the time to explain what he’s doing and why. He’s also happy to answer any questions we have and always responds quickly, which gives us so much peace of mind. You can tell he takes pride in his work and makes sure every detail is handled so we don’t have to worry. Since working with Truly Nolen, we’ve had total peace of mind knowing our home is protected. I cannot recommend Matt and Mando highly enough. If you’re looking for a pest control company that TRULY goes above and beyond, this is the one!

JV

Jackie Velickovich

1y ago

Sandchez did a great job and went out of his way to ensure all problem areas were treated! Very professional and dedicated!

RC

Richard Curtiss

1y ago

I had Truly Nolen out for an inspection and discussion on my rodent problem after another company, I'd used in the past, failed me on so many levels. Matt was, unquestionably, one of the most professional specialists I've ever had in my home, regardless of industry. I felt that he was really interested in solving my problem and not upselling me on high priced services that I may not need. Seems I may have found a company that cares about the customer.

RD

Rebecca Davis

1y ago

I would recommend Truly Nolan to absolutely anyone in Savannah. Matt personally has come to my home for one off issues and concerns and always managed to figure out the problem and extend his help. All of the team are extremely customer forward, exceptionally personable, and are present to help you face anything you need. They are very forgiving with my overprotective terrier and always make sure the home is safe for her as well. Never had such an awesome experience with a service provider of any kind!

SM

Susan McBride

2y ago

New to area and selected this company on previous reviews. I thought the initial charge of $600 was a lot, however, not knowing the area, went with the service and then paid $50 a month for quarterly service (that is how this company breaks it down). We needed additional services which we paid for and were never completed. After months of reaching out and with either an excuse or no response we cancelled services. It took several correspondences to get services cancelled with incomplete work. After doing additional research on pest control companies, I have learned that they overcharge.

SG

Summer Granado

5y ago

I’ve had squirrels(what I believe are squirrels) in my attic for over 6 months now. Ive paid Truly Nolan $600 (for a “one way door” and trap placement) and not only do I still have squirrels, but they have not been able to identify for certain what type of animal lives here. They do not follow up with their interventions unless we call and ask them to do so. (You’d think they would call to confirm the job is done and the critters are no longer present, but never once have they done so, despite the fact that we keep calling to notify them we still hear noises). Part of the issue is that my attic is divided into 2 sections and it appears that they’re only treating half of it, not including the side where the squirrels live. At this point, I’ve given up calling them for follow ups. Hopefully my $5 moth balls will work better than this $600 door...

LM

Lorena Méndez

5y ago

For some reason the guy (I think his name is Matt or something like that) didn’t want to provide services to me. We had an appointment scheduled for an inspection, I waited for an hour and then decided to call him, he said he was late but should be at my house in 35 minutes. I told him to reschedule because couldn’t be waiting longer, he said he could still show up and check the backyard, where the issue is at, and then he would send an estimate to my email. It’s been 4 days since then and I haven’t received anything, nor an email or a call. I can’t not recommend this company that for some reason I don’t know didn’t want to provide services.

Provider response

Lorena, I am very sorry to hear about your disappointing experience. I do recall putting together a proposal for you after the inspection and sending it to you. I double checked that information, and it was indeed emailed to the address we received from you. It is possible the email was filtered into a spam folder. I also wanted to let you know as well that we operate in arrival windows, given our travel, inspection and services times can vary sometimes outside of our control. I apologize if that was somehow miscommunicated in our initial phone conversation, we are sharing a lot of information with our customers and sometimes those details are missed. We work hard to make sure our customers and potential clients have the best possible experience with us, so we are truly sorry to hear that your experience was not up to our standards. -Matt, Owner

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