About this provider in Cumming
Since 2006, got bugs? Termite & Pest Solutions has provided expert pest control in Cumming, Buford, Sugar Hill, and the North Atlanta area. Our services include residential and commercial pest control, mosquito control, termite control, bed bug control, and flea and tick control—all with reliable results you can trust.
Rating breakdown from customer reviews
4.8
443 reviews
Customer reviews for got bugs? Termite and Pest Solutions
Gordon Dickerson
Chris is awesome. He does a great job!!
Provider response
Thank you, Gordon! We're thrilled to hear Chris made such a positive impression. We'll make sure to pass along your kind words to him!
Hannah H-S
We wanted to work with a local business to treat mosquitoes, but am very disappointed only 3 months into service. My husband received a phone call after a request a re-treatment for mosquitoes on June 15th after our previous spray on May 18th, was told they were coming that day (June 15th) no one arrived. Called today (June 26) after 6 weeks of no spray to be told they’d come Monday. I asked about why no one ever came for the respray and both people I talked to have no record of the call. With 6 weeks between treatments my 1 year old is being eaten alive in Georgia summer. I asked why they waited 6 weeks between sprays in the middle of summer, I was told “they come once a month, but not regularly ” they then reminded me we can call to ask for a respray- which we did and no one ever came. I have attached the call log to show that the company did in fact call us on June 15th, even though the employee told me there’s no record and that “that has never happened before”.
Provider response
Thank you for your feedback. We’re very sorry for the earlier miscommunication and appreciate you bringing it to our attention. We made several attempts to reach you following your call, including after hours, as we wanted to resolve this as quickly as possible. We’re glad we were able to service your home and that you’re happy with the results. We’ll continue to monitor things closely and are always happy to return if needed.
bhuvana bollu
Singed up, after few treatments never did serviced nor responded had to replace card to stop charges for being charged for no service was impossible to reach them to ask for service or cancel service. - editing for your reply account name Saikiran we couldn’t reach office phone number no one returned call.
Provider response
We’re sorry to hear about your experience. At this time, we’re unable to locate an account under your name in our system. Please reach out to our office directly so we can look into this further and assist you.
Charlette Howard
A very polite young man !!!
Provider response
Charlette, thank you! It’s always great to hear when our team’s courtesy stands out.
Shan Sultan
We signed up with the promise the pest control has no contract. Now that we moved and are selling the town house these guys don’t want to cancel the agreement. We are not living there. We are selling it to the lady who now lives there. Do not sign up with these guys. The price is cheap because they are trying to lock you in. I signed up 2 accounts and now will be canceling both.
Provider response
Thank you for speaking with us earlier. We’re glad we had the chance to connect and officially resolve this for you. We apologize for the initial confusion regarding the cancellation process during your move. Providing flexible, transparent service is our priority, and we’re happy we could get both accounts settled to your satisfaction. Wishing you the best of luck with the sale of your townhouse!
Toni Hooper
Don is always thorough, courteous and efficient
Provider response
Thank you for your feedback, Toni. We’re glad to hear Don consistently provides thorough, courteous, and efficient service. We truly appreciate your support.
Eddie Cole
Great dependable service. Really enjoy this company
Provider response
We appreciate your feedback, Eddie. Thanks for choosing got bugs? Termite and Pest Solutions for your pest control needs!
Karen Borling
Anthony came and was very professional. Very courteous and did a good job. Would be happy to have him come all the time.
Provider response
Thank you Karen! Anthony will be pleased to hear about your positive experience with his exceptional service. We appreciate your feedback!
rossi nayde
Amazing job. Very professional.
Provider response
Thank you so much for your 5-star rating, Rossi! If you need anything in the future, please don't hesitate to reach out; we're happy to help if you need us!
Karen Stern
Got Bugs is great. They respond quickly to get me on their schedule whenever an issue comes up. And my tech, Don, is absolutely the best! He’s friendly, knowledgeable and my dog loves him. To me, that in itself speaks volumes to his character. I’d recommend Got Bugs to anyone looking for a pest control company. And if you end up with Don as your tech, it’s a win-win.
Provider response
We’re thrilled to hear how much you enjoy working with Don—he’s a true pro, and we love that even your pup agrees! Thanks for the fantastic review, Karen!
Gregory Wyatt
Great work. Thank you
Provider response
Thank you for your review, Gregory. We appreciate your trust in Got Bugs? Termite and Pest Solutions and hope to assist you again soon!
Henry Williams Jr
Great job Chris.
Provider response
Thank you, Henry! We appreciate your feedback, and we'll be sure to let Chris know his great service met your expectations. Your support means the world to us—thank you for choosing Got Bugs? Termite and Pest Solutions!
Cheryl Crocker
Don , the technician did a great job . He was very friendly and helpful .
Provider response
Thank you for the 5 stars, Cheryl!
murad
Don always does a great job!
Provider response
We are thrilled to hear Don always does a great job! Thank you so much for your continued trust, Murad. We look forward to continuing to deliver the same great service on every visit!
Linda Long
Very professional.
Provider response
Linda, thank you so much for your 5-star review!
boof
Polite and professional!
Provider response
Thank you, Boof, for your glowing 5-star review! We're delighted to hear that our professionalism met your expectations and that you found our team courteous. It means a lot to us to know that we delivered the level of service we strive for. Please, don't hesitate to give us a call if there's anything else we can assist you with!
Shepherd Boy
I have had GOT BUGS? pest control service ever since my house was built in 2001. And we have had no pest problems since then. Chris Clover, their technician who performed our most recent quarterly service has done a wonderful job as always. Highly recommended.
Provider response
Thank you for 5 stars!
dianne george
IT was great
Provider response
Thank you, Dianne! We're delighted to hear that you had such a positive experience with us and that you're pleased with our service. Our team works hard to ensure our customers' satisfaction, and we're so glad to know we hit the mark. We appreciate your support and look forward to providing you with great service again!
Rick Elgin
As always very pleasant and professional
Provider response
Thank you for your review, Rick! We're thrilled to hear that the Got Bugs? team consistently gets the work done with professionalism. Your satisfaction is our priority, and knowing that you're pleased with our work truly puts a smile on our faces. Your kind words are greatly appreciated!
Tim
Don was exceptional and very knowledgeable as he always is.
Provider response
Tim, thank you so much for sharing your experience with us! We're thrilled to hear that Don consistently delivers the knowledgeable service we strive to provide at Got Bugs?. He'll be delighted to know that his exceptional service continues to make such a great impression. We appreciate you taking the time to leave us a 5-star review, and please don't hesitate to give us a call if you need us!
Harriet C
Great customer service.
Provider response
Thanks so much for the 5 stars, Harriet! We’re glad you had a great experience.
Chelsea Howe
Chris was great! Very kind, patient and efficient! He explained everything, and was all done before I even knew it!
Provider response
Thank you, Chelsea! We love to hear about your great experience with Chris, especially that he provided efficient service and took the time to explain everything thoroughly. We'll be sure to share your compliments with him. We appreciate your support and valuable review!
Mike Cartwright
Team always done a a great job!
Provider response
Mike, thank you so much for your review! We're thrilled to hear that our team continues to provide the great service you've come to expect from Got Bugs?. We're always happy to help; please don't hesitate to reach out if there's anything else we can do for you!
S Nuhfer
Don showed up on the day scheduled and was very efficient checking all our termite bait traps.
Provider response
Thank you so much for your review! We're thrilled to hear that Don delivered great service and efficiently checked all of your termite traps. He'll be happy to hear your kind words. We appreciate your support and are always here to help with your pest control needs!
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Treatment and cost guides before you call
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