Terminix

If you’re considering hiring this company to solve a problem in your home, please read my review before you decide. I am extremely disappointed with Terminix. Their customer service system is unbelievably inefficient and disorganized. I’ve wasted several days and still haven’t been able to get a single confirmed appointment — it’s absurd. I’m a tenant under FirstKey Homes. After finding mice in my house, FirstKey created a work order with Terminix on October 15. That same day, since no one eve

We made the mistake of hiring this company in 2024 for a rat in the attic problem. They performed an “exclusion” service installing one way doors all over our roof. It is 2026 and we still have been dealing with rats. Appointments are changed at the last minute, inspectors are sent to our home when technicians were scheduled, it takes 45 min to schedule a simple appointment and their level of urgency is incredibly low. We have been requesting to speak to a manager for months without luck. We are

We had a very disappointing experience with Terminix. After noticing that our business did not seem to receive service every month despite being automatically charged, we raised this concern with the manager and requested an investigation along with signed service records. After reviewing the case, the manager admitted that their employee had signed the customer signature section themselves on the service reports. This is extremely serious and appears to be illegal. Because of this, there is n