Provider profile

Blue Frog Lawn & Bugs

4.7 stars from 106 customer reviews · 5372 Catalyst Ave, Sarasota, FL 34233

  • 4.7 out of 5 stars
  • 106 customer reviews
  • Sarasota, Florida
  • Open 5 days/week
4.7
Rating
106
Reviews
Yes
Claimed
Yes
Website

About this provider in Sarasota

Blue Frog Lawn & Bugs in Sarasota, FL provides expert pest control, lawn fertilization, and spraying services tailored to Florida’s unique environment. We specialize in insect and weed control, rodent baiting, palm tree care, and termite treatments using low-toxicity, family-safe solutions. Our trained technicians are…

Praised forknowledgeableexcellent customer serviceprofessionalprofessionalism
Methodsblue frogirrigation

Rating breakdown from customer reviews

4.7

106 reviews

5
97
4
2
3
1
2
1
1
5

Customer reviews for Blue Frog Lawn & Bugs

KS

Kathy Spain

10mo ago

I’m a friend of a client. Billy did a really good job.

Provider response

Thank you for your kind words, Billy is a great asset to the company, and we are glad he did such a great job for you.

KT

Kaidan Trisch

10mo ago

I had a great experience with my lawn technician Billy. They explained everything clearly and left my yard looking amazing. Highly recommend!

Provider response

Thank you for your great review. Billy is a great asset to our team, and we are glad he took care of everything.

CP

Cassandra Perez

1y ago

Crystal in the office was super kind and helpful. She made everything easy to understand and was great to work with—I really appreciated her!

Provider response

Thank you for your 5‑star rating! We’re so glad to hear that Crystal provided kind, helpful, and easy-to-understand support. At Blue Frog Lawn & Bugs, we strive to make every interaction smooth and stress-free while delivering top-quality lawn care and pest control services in Sarasota.

YT

yvette triana

1y ago

I had a great experience with Crystal on the phone.. She was extremely helpful, patient, and knowledgeable, taking the time to answer all of my questions thoroughly. Crystal made the process smooth and stress-free, and I really appreciated her professionalism and friendly attitude. Excellent service!

Provider response

Thank you for your 5‑star review! We’re thrilled to hear that Crystal provided such helpful, knowledgeable, and friendly service. At Blue Frog Lawn & Bugs, we pride ourselves on delivering expert lawn care and pest control solutions with professionalism and care. Your feedback means a lot and encourages our team to continue making every customer experience smooth and stress-free.

HD

Harper Davis

1y ago

My lawn tech Billy is very knowledgeable, I couldn’t ask for better lawn care. Highly recommend.

Provider response

Thank you for your kind words! We’re glad Billy could provide expert lawn care and reliable service. At Blue Frog Lawn & Bugs, delivering top-quality lawn maintenance here in Sarasota, FL is our priority.

JW

Jennifer Waldron

1y ago

I am so grateful to my friends for recommending Blue Frog! Billy has brought my yard back to life after this brutal heat!

Provider response

Thank you for your kind words! We’re thrilled Billy could help bring your lawn back to life. At Blue Frog Lawn & Bugs, we take pride in providing expert lawn care and yard maintenance here in Sarasota, FL. We appreciate your recommendation!

AT

Alyssa Trisch

1y ago

We made the switch to Blue frog Last month and I was thoroughly impressed with the quality and attention to detail my lawn technician Billy provided. This Company has really exceeded my expectations, I highly recommend.

Provider response

Thank you for your kind words! We’re thrilled to hear that Billy provided exceptional lawn care services and attention to detail. At Blue Frog Lawn & Bugs, we take pride in delivering top-quality lawn maintenance and pest control here in Sarasota, FL. We appreciate your recommendation!

MM

Michael Mosner

1y ago

Besides doing a lousy job on my property, the owner is one of the most miserable and nasty people I ever encountered in business. There was an issue where parts of my lawn were burned beyond repair. Based on the patterns of damage it appeared to be a chemical burn. BF came out to inspect and blamed irrigation, the lawn service company, and the home watch service who sprayed weeds on my driveway. They blamed everyone and refused to take responsibility. We've been away for a couple of months and trusted BF to control fertilization and insect on our property. If the lawn damage isn't indicative of the lousy work they do, the hibiscus in the picture certainly is. The mealy bug damage has been ongoing and definitely incorrectly treated or ignored. Lousy service and a worse attitude seems to be the hallmark of this company

Provider response

This customer was FIRED by us and refunded for his last service as per our Guarantee. As a company owner, I am committed to protecting my employees from rude and disrespectful customer interactions. Our numerous five-star reviews reflect our usual customer experience, and this particular individual's behavior was an exception. We made extensive efforts to address their concerns, including demonstrating the inadequacy of their irrigation with a rain gauge, and literally watched the home watcher spray weeds with roundup (By the way this is illegal in Florida without a limited license). This is only the second time we have fired a customer in almost 20 years of business. It takes a lot to get to the point of firing a customer, and we do not take it lightly, but my employees' well-being is more important to me.

SR

Sam Ricotta

1y ago

Prior to utilizing Blue Frog for my lawn & landscaping treatments, my yard was in poor condition, ranging from thin and bare areas in the lawn to large patches of weed growth. Since Blue Frog has been treating my yard, my lawn has returned to its full, healthy appearance and the landscaping looks healthier than it ever did! I want to credit the technicians who are very courteous and focused on providing proper treatments, and are very knowledgable and capable of answering any questions you may have about your yard or the treatment they are providing. This service extends not only to the technicians who perform the treatments, but to the office personnel as well, namely Crystal, who has been able to answer my questions when I call in a very professional and knowledgeable manner, and is always ready to address any concerns that I may have.

Provider response

Thank you for your kind words of praise, we try very hard to make our customers happy. We make sure your technician as well as Crystal knows how happy you are.

DS

Dianne Spangler

1y ago

Billy was a very knowledgeable and concerned man who knew exactly what to do when I had questions

Provider response

Thank you for the wonderful review, Dianne! We're glad to hear that Billy provided you with knowledgeable and attentive service. At Blue Frog Lawn & Bugs, we pride ourselves on expert lawn care and pest control solutions tailored to your needs. We appreciate your trust and are always here to help in the Sarasota area!

KK

Kevin Kenny

1y ago

Crystal in the office was great to work with to handle an update to our billing. Service has been consistent for several years

Provider response

Thank you, Kevin! We’re so glad to hear Crystal was able to assist you with your billing update—it’s always our goal to provide friendly, efficient customer service. We truly appreciate your loyalty and are proud to have provided consistent lawn care and pest control services over the years. Thanks for being a valued part of the Blue Frog Lawn & Bugs family in Sarasota!

PW

Patricia Wingenfeld

1y ago

Ive had Blue Frog Lawn & Bugs taking care of my yard with a 8/4 program for a month now replacing the service i had with a different company i had been with for 18 years. I can honestly say that BFL&B technician Anthony as well as other staff have demonstrated dilligence and professionalism and excellent customer service. The staff call prior to the appointment. Anthony checks the property over after the treatment and follows up with treatment as necessary. I'm totally pleased and glad i made the decision to switch. Sometimes, when companies get too big your customer service fades. This is what I think happened with the other company.

Provider response

Thank you so much, Patricia, for the fantastic 5-star review! We’re honored you made the switch to Blue Frog Lawn & Bugs for your lawn care and pest control services after 18 years with another provider. It's great to hear that Anthony and our team have delivered the professional, thorough service and exceptional customer care you were looking for. From proactive insect and pest management to our reliable lawn treatment program, we’re committed to protecting and enhancing your yard year-round. We truly appreciate your trust in our locally owned Sarasota team!

LP

Lisa Pring

1y ago

Crystal, the office guru is awesome! Excellent customer service and will bend over backwards to make sure your home/lawn gets the service it needs. Techs are fantastic, super professional and nice, as well! A great company to work with! : o)

Provider response

Hi Lisa,<br>Thank you so much for the 5-star review! We're thrilled to hear that Crystal and our team made such a positive impression. At Blue Frog Lawn & Bugs, we take pride in delivering top-tier pest control and lawn care services with a focus on reliability and exceptional customer support. Whether it's treating your lawn, managing pests, or offering customized service plans, we’re always here to help. We truly appreciate your kind words and your trust in our team!<br><br>— The Blue Frog Lawn & Bugs Team 🐸🌿

AK

Andrew Krinsky

1y ago

Crystal has been a pleasure to work with in front office from the beginning. The owner Pete is clearly Knowledgeable and takes pride in providing quality service. My technician Gene saved my lawn and helped me get my house looking good for its sale!

Provider response

Thank you, Andrew, for the fantastic 5-star review! We’re thrilled to hear that Crystal, Pete, and Gene all made a positive impact on your experience. At Blue Frog Lawn & Bugs in Sarasota, we take pride in delivering expert lawn care and pest control services with a personal touch. We're so glad Gene was able to restore your lawn and help get your home looking its best for the sale. Your satisfaction is our top priority, and we’re grateful for the opportunity to serve you!

CL

Chris Lisle

1y ago

They did not show up on time, no one called me that they were going to be late. They give me no assurance that they will do a good job. What a waste of time.

Provider response

Thank you for sharing your experience, and I’m truly sorry for the inconvenience caused. It’s clear that we fell short in both communication and reliability, and I completely understand your frustration. Our goal is to provide excellent service, and it’s disappointing to hear that we missed the mark. We had a miscommunication with our sales person who was going to give you an estimate. <br><br>We appreciate your feedback and are using it to ensure better communication in the future. If you're open to it, we would love to discuss this further and find a way to regain your trust. Your time is valuable, and we hope to have the chance to make it right.<br><br>Thank you again for bringing this to our attention.

RL

Ron Lederman

1y ago

Blue frog is lucky to have Crystal representing you as a business she is professional- friendly and answers all of our questions in a timely manner - she should be acknowledged and look forward to a long relationship

Provider response

Thank you so much! We totally agree!<br>

AT

Andrew Tobias

1y ago

AVOID THIS COMPANY! I wrote a negative review on 12/25 & instead of apologizing for the poor service, they insulted me in their response. I have left numerous messages to speak with the owner (Pete) & never got a call. Tremendously unprofessional! If I had more than 1 email address, I'd fill their website with poor reviews. Negative reviews are part of the business, Pete, & when you receive a negative review, you should be professional & apologize for the poor service. and when somebody calls you & leaves as many messages as I have, you call them back.

DC

Doug Coulton

1y ago

We just started using blue frog so far it’s been great. The backyard already looks better!!!!. And Jesse has been great he actually talks to me and my wife when he shows up!!! And he explains what he’s going to do. And he is always pleasant.

Provider response

Thank you for the nice review Mr Coulton. Jesse is a great asset to us here and we are so glad you are happy with his work. We will make sure he knows how happy you are with him and the company.

KP

Kathy Prosser

1y ago

We are thankful that Alex takes good care of our plants and grass. Thanks Alex! Kathy and Bill P.

Provider response

Thank you Mrs Prosser, Alex is a great member of our team and his efforts to make our customers happy does not go unnoticed. We are glad to have him here, and will let him know about your kind words.

NH

Nick Hall

1y ago

It is a pleasure working with BlueFrog. Their staff is well spoken, knowledgeable, calls ahead, identifies issues and informs their client(s) appropriately for a reasonable and fair value. ITS better and more consistent than doing it yourself with the correct application rates. THANK YOU, NICK

Provider response

Thank you Mr. Hall, we very much appreciate you and your kind words.

AT

Andrew Tobias

1y ago

We hired Blue Frog when we bought our house in July 2022. At that time, the house was used as a vacation home, so we weren't here to ensure they were doing their job. I retired In December 2023 & we moved here permanently. The lawn has gotten progressively worse every month. I called them to complain & they said somebody would come by, but we never saw anybody. We also have a dog that barks at everything & he never barked at anything but yet I paid them every month. The lawn is in complete distress now, so I hired a new company & fired Blue Frog. they were a complete waste if money & now I need to pay these new people to fix the problem Blue Frog caused. Who knows how long it will take to get my lawn back to what it looked like when we bought the house 2.5 years ago. I feel like I should get a refund of everything I paid them since they obviously never did their job. Do not use Blue Frog!

Provider response

Well Bah Humbug to you Mr. Grinch, and thank you for your review on Christmas Morning!<br>As a company Policy, we take photos of the property during every service, provide you with an emailed service ticket with information on the work performed, and any observations we made while on the property.  We also Call every homeowner that we do not speak with at the time of service, either from a blocked cell phone number right then from the property, or when the tech returns to the office in the afternoon.  Your Voicemail is consistently full and we have notes to that effect over the last 2 and a half years.  <br>It is interesting to me however that you mention you calling and nothing happening as we do keep record of every phone call into the office and the only one was on December 23rd after 5 PM. This call was retrieved on the 26th and Andy the manager immediately called (and got your voicemail) then visited the property to speak with you. He made sure he knocked and waved at your doorbell camera. He was quite startled by the dog running into and bouncing off of the door, so we do agree that the dog reacts when someone knocks on the door.  Even though he heard a female voice yelling at the dog, no one ever answered the door. <br>After speaking with the technician who services your property, he assured me that the dog always goes crazy when he knocks on the door. He also mentioned that you have cameras around the property, so I am sure you can tell that we were there each time. He also mentioned that you did answer the phone after the last service and hurriedly got off saying "Great that's fine thank you". He also noted that he had communicated with your mower in the past who mentioned that your only issue was some dayflower weeds in the turf.<br>According to the original agreement your yard was in rough shape and the sides and back looked to not have been serviced in the past (the photos confirm that).  We have done in my opinion a great job working with what we had to start with.  I will be more than happy to show you the pictures of your turf in August and October of 2022, when we started, as well as the progression from Dec 2023 to Dec 2024.  <br>The only issue on the property we see is your irrigation which has been noted repeatedly over the years. Every time we have a dry period the front lawn dries out. Once we get rain it looks great again. <br>Again we have 2 years of photos that follow the same pattern.  Even the last service ticket addresses the inconsistency of your irrigation. In fact the notes were "Please check your irrigation zones dry areas on the front yard". It seems that with better communication from you, we could assist in helping you find an irrigation company, and we would not be in this situation.<br>We have a very good reputation in your neighborhood and service 20+ of your neighbors. Most of which have irrigation issues as the original layout was subpar, but they communicate with us and we have had quite a few have their irrigation companies fix the issues resulting in much better looking yards. <br>We respectfully ask that you reconsider your 1 star review. We are more than happy to meet you on the property and address any issues and help in any way possible 

DT

Darryl Trace

1y ago

Had issues nanager came out and took care of problems, thanks

Provider response

We thank you for letting us know there was a problem and more than that allowing us to make it right. Our goal is to make you happy any way we can.

S

Susan

6y ago

We had a lawn infested with fungus in our old home, so when we built a new house on the same lot, went with the recommendation of the landscaper and hired Blue Frog Lawn and Bugs to take care of pest control, fertilization and fungus for the lawn and garden areas. The lawn looks very nice and I've no complaints about that portion. However, they did not take responsibility for the garden areas, leaving me repeated notes saying "overall looks good" when our plants were dying. Returning from an extensive trip out of the country, we found more than a few dead plantings, which they subsequently said were from "overwatering". We could easily have had our sprinkler guy out to adjust the schedule if Blue Frog had let us know, rather than sending emails stating that all was well. In addition, they've repeatedly sprayed and dripped lawn treatment on the shell stone patio and step areas, leaving orange stains that are extremely visible and so far have resisted all attempts to clean/bleach them away. Today I found additional areas recently stained, in spite of asking them to be more careful. We are left with the option of replacing the stone or living with the stains. We are cancelling their services immediately and will look for someone else or do it ourselves. One month later: I called the same day the owner posted his response offering to come out to clean off the orange stains on our shell stone and spoke with the gal in the office who answers the phones. I told her that I would be delighted to have someone clean my tiles for me, and she promised to "put me on the schedule". I thanked her and hung up after verifying the service address. Nothing was heard from their office after my phone call; no text, no phone call and no message. After much trial and error, my husband and I have recently discovered an acid cleaner for tile that works extremely well and are delighted to have our beautiful patio and pool surround back to their former beauty. I am sorry to say that Blue Frog Lawn and Bugs did not follow up or clean up after the mess left by their worker. My review stands.

Provider response

Thank you for your kind words about the lawn looking good. We are sorry to hear that you are unhappy with the condition of the plants and are always very willing to return to your property at no charge anytime you have a concern to help fix things. We have been reporting that the property has been too wet for the last 60 days which is winter and is the time when over watering causes the most damage. The last time we observed the watering was good overall was in December last year. The notes from January were " Property is too wet. Defoliation at Bougainvillea and hibiscus. False agave showing signs have fungus from being too wet." February also stated Property too wet due to rain" and was also marked as too wet in the irrigation notes.<br>As much as we try to advise or customers on the condition of the property we are only there one time per month, and as a company policy we do not adjust irrigation just advise. We are very forthcoming with the fact we are not responsible for the irrigation and that either your mower or your irrigation company should do the adjustments.<br>We try very hard to avoid any dripping of fertilizer on any area, but this is the first we have heard of it. We have special chemicals that can help with this and are quick to respond when we are made aware. We are still willing to try this chemical to see what it can do. We are always willing to help in any way that our customers may need but we can not help if you don't contact us and let us know. Please contact our office and we will be happy to help.

AS

Amanda Smith

6y ago

I was promised a call to schedule a quote. Was in contact with Josh at the company but never received a call after attempting to get in touch multiple times.

Provider response

We are very sorry to hear this, we had no idea you were calling. Josh has not been with the company in over two months so if you were calling him he did not let us know. We always ask that you call our office so things like this do not happen. We keep track of all calls that come in and usually get back to people very quickly. As you can read in other reviews Crystal is very nice to talk to on the phone and is great with helping out by making sure you get whatever you need. Please give us a call at the office (941)-822-0425 and we will be sure to give you an estimate quickly.<br>Josh was able to get a job with Manatee County and we wish him well.

EA

Emmie Annetta

6y ago

Crystal is amazing! So sweet and easy to speak too. Listens, very professional. Pete can be a bit gruff. Blue Frog is fully certified for Pest and Fertilization Control which is the only type of company you want on your property. Please make sure you check. We just had new sod laid and I am confident with Blue Frog at the helm it will flourish.

Provider response

Thank you Emmie!

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