Provider profile

Truly Nolen Pest & Termite Control

4.6 stars from 581 customer reviews · 2525 Whitfield Industrial Way, Sarasota, FL 34243

  • 4.6 out of 5 stars
  • 581 customer reviews
  • Sarasota, Florida
  • Open 6 days/week
4.6
Rating
581
Reviews
Yes
Claimed
Yes
Website

About this provider in Sarasota

Truly Nolen of Sarasota provides an innovative solution to ongoing household pest problems. Our Four Season's Protection Plan combines advanced, proactive treatments with pests' seasonal behavior to keep your Sarasota home protected year round. We will work with you on pest control, termite control,

Pests handledcockroaches
Safetybe careful

Rating breakdown from customer reviews

4.6

581 reviews

5
474
4
47
3
14
2
9
1
37

Customer reviews for Truly Nolen Pest & Termite Control

KT

Kristine Thurman

7y ago

We had Jay Caban come out and give us an estimate. He did an awesome job. He explained everything to us and really made us feel comfortable about choosing Truly Nolen for our pest control. Thank you Jay Initially everything was great, Jay was great, as I’ve posted before. We paid everything in full up front. Our lawn service showed up every month as scheduled, no problems there. But for our interior service we had the first initial treatment when we signed the contract in August and a techni

Provider response

Kristine,<br>Thank you so much for keeping us informed about your experience. I would like to look into this for you. Please email me at hannah.stakley@trulymail.net so that I can research your account and this issue further.<br><br>Sincerely,<br>Hannah Stakley<br>Truly Nolen of America, Inc.

RL

Renee Lindsey

2y ago

Horrible customer service. Two hours after I've been on the phone with this company asking them to remove the poison from my lawn where my dogs go to the bathroom. I was given an email. The guy treated the neighbors house and my side and back yard without my consent. When I finally get the manager on the phone she tells me that I have service and they regularly treat my house. So this company has been poisoning my dogs for quite some time and I'm not paying for it. I will be contacting the BBB a

Provider response

Renee,<br><br>I'm so sorry to hear that we didn't meet your expectations. What you describe is not consistent with our goal of providing unsurpassed quality service at all times. Your feedback is critical to our success. Please email me at ginny.white@trulynolen.com, with your address, so I can res

MA

Mikey Arizmendi

5y ago

I have been using Truly Nolen for bug control for many years, and they had done very well until I had a terrible experience when I hired them for lawn care. It all started when they sent a new technician by the name of Collin. He was also a new employee, with the company not sure with much experience. I have Bahia grass, and previous technicians were all aware of the type of grass I have. I even called the office to see if maybe I can get a price adjustment due to the company telling me they don

Provider response

Mikey,<br><br>I am very sorry that there were so many difficulties with your lawn service. Please email me at ginny.white@trulymail.net so that I can research your account and find someone to look into these issues further.<br><br>Sincerely,<br>Ginny White<br>Truly Nolen of America Inc.

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