Spotless Cleaning & Carpet Service, Inc.
Verified4226 Hartley Bridge Rd # 104, Macon, GA 31216
Open 5 days/week
About Spotless Cleaning & Carpet Service, Inc.
Spotless Cleaning & Carpet Service, Inc. was established in April 2009. We offer residential cleaning, commercial cleaning, church cleaning, industrial cleaning, carpet cleaning, VCT floor stripping and waxing, pressure washing and window cleaning. We offer our services free of charge to men, women and children battling cancer and other terminal illnesses. We service all of Middle Georgia and occasionally travel out of the area and out of state.
Rating Breakdown
4.7
★★★★★52 reviews
Customer Reviews (25)
Asa & Jackie are the BEST! We use them for our business suites & are never disappointed. They always go above & beyond!
Zeaky and June did an excellent job cleaning the ceilings, floors and bathrooms. Thank you.
We have used Spotless Cleaning every two weeks for years and they have always been great to work with. Mary is usually on the team. She runs a tight ship. I would recommend them
Elaina and Mary did a great job!
On time and very thorough!! Highly recommend Spotless !!
We love our Spotless Cleaning team! Jacki, Asa, and the crew always do an excellent job. Highly recommend.
They did an incredible job. My husband said the house is SPOTLESS and it was. Thank you so much for a job well done.
Thank you very much, your service was great and they all did a very job. Megan was one of the nice lady's that came out. thanks Billy Bishop Regina Dr.
The team has been incredibly easy to work with and helpful!! They are timely and their customer service is excellent. I am so impressed by this company and their professionalism. I will absolutely be using them again!
Spotless Cleans all our Raffield Tire Master stores and does a fantastic job! John is always smiling and nice and willing to work with us! Give them a call, you wont regret it!!
Spotless is a wonderful choice for cleaning services! I have been with them for years! It is so hard to find a company that you can trust, and that has fantastic employees that do a wonderful job! Mary, Meghan, and Sara do wonders on my home each time they come and clean. I would highly recommend Spotless to anyone!
Team Mary did a very good job on their 17 June visit last Friday.
I love this service. they were thorough, punctual and reliable. Completed tasks exactly as asked. Would do business again.
Very professional crew of people and the owner and his partner has the most awesome spirit of satisfying the customer.
Response from Spotless Cleaning & Carpet Service, Inc.
We're thrilled to hear that you had such a positive experience with our team! Customer satisfaction is our top priority, and we're grateful for your kind words. Thank you for taking the time to share your feedback!
Love this team of people! They are so organized and thorough. They do a fabulous job cleaning! My home smelled amazing. From Stephanie, Jasmine to Zeaky…they are fantastic! I received texts and emails communicating and confirming every detail. I highly recommend Spotless!
Response from Spotless Cleaning & Carpet Service, Inc.
Thank you so much! We're grateful for your kind words and continued support. Thank you for trusting us with your home! Praying that all went well with your move and for lots of joy in your new home!
My wife & I have been customers of Spotless Cleaning Service for 9 years. They have done a great job every time. Joey and the crew (John & Will?) are very professional, courteous, dependable, and efficient. They do not rush and therefore the end result has been fantastic for us. I highly recommend Spotless Cleaning if you want your house, sidewalks, and driveway looking clean again!
Response from Spotless Cleaning & Carpet Service, Inc.
Thanks so much for the kind words! 😊 Our team is thrilled to hear about your positive experience with us over the past 9 years. Joey and the crew appreciate your recognition of their professionalism, courtesy, and efficiency. We believe in taking our time to ensure a fantastic end result for our customers. It's wonderful to hear that your house, sidewalks, and driveway are looking clean and well-maintained. Your recommendation means a lot to us! If you ever need our services again, just let us know. Thank you! 🌟
The three employees were courteous and professional. Thy went about cleaning with efficiency and timeliness. Provided a great service a great service.
Couldn't get anyone on the phone multiple times.
I've had them come to clean my apartment carpet before. First time was a breeze. Customer service was nice - sorry, I forget her name. She usually answers the phone. Seems like a sweet lady. The second time I called to have them come out, my sis decided to gift me the cleaning for allowing her to stay with me for a short time so I accepted. One thing I found odd was that the woman said she didn't see me in the system as a previous customer even though I had a receipt - which gave off an alarm as I had to give her my CC info over the phone that first time. Unfortunately, the cleaning could not be done. We had to reschedule the first time due to travel and rain. When they came out - I was in the mist of moving, the movers were behind so packing was a pain. Two fellas said they'd go to lunch and then return. It was a holiday so I wasn't aware that they were closing early. Needless to say, timing didn't work out so we had to reschedule again (after I had already moved out). The community I lived in told me they weren't allowed to clean inside the apartments for liability reasons - even though upon move in I was told they could otherwise I would have saved myself and them the trouble. So, I was told by the receptionist that I'd be refunded, no mention of any fees. A few weeks later since I didn't see a refund to my account, I called to check. I was then told that they would have to mail me a check (which I didn't expect to hear) minus $35 for the "runaround". I assumed they would just be able to refund back to my card but nope. Fine. A week later, no check. My sister was becoming quite impatient about having her money returned and pushing me to contact them again which I did a week or so later. This time spoke to another woman who seemed to be the accountant (??) . She was nice and mentioned she would have the check mailed out same day. Great, breezy. I received the check and once we opened it, my sister noticed they were $5 short on what they were suppose to return. She paid $154 and they gave her a check for $114, which is incorrect. That's a $40 fee instead of the $35 we were told would be taken out. If the extra $5 was for mailing a check, that fee was also not mentioned to me over the phone. To avoid having to call them again over a few bucks, I just gave my sister the missing $5 on top of what they sent. The company was great in my first experience, great carpet cleaning but this go around was a bit of a disappointment. I would urge them to list their fees on their website or at least mention them in full disclosure when people call for a cleaning because randomly bringing up a fee that was never mentioned seems very inconsiderate. Especially with no contracts being signed - they can do as they wish. Either the staff isn't on one accord, their books are unorganized, or things are just being made up as they go along. Either way, I probably won't be using them again in the future, regretfully. There should be full disclosure to anyone seeking their services.
Contact Information
Phone
+1478-254-4977Address
4226 Hartley Bridge Rd # 104, Macon, GA 31216
Website
www.spotlessga.comHours
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