Provider profile

Massey Services Pest Control

4.4 stars from 78 customer reviews · 330 Dahlonega St, Cumming, GA 30040

  • 4.4 out of 5 stars
  • 78 customer reviews
  • Cumming, Georgia
  • Open 6 days/week, Early hours, Evening hours
4.4
Rating
78
Reviews
Yes
Claimed
Yes
Website

About this provider in Cumming

Book your free inspection today! Cumming’s top pest control experts, Massey Services, offer a No-Nonsense, Money-Back Guarantee trusted by over 1 million customers. Voted #1 best pest control company, we provide professional services including insect control, exterminator, pest control, pest extermi

Pests handledspyders
Praised forprofessional
Methodstermite baitstermite control

Rating breakdown from customer reviews

4.4

78 reviews

5
65
4
2
3
0
2
2
1
9

Customer reviews for Massey Services Pest Control

KH

Ken Hogan

7mo ago

Recently I had made a complaint of Massey services and I can say they took it seriously and gave me the opportunity to discuss with them and the provided sincere apologies and offered solutions to the issues I had. I have been a loyal customer for several years and will remain with them as their services and the employees who manage our property are courteous, polite and professional.If I have any problems I know I contact them and they are always ready to provide solutions to resolve any issues

Provider response

Hello Ken, <br><br>Thank you for taking the time to update your 1-star to a 5-star review. We truly appreciate it and have passed it along to our Corporate Office. Customer Satisfaction is our number one priority, and we are happy to hear this has been shown to you. Have a wonderful day!<br><br>Than

SP

Sridhar Poloju

5y ago

Massey services Inc installed Termite baits and they broke my sprinkler pipes. I got to know once my contractor dig around the leak. As it was weekend Massey customer service said they cannot do anything and as I have contractor who already digged I had to pay him 250$ and complete the work. On monday I called customer service and shared the pictures of the damage and few days later they called and said they would have repaired for 20$ and I paid over and cannot reimburse, I asked them to come a

Provider response

Thank you for bringing this to our attention, you have our sincerest apologies and we completely understand your frustration. We are sorry you were not able to resolve this at the local level, therefore, We are bringing this to the attention of the Regional Manager for our East Georgia region. Someo

U

Uddhav

2y ago

STAY AWAY FROM MASSEY! Fishy! Their technician came to put some granules in mulch area but that never helped to get rid of weed in mulch area. When I talked to their general/service manager he told me that they don't offer service to treat mulch area. I don't understand it. Why the technician came and told me that his purpose of visit is to put the granules and charged my credit card. 4 days back he had already visited to treat the lawn, why another visit in 4 days just to put granules which was

Provider response

Good afternoon,<br><br>We appreciate you bringing your concerns to our attention, and we apologize for any inconvenience you've experienced. Your feedback is valuable to us, and we want to ensure that we address your concerns promptly and effectively.<br><br>After carefully reviewing your feedback,

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Treatment and cost guides before you call

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