Rating breakdown from customer reviews
5
267 reviews
What Custom Pest Solutions Inc says about their service
Google has no written reviews for this company, so the details below come from their own website rather than from customers.
Areas served
Orange county-Apopka · Belle Isle · Maitland · Oakland · Ocoee · Orlando · Windermere · Winter Garden
Services listed
- Pest Control
- Rodent Control
- Termite Control
- Attic Remediation
- Wildlife Control
- Bee/Wasp Control
- Flea & Tick Control
Guarantees they advertise
- pest free environment guarantee
Source: custompestsolutionscfl.com · collected 2026-08-18. These are the company's own claims, reproduced as stated. We have not verified licensing, pricing or availability.
Customer reviews for Custom Pest Solutions Inc
Marla Gould
Lonnie and Jeffrey were both wonderful and knowledgeable technicians who were so very professional and proficient. I would definitely recommend this company if you have any critters in your attic.
Provider response
Thank you for your awesome review , Marla! It's fantastic to hear that Lonnie and Jeffrey provided you with such professional service.<br><br>Sincerely,<br>Shannon Winters
Duncan Butts
Jeffrey V. always does a consistently fantastic job! Thank you very much!
Provider response
Thank you for your fantastic review, Duncan! It's great to hear that Lonnie provided such a thorough inspection and that Tyler was able to expertly handle the necessary fixes. We're proud to have such skilled professionals on our team. Your feedback is truly appreciated!<br><br>Sincerely,<br>Shannon Winters
Betty L Pickens
Christopher was really kind, friendly and professional. Did an efficient job and offered help if anything came up between services. Thanks again Christopher🙏🏽
Provider response
Hi Betty, thank you so much for your kind words! We're thrilled to hear that Jeff provide you with such excellent service. Will be sure to pass along your compliments to him. We appreciate your feedback and look forward to serving you again soon! <br>Shannon Winters
Jason Knize
Shout out to Chris G. for the great service!
Provider response
Thank you for your feedback, Jason! We're delighted to hear you had a great experience with Chris. Your appreciation means a lot to us!<br><br>Warm Regards,<br>Shannon Winters
Jason Perry
Jen at Custom Pest Solutions always does a great job. Friendly, professional, and efficient! A great personal experience with a company that cares about their customers.
Robert Bonesteel
Tyler Winters and Custom Pest Solutions have been essential in maintaining my home. From pest control to insulation removal and replacement, they handle everything with great care and professionalism. I’ve referred them many times for critter control, and every client has been as impressed as I am. If you’re looking for reliable, top-tier service for your home, I highly recommend Tyler and his team! Always great
Provider response
Hello Robert,<br>Thank you for your fantastic review! We're delighted to hear that Tyler provided you with prompt service and demonstrated great expertise in keeping those bugs at bay. At CPS, we take pride in delivering top-notch service and ensuring our customers satisfaction. We appreciate your kind words and look forward to continuing to exceed your expectations in the future!<br>Shannon Winters
Michael Spetsios
These guys are great! The took care of my pest problem quickly and effectively. Very professional!
Provider response
We're delighted to hear you had such a positive experience with us! Thank you for recognizing our team's professionalism and efficiency in addressing your pest issue.<br><br>Sincerely,<br>Shannon Winters
Jo Anne Sharron
Purchased a home that the previous owner did not use pest control services. There were a few of the usuals such as roaches and palmettos but a MAJOR infestation of sugar ants in almost every room. Chris from Custom Pest Solutions came out and spent quite a bit of time both inside and out, explained what he found and took care of. No more roaches or palmettos and did put a dent in the ant infestation but still they were a problem despite the baiting and all. The 2nd treatment took care of the remainder of those pesky little things except for the family room. Called Custom and Christopher came right out. He found the attic was a problem area and even found some nesting under my carpet pad! Problem solved. I’ve had interactions with 3 individuals at Custom. Each leaving me with the feeling “I like this company”. After 3 visits from Chris, I’ve gotten to know him a bit. Very personable, intelligent, seems to love his job which I find rather comical, and has only good things to say about the company and the treatment of their employees. I use companies providing other services that are professional, dependable, polite, and do a good job but I put Custom Pest Solutions in a class of their own. They are such a delight to work with.
Provider response
Thank you for sharing your experience, Jo Anne! It’s wonderful to hear how Chris was able to address the pest issues in your new home and provide such thorough service. We’re glad to know that you’ve had positive interactions with our team and that our dedication to quality shines through. Your kind words mean a lot to us, and we appreciate you taking the time to recognize our efforts. I can’t thank you enough for your fantastic review! I will definitely let Chris know. <br><br>Sincerely,<br>Shannon Winters
Rohan Dookharan
Lonnie was an amazing technician. He explained everything slowly and clearly, then walked through the house with us twice — first to look at the overall premises, and then again to focus on the areas where we were experiencing rodent issues. His personality and professionalism really stood out. He answered all of my questions patiently, even though I know I repeated myself several times. He was calm, knowledgeable, and very pleasant to work with. I would definitely recommend Custom Pest Solution
Provider response
Thank you for the fantastic review, Rohan! We're glad to hear that Lonnie's thoroughness and professionalism made your experience so positive.<br><br>Sincerely,<br>Shannon Winters
Rebecca Murray
This company has great customer service. They are friendly and helpful. The tech Chris was very kind, listened to my concerns, and addressed them. I will be working with them again in the future.
Provider response
Thank you for your wonderful feedback, Rebecca! It's fantastic to hear that you had a positive experience with our customer service and that Chris was able to address your concerns. We appreciate your support and look forward to being of service in the future!<br><br>Sincerely,<br>Shannon Winters
David Sepulveda
Jennifer from Custom Pest Solutions was excellent. She was very thorough, professional, and clearly knowledgeable. She took the time to ensure everything was properly addressed and provided quality service from start to finish. Highly recommend Custom Pest Solutions and Jennifer for anyone needing reliable pest control.
Provider response
Thank you for the fantastic review! We're delighted to hear about your positive experience with Jennifer. Her thoroughness and professionalism truly set the standard for our service. Your recommendation means a lot to us, and we appreciate you taking the time to share your thoughts!<br><br>Sincerely,<br>Shannon Winters
Mary T
Best service tech Ive had. Explains everything.
Provider response
Thank you for the great review, Mary! We're pleased to hear that our technician provided clear explanations and top-notch service.<br><br>Sincerely,<br>Shannon Winters<br><br>
Christine Hayward
We’ve been customers for a long time now. Jeff and Jen are both great!
Provider response
Thank you for your awesome review , Christine! It's fantastic to hear that Jeff and Jen have made a positive impact during your time with us. We're grateful for your continued support and are here to help whenever you need us!<br><br>Sincerely,<br>Shannon Winters
Kathryn Kalita
Very friendly and did a great job!
Provider response
Thank you for the wonderful feedback! We're glad to hear you found our team friendly and that you were pleased with the service. Your satisfaction is what we strive for!<br><br>Sincerely,<br>Shannon Winters
Hipword
We requested an inspection for rodent problems we were having via their website. Response was quick. Lonnie came out and did a thorough inspection and presented us with a plan of action that included photos of problem areas.
Provider response
Thank you for sharing your experience! It's wonderful to hear that you found our response quick and that Lonnie provided a thorough inspection along with a detailed plan. We appreciate your feedback and are glad to know you felt informed throughout the process. I hope we will have the pleasure of servicing you!<br><br>Sincerely,<br>Shannon Winters
michael cancel
Christopher is the best always goes above and beyond for our families!
Provider response
Thank you for your kind words! We're thrilled to hear that Christopher provided such exceptional service for your family.<br><br>Sincerely,<br>Shannon Winters
Michael Schimp
Recently completed pest removal and pest prevention services. Professional experience from start to finish. Very pleased.
Provider response
Thank you for your wonderful review, Michael! We're delighted to hear that you had a professional experience with our pest removal and prevention services. Your satisfaction is our priority, and it’s great to know you’re pleased with the results.<br><br>Sincerely,<br>Shannon Winters
Mike Emerson
Great family company. We've had several techs visit including Justin and Jennifer. Always professional, knowledgeable, and understanding. Premium service!
Provider response
Thank you for your wonderful review, Mike! We're delighted to hear that you had positive experiences with our team, including Justin and Jennifer. Providing professional and knowledgeable service is our priority, and it's great to know that you felt well taken care of. Your feedback is much appreciated!<br><br>Sincerely,<br>Shannon Winters
PPB of Knight
After doing my due diligence in my search for a highly professional, detail-oriented (!) pest inspection expert, to assist with our new home buying inspection, I landed on Custom Pest Solutions. The first person I spoke with was quite knowledgable, and understood my desire for someone who was so particular and detailed, that there would be no room for oversights. She said she was going to schedule Lonnie, who is a supervisor. Lonnie showed up on time, and did exactly what was promised - an extremely thorough, detailed job, including an outbuilding we'd added. The report was so fast, and also as thorough, leaving us with the peace of mind that there was nearly nothing of note, but some not unexpected minor rodent activity outside of the living space, but easily rectified, if we chose to do so. I wouldn't hesitate to contact Custom Pest Solutions again for a home inspection. The only reason I didn't contract them for our ongoing pest control treatments was because we've had a great guy from another company (who isn't specifically licensed to do buyer's pest inspections) who we will be bringing with us to this new home. Thanks for a great, professional job, Lonnie!
Provider response
Thank you for sharing your experience! It’s wonderful to hear that our team Frances & Lonnie, provided the thorough and detail-oriented service you were looking for during your home inspection. We’re glad you felt at ease with the findings and that everything met your expectations. Your feedback is much appreciated, and we’re here if you ever need assistance in the future.<br><br>Sincerely, <br>Shannon Winters
Robert Besnier
I had a great experience with Custom Pest Solutions from start to finish. The communication was professional, timely, and transparent, which I truly appreciated. The technician, Lonnie Smith, was knowledgeable and thorough during the exterior inspection, and the follow-up from management provided clear guidance on preventative care and best practices moving forward. The home was noted to be in good condition, and the recommendations around exterior maintenance and vegetation clearance were practical and helpful. I also want to thank Justin for taking the time to personally follow up and ensure all questions were answered clearly. It’s refreshing to work with a company that values professionalism and proactive communication. I would confidently recommend Custom Pest Solutions to anyone looking for reliable and knowledgeable pest inspection services.
Provider response
Thank you for your fantastic review, Robert! It's wonderful to hear that you had such a positive experience with us. We're glad that Lonnie's thorough inspection and the follow-up from Justin provided you with the clarity and guidance you were looking for. Your recommendation means a lot to us, and we truly appreciate your kind words about our team's professionalism and communication.<br><br>Sincerely,<br>Shannon Winters
Scott Bartelt
Enjoy working with custom pest! They're a small local company which I always appreciate working with. Paul is great to work with, always very responsive and attentive to our needs. Overall just very pleasant!
Provider response
Thank you for your kind words, Scott! It’s great to hear that you appreciate working with a local company. We value your support and are glad to have you as a customer. If there is anything we can do to better your service please let us know! <br><br>Respectfully,<br>Shannon Winters
Peter Allport
Bert L. visited today. We've been with Custom Pest for > 10 years. Bert was pleasant, professional and thorough. Would recommend CPS.
Provider response
Thank you for your review, Peter! We appreciate you being part of our family for so long and that Bert provided you with pleasant and professional service. We truly appreciate your recommendation and look forward to continuing to meet your pest control needs.<br><br>Sincerely,<br>Shannon Winters
ana Calderon
This morning the fumigation visit was carried out by Mr. Harry, Thank you Professional work and Thank you for answering out questions.
Provider response
Thank you for your feedback, Ana. We're delighted to hear that Harry provided professional service during your pest control visit and addressed your questions effectively. Your satisfaction is important to us! Please let us know how we can improve your service to receive a 5 star review. We are always trying to improve ourselves to provide you with a phenomenal pest control experience!<br><br>Sincerely,<br>Shannon Winters
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Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.