About this provider in Riverview
Taps Pest Services proudly serves Riverview, Tampa, Brandon, Apollo Beach, Lithia, Valrico, Florida and surrounding areas with expert pest control solutions. Are pest control and animal removal team offers expert solutions for homes, residential and commercial businesses. Our services include safe termite treatment…
Rating breakdown from customer reviews
4.8
403 reviews
Customer reviews for Taps Pest Services
Laura Beck
Response was fast! Came out next day and Jaina was an absolute pleasure!!
Provider response
Thank you, Laura! We're thrilled to hear that Jaina provided such excellent service and that we could respond quickly to your needs. Your satisfaction is our top priority, and we appreciate your kind words!
reginald tait
They were very good with explaining what they were doing. Levi and Jose are really nice guys. Looking forward to working with them to get our grass greener 😊
Provider response
Thank you, Reginald! We're thrilled to hear that Levi and Jose made a positive impression. We look forward to helping you achieve that vibrant green lawn. Your enthusiasm is appreciated!
Glenn Hahn
Very knowledgeable and trustworthy. Their service is great too.
Provider response
Thank you, Glenn! Your trust in our expertise and service means a lot to us. We're committed to providing top-notch solutions for all your pest control needs. We appreciate your feedback!
Robert Hasselbach
Levi & Jose did a terrific job. They were here early. Got the job done quickly. Extremely friendly and helpful with questions I asked.
Provider response
Thank you, Robert! We're thrilled to hear that Levi and Jose provided exceptional service. Their promptness and friendliness are what we strive for. Your feedback motivates us to keep delivering top-notch pest control solutions!
Hillery Watkins
Levi was very professional. He was thorough, prompt and courteous! Great customer service.
Provider response
Thank you, Hillery! We're thrilled to hear that Levi's professionalism and commitment to great service made a positive impression. Your satisfaction is our priority, and we appreciate your kind words!
Dionte Mcclain
I can’t say enough great things about Levi and Jose! They are quick, efficient, and absolutely excellent at what they do. Not only is my lawn looking greener and healthier than ever, but both Levi and Jose are genuinely friendly and kind. My whole family loves them they make the entire process so easy and enjoyable. If you need lawn care, you won’t find better my lawn has never looked this good!
Provider response
Thank you, Dionte, for your fantastic feedback! We're thrilled to hear Levi and Jose exceeded your expectations with their professionalism and care. Your family's satisfaction means the world to us. Looking forward to serving you again!
Anthony Howell
Top notch outfit. From the quote to having the work done it was a great experience. Jason B was a great tech, easy to talk to, and showed exactly what he was doing during the process. Garrett set it all up and there were no hiccups. I would highly recommend TAPS.
Provider response
Thank you, Anthony, for your wonderful feedback! We're thrilled to hear you had such a positive experience with Jason and Garrett. Your recommendation means a lot to us, and we look forward to serving you again!
Ann Venables
I want to particularly thank Kilo, one of the technicians for always making an extra effort to address my issues and concerns. Kilo is always professional and kind . He also addresses problem solving by “ thinking out of the box” and he is always thorough!
Provider response
Thank you, Ann, for your wonderful feedback! Kilo’s dedication to addressing concerns and providing thorough solutions truly reflects our commitment to excellent service. We appreciate your support and look forward to assisting you again!
Betsy Brown
Excellent technician. I highly recommend the Taps company!
Provider response
Thank you, Betsy, for your kind words! We're thrilled to hear you had a great experience with our technician. Your satisfaction is our priority, and we look forward to serving you again!
Lorie Byrd
It has been a pleasure to have Taps help me with cleaning bat droppings from my attic, sealing my new roof off to ensure I do not have to deal with another bat infestation. These nice folks delivery fast service at a great price! Thank you, Jesse and Alexander for being awesome!!
Provider response
Thank you, Lorie, for your wonderful feedback! We’re thrilled that our team, especially Jesse and Alexander, could assist you with the attic cleanup and roof sealing. Your satisfaction fuels our commitment to quality service!
Riky Spanish
Jaina was super helpful, friendly, thorough and knowledgeable. Couldn’t have asked for a better pest control. Highly recommend!
Provider response
Thank you for your fantastic feedback, Riky! We're thrilled to hear that Jaina’s expertise and friendly service made a positive impact. Your recommendation means a lot to us. We're here whenever you need assistance!
Kristen Hannon
Levi was very nice and thorough explaining to the process to me!
Provider response
Thank you for your kind words, Kristen! We're delighted to hear that Levi provided thorough explanations. Your satisfaction is our priority, and we look forward to assisting you again in the future!
Marguerite McMahon
Alex and his team are great. We had Jesse out to do an annual inspection- resealed a few areas and luckily didn’t see any new activity (bats).
Provider response
Thank you, Marguerite! We're thrilled to hear that Jesse provided excellent service during your annual inspection and that no new bat activity was detected. We appreciate your trust in our team!
Shanella Hancock
Hi I had Levi as my pest control guy he was very professional and knowledgeable about my roach issue that was going on before I moved in. So far so good with the treatment services.
Provider response
Thank you, Shanella, for your fantastic feedback! We're thrilled to hear Levi's expertise made a positive impact on your roach issue. We're here to ensure your space remains pest-free.
- Bigbaconnator -
Really enjoyed my Pest control service that we just started and excited for the future with this company. Dane was nice on the phone and helped a lot. Nathen was great during the inspection and explained everything very well.
Provider response
Thank you for your fantastic feedback! We’re thrilled to hear that you enjoyed your service and found Dane and Nathen helpful. We look forward to providing you with excellent pest control in the future!
Alexa Vazquez
I would highly recommend TAPS Pest Services to anyone I know! I had a great conversation with Dayne about the issues I am facing around my home, and he was able to quickly get me scheduled and set up with a technician. I look forward to working with them again in the future!
Provider response
Thank you, Alexa, for your wonderful feedback! We're thrilled to hear about your positive experience with Dayne. We look forward to providing you with exceptional service again in the future!
Relly
Jason came to my home and was very pleasant and professional. He explained everything he was doing, including the solutions and treatments he applied both inside and outside. He also told me what to expect afterward, which I really appreciated. I felt his honesty and confidence in the process. After dealing with other pest control companies for ghost ants without the problem being resolved, I finally feel like Jason provided a very potent and thorough treatment. I truly feel confident making them my go-to pest control company moving forward. Thank you! I would definitely recommend them.
Provider response
Thank you for your wonderful review, Relly! We're thrilled to hear that Jason provided you with a thorough and effective treatment. Your confidence in our services means a lot. We appreciate your recommendation!
James Stark
I had a small rodent issue and Taps made me feel better not only about having it happen in the first place but also with getting rid of it. Nate was very nice and thorough with explaining to me how they got in and how to solve it. Within a few days they sent out two Wildlife experts Jesse and Chris to help with repairs and getting rid of my issue. Everyone from beginning to end was courteous professional and knowledgeable. I highly recommend this company for any related issues
Provider response
Thank you, James! We’re thrilled to hear that Nate, Jesse, and Chris provided such thorough and professional service. Your recommendation means a lot to us. We're here to help anytime you need!
Katherine Donahue
Still waiting for invoice hard copies for prior work. Cancelled future service due to incomplete initial service and communication problems. Katherine Donahue
Provider response
Thank you for your feedback, Katherine. We apologize for the delays and communication issues you've experienced. Please contact us directly at (813) 315-0447 so we can resolve this matter promptly.
Melissa Wells
These people are horrible drivers , will cut you off from the turning lane .
Provider response
We appreciate your feedback, Melissa. We're sorry to hear about your experience. Your safety is important to us, and we'll address these concerns with our team to ensure better driving practices moving forward. Thank you for bringing this to our attention.
Hayden Sauer
Would give 0 stars if possible. It’s been a terrible ongoing experience dealing with Taps, and regret hiring them for wildlife exclusion service for my home. After 5+ weeks of “service”, the issue is still ongoing and no resolution is in sight. After I’ve reached out to inform them the current methods and what is currently being done is not working, and we need to get more aggressive with treatment, they’ve scaled down their “services” and only send technicians to take pictures and “check traps” only. This is after I was assured several times that additional steps would be taken to get my issue resolved. It is clear they are not capable or are simply unwilling to complete the job and needed services and another/different company is going to be needed to do the job correctly. Management has refused to issue a me refund. Can’t trust this company or employees to resolve the wildlife issue. Will never work with them again. Do not hire this company.
Provider response
We sincerely apologize for the troubling experience you've encountered. Your feedback is invaluable to us, and we would like to address your concerns directly. Please contact us to discuss how we can resolve this issue.
Jessie Noble
One of their company vehicles cut me off on i75 north right before old big bend rd, making us go off road almost crash, while I have my wife and 2 year old in the car. Drive better. Especially in a COMPANY VEHICLE.
Provider response
Thank you for your review. We appreciate you taking the time to let us know of this occurrence. We as a small family owned business take safety very serious. We do have front and rear facing cameras on all our vehicles along with multiple other safety monitoring systems in all vehicles to track and insure not only our technician safety but of all others on the road. We will investigate this occurrence and ensure no one else experiences this.
Anthony Malave
Took 3 weeks of calling for them to finally come out. Now, they’ve charged me 3 months in a row and haven’t shown up at all. I don’t recommend this company.
Provider response
Your name does not and Information does not show in any of our records. We also have not missed any calls that have not been returned. Please check and ensure you have the correct business. We also noticed another local pest control company you’ve also left a similar review for. If so please give our office a call regarding your correct name or any account information you may have so we are able to assist you.
Ben Bobish
Just like everyone else..the initial assessment and first few treatments went great and then Alex goes ghost and doesn't show up or return any calls/emails. Can't rely on him.
Provider response
We apologize for your experience, Ben. Your feedback is important, and we will investigate this issue. Please contact us directly at (813) 590-4884 so we can address your concerns promptly. Thank you.
Morgan Anne
My boyfriend signed up to use Taps Pest Control and they have been unresponsive to our calls and requests for the services enrolled in. We found termites and they won’t even return our phone call. Alex hasn’t responded well for over a year and has spent more time apologizing than killing pests. Comes out in the beginning and gets you to sign up and then never shows up again. We had to miss work on a Monday morning waiting for him just for him to not show and not respond still a week later. This is ridiculous and I would never suggest this company to my worst enemy. Watch out for the biggest scam artist in town!
Provider response
We sincerely apologize for your experience, Morgan. Your concerns are important to us. Please contact our office directly at (813) 590-4884 to resolve this matter promptly. Thank you for your feedback.
Miss.J Hodges
I used Alex and I can say that I am sorry that I did. I recommended him to all my neighbors and I am embarrassed that I did. He charged me for services not completed and if it wasn’t for my cameras I wouldn’t have known he wasn’t showing up. Claimed to have done work in places that I couldn’t see until multiple people came behind me to tell me that in fact the work had not been done. What a real shame. I finally let him go after repeatedly failing to show up to correct the work. Eco smart pest is where I went and have had a great experience. Way cheaper as well.
Provider response
Thank you for your review. We’ve attempted to reach out to you regarding your service by phone , text and email. Your service was discontinued from due to unpaid balance for services back in April 2020. As for your repairs on your home we do have photos of all services repairs on your home to ensure quality. Please contact our office and we would be more then happy to provide the photos taken of your service completed in 2019.
Lazaro Hormaza
Initial consultation and applications was perfect. I signed up for their bi-monthly pest spray around my home. Well now they are not returning calls nor are they returning my emails. I received an invoice after I cancelled my appointment a week in advance. What is scary to me is that if the work was done, they came into my fenced in backyard and didn't notify me that they were there or working. What if I let my dogs out while they were there? Or right after application. That's something very unprofessional and very dangerous, potential lawsuit in my opinion. Avoid TAPS. Great at first, terrible after that.
Provider response
We apologize for your experience, Lazaro. Your feedback is vital to us. Please reach out directly at (813) 590-4884 so we can address your concerns and resolve this matter promptly.
Teri Uno
If I could give zero stars, I would. Came out the initial time just fine. However, follow up was scheduled for Monday. They sent constant emails to either cancel or reschedule, not confirm. Those emails indicate we were on their schedule. My husband was home all day waiting for them to respond for their service. No show. Left messages. Did not call back. Horrible way to do business. They need to re-evaluate themselves as a business.
Provider response
We sincerely apologize for the inconvenience you experienced. Your feedback is valuable, and we will investigate this issue to improve our communication and ensure better service in the future. Thank you for bringing this to our attention.
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