Provider profile

Orkin

4.7 stars from 2,573 customer reviews · 200 Etowah Trace, Fayetteville, GA 30214

  • 4.7 out of 5 stars
  • 2,573 customer reviews
  • Fayetteville, Georgia
  • Open 7 days, Early hours, Evening hours
4.7
Rating
2,573
Reviews
Yes
Claimed
Yes
Website

About this provider in Fayetteville

With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offer

Pests handledmosquitoesspiders
Praised forrespectful

Rating breakdown from customer reviews

4.7

2,573 reviews

5
2,198
4
187
3
63
2
35
1
90

Customer reviews for Orkin

TS

Tia Siagi

1y ago

I was completely mislead by the representative on the phone. Literally just moved to the area trying to find the best service for the best price. And the representative asked me what kind of pests I'm seeing or in need of service for. I explain to her that we saw a couple of roaches and also have been seeing an excessive amount of bees and spiders. She tells me Orkin will make sure they get rid of any of the cobwebs that are in my basement of my new home, that they are a no contract commitment c

Provider response

Hello Tia <br>We deeply apologize for your experience. It seems like you are disappointed, and we would love to hear more about where we fell short. Please reach out to our customer service team at your earliest convenience. We can be reached at (678) 632-7491 .<br>

RM

Rebecca Morrison

1y ago

The absolute worst customer service in the industry. We had so many problems getting our service started and even completed. Unfortunately, we chose this company because the price point was the best after having 6 companies in all come out for quotes. All they want is your money and nothing was done to accommodate our disappointment. Shawn and Brent (techs) were fabulous if it wasn’t for them a report the BBB would have been made. The office manger was never present or in contact. Never again. U

Provider response

Hi Rebecca <br>I am sorry for your latest experience with us. We invite you to contact us at (678) 632-7491, so we may discuss your specific personal experience. Thank you!<br>

FM

Felipe Mendoza

1y ago

The truth is I am not liking the service they are giving me because first of all they do not notify me in advance when the person who is going to provide the service is about to arrive, they arrive 10 minutes when their work schedule is about to end and they want to do the fumigation so quickly that they do not want to take the time to ask the owner of the house anything regarding the pests there, they make the excuse that their boss is calling them and that they should hurry or they will have p

Provider response

Thank you for reviewing us, Felipe. Please call (678) 632-7491 and let us know how we can do better!

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Treatment and cost guides before you call

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