Provider profile

Arrow Exterminators

4.9 stars from 385 customer reviews · 221 Kelly Mill Rd, Cumming, GA 30040

  • 4.9 out of 5 stars
  • 385 customer reviews
  • Cumming, Georgia
  • Open 5 days/week
4.9
Rating
385
Reviews
Yes
Claimed
Yes
Website

About this provider in Cumming

Arrow Exterminators is committed to Going Beyond the Call, offering a full range of residential pest control services in Cumming, GA. We are also the #1 provider of the Sentricon System for termite control in the Cumming, GA area.

Pests handledantsmosquitoes
Praised forprofessionalknowledgeable
Safetysafe

Rating breakdown from customer reviews

4.9

385 reviews

5
365
4
10
3
0
2
1
1
9

Customer reviews for Arrow Exterminators

RB

Rick Busch

5mo ago

Dane is our Arrow Exterminator service technician. He is always very friendly, professional, knowledgeable, and service oriented. Dane is very thorough on his service calls and always asks about any issues we may be experiencing. He also advises us right away of any potential issues he identifies and takes immediate action to remediate anything he finds. We are very happy with Arrow and Dane and in their ability to keep us safe and as pest free as possible... all for a very reasonable and budget

Provider response

Hi Rick, thank you so much for taking the time to post a positive review about our team member! We always enjoy hearing positive feedback about our team, and will be sure to pass along your review to Dane. Thank you for your business and have a great day!

L

Linxuan

11mo ago

One guy showed up one day telling me the contract for the termite service is expired, I will need to renew it. So I renewed and asked for an invoice. He said he will send to me later. But I haven't received the invoice for the service until now - a few weeks after the service. Tried to call the customer service phone number or the cell phone printed on his business card, never able to reach a human. Is this a real business or just a fraud? Updated on Aug 26: I've emailed them several weeks ago

Provider response

Hello there, we're sorry to hear this. Your 100% satisfaction is our number one priority. If you could send us your phone number or contact information to info@arrowexterminators.com we will have our management team contact you right away. Thank you.

DS

David Summey

8y ago

Arrows retreatment policy is not fair to the customer. Our last treatment was March 22, 2018. Today is June 1 and we have ants everywhere. We were told we would need to pay for another treatment for them to come out and retreat based on THEIR quarterly calendar! That is easily less than 3 months since their last treatment. Their treatment is not worth the money you pay if they don't stand behind their product. Would never use them again. They more or less did not seem to care we were cancelli

Provider response

Hi David, we're sorry to hear this. Your 100% satisfaction is our number one priority. We have forwarded your review to our management team for follow up. Thank you.

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Treatment and cost guides before you call

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