Noles Scapes

Highest quality landscaping

While we never had any bugs in the two years I used this company, they killed 12 ornamental grasses and numerous plants & flowers we planted. Most companies, if they kill your plants and lawn replace what they did. When I called to ask them to please not kill anything else, they acted like it was our fault. Also, when I did call to ask to change the text message phone number to mine instead of my husbands, the girl was rude, rude, rude. They did keep my lawn very green but were not proactive in indicating spots in my lawn that would be considered an area prone to getting fungi. TO TOP IT ALL OFF - I was paying $185 MORE per month than most places charge. Do yourself a favor, use another company. I gave them 2 stars because their site workers were very nice to me and my grass was green and bug free.

I haven’t used Noles Scapes but if I need landscaping I will call them. I was behind their truck in traffic and I sat amazed at the care and organization of their equipment. The picture doesn’t show it well, but the tools are secured on hooks and shelves. All organized and secured. I just know if they put that much care into their equipment my landscaping would be handled with equal care.

Had my patio completely redone with pavers, stone, plants…it looks amazing. Chad and his crew are professional, efficient, and paid great attention to detail. The communication along the way was excellent.

They did exactly what they said they were going to do. I would definitely use them again.

I've been using Noles Scapes for over 10 years. Chad always understands my needs for my property. Thank You Chris for coming out this afternoon and prepping my irrigation system for the freeze that we're going to have the next couple of days Thanks again.

Top lawn care and construction services

Great customer service, locally owned, highly recommend.

Noles Scapes was highly recommended by a neighbor, following an incident when an individual drove a large truck through our fence, taking down a tree, and other damage across the yard. Chad Noles and his crew have taken on challenge after challenge when addressing repairs to our home. Pre-and post Hurricane Michael repairs have been addressed rigorously and professionally. Noles Scapes is up to the challenge. Underlying structural issues to repairs are addressed immediately. Recent complete repair of our porch has been nothing short of stellar. We will continue relying on Noles Scapes for the advice and repairs we need.

Chad Noles is a great guy to talk to, understood the problem areas of my property. I told him what I wanted, to enhance my lawn, but he exceeded my expectations. Him and his crew were flexible when plans needed to be changed for unforeseen problem areas. His professional landscapers worked through the toughest heat conditions while keeping the landscape fresh all the way though completion. If you are looking to do an overhaul of your lawn or to maintain it, I recommend them in a heart beat. I received a lot of complements from my neighbors.

Don't waste your time with this one refuses to provide basic lawn services if you don't let them spray your yard given reasoning is because they don't know what's being applied which is not relevant to cutting grass weed eating edging I've heard alot of stories but this one takes the cake

I have setup an appointment twice now with Chad Noles for him to come to my property and give me quotes on a backyard project I'm looking at getting done. His office administration failed to properly communicate with myself on scheduling, and Chad showed up at my property at a time I had not agreed to when I was not at the property. He and I rescheduled for today, of which he did not show up. Not a call or anything. I called and texted him to inform him of this and express my concerns and give him an opportunity to ease my worries...This was met with multiple excuses of their system being "hacked" (not a valid excuse for not showing up for an appointment), and his mother being in the hospital (this is valid, but needs to be communicated BEFORE the appointment as opposed to just not showing up). Chad - We are all people here and understand that life happens. You are still running a business though and need to ensure your customers are kept informed of anything that may cause "hiccups" to your schedule (i.e. mother in hospital, having a rough week). Not showing up nor communicating anything to your clients (potential or existing) is unacceptable for any business. I gave you an opportunity to remedy the issue and ease my concerns; you failed to do so, and only gave me excuses as to why you couldn't deliver --- all that matters here is results and how you treat your customers prospective or existing. You have demonstrated to me that, given my experiences, you do not care for your customers' time. I hope this is a valuable learning experience for you moving forward -- communicate and follow-up with your clients next time around in a timely manner.

Honestly unprofessional. I was driving to off Jenks and down Airport road this morning and one of their big, dump truck type vehicles was in front of me. He slowed down quickly then abruptly pulled to the side of the road. It was so unexpected and without warning that I almost hit the back of his truck. I thought maybe something went wrong with his vehicle so I was cautious and slow in passing then he started cussing at me. I didn’t understand what was wrong but he had actually stopped about 30 feet from where I needed to turn so I went around him to pull into my appointment and he started riding my tail. I put my blinker on to let him know I was turning in but he kept riding my tail. Guys, I’m like a 5’1, 140lb girl. Definitely no threat to this guy. I don’t k ow what he was so mad about but seriously, get it together. I called their office and the girl was very apologetic. I told her I could pour out the guy driving but she said they only have about 1-2 of those big vehicles so it shouldn’t be hard to figure out who it was. She was suppose to alert the owner/ manager of this. I hope she does. I don’t k ow if that guy was just having a bad day but he really needs to get his anger issues in check. Should not be working with the public if he can’t even drive safely.

Similar experience with "we don't need your business". I called office twice with no return calls. I then got Gary's cell number. Called, left message and then texted him. Zero response. He must be the VP of Sales Prevention and doing it well. Sorry for your employees...I think they depend on customers also. Save the "we're so sorry...blah...blah...blah" response. This issue is the most consistent function of your business that I can find. A bit of advice...having your employees leaving 5 Star reviews for your company paints an even clearer picture.

Super unprofessional

Only stayed because of the contract and a hope. My yard is more over grown with weed then ever. Complete waste of money.

I give them zero stars. I requested a quote and the appointment was kept, but Gary came out and wasn't friendly at all. I asked him for a quote for a sprinkler system and sod to be installed. He said they can do that and that was it. He got some measurements and just left. No we will contact you in a week with the quote or if you have any questions please let us know... Nothing... So I texted him 4 days later, and he said he would get with the admin staff to email it to me. That was 2 week ago. I reached out again to ask and got no response. I have since found a company that appreciates me as a customer and respects my time and money. Noles is a company to avoid, unless you like waiting for nothing.

Never received quote. Text several times. Seem to not be interested in smaller jobs.

After reading many reviews I seem to see a patern. I requested a estimate, Mark came out in Sept of 2019, we spent about 45 minutes going through what we wanted, picking shrubs, landscape blocks for the flower beds. He said he was very busy and would not be able to start until Jan 2020. I waited until Jan and e-mailed him as to where we were to get this done. No response. E-mailed him several times and no response. It was a waste of time on both parties, plus I could have had it done already. I have seen their work in my neighborhood, that is why I called them. The problem isn't their work, it's management. He may know how to make your yard look nice but he does not know how to manage what he is doing. I know they could careless about losing one customer but from what I am reading, they lost a lot. I guess if they want to sent people to the competitor, that's up to them but I see it as a bad business model.

If I could give zero stars, I would. I requested a quote in late August and was given an appointment September 1st. That appointment was cancelled and rescheduled for the next week. Two weeks after they came out to quote us, I still had not received a quote. I emailed to check in and was told it "got lost in cyber space." I was then sent the quote, for a year, although we requested a one time quote. Up until this point, I was not upset or frustrated at all. Two weeks after requesting the new quote, I still had not received it and, again, emailed asking the status. The administrative assistant told me that she "dropped the ball" and that I would receive my quote that afternoon. That afternoon came and went and no quote. At this point, it has been over a month, and still no quote. I expressed how upset I was and instead of trying to help me further, I was told that the quote needed to be signed off and still was not ready (but only after I asked what was going on). I had to initiate EVERY update and was simply told "God bless you and have a nice day" when I told her that I no longer wanted their services. There was barely an apology and no way given to remedy my situation. I am beyond disappointed in this company and would not recommend them until they learn how to communicate with their customers in a professional and timely manner.