Provider profile

Orkin

4.7 stars from 2,188 customer reviews · 7566 Southland Blvd #101, Orlando, FL 32809

  • 4.7 out of 5 stars
  • 2,188 customer reviews
  • Orlando, Florida
  • Open 7 days, Early hours, Evening hours
4.7
Rating
2,188
Reviews
Yes
Claimed
Yes
Website

About this provider in Orlando

With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offer

Pests handledtermites
Praised forprofessional

Rating breakdown from customer reviews

4.7

2,188 reviews

5
1,948
4
103
3
30
2
18
1
89

Customer reviews for Orkin

FP

Frank Paris

1y ago

Zero stars - we have been a loyal customer with Orkin for 18 years pest and "termite" coverage. Had a roof leak that ruined our wood floors. When we removed the floors the contractor found active subterranean termites working their way through the floors. Called Orkin and they inspected and informed me the termite coverage I had was only for drywood termites.....Buyer beware, check your "Orkin Termite Policy". For 18 years we have been their customer, trusting they had us covered. They've ins

Provider response

Hi Frank <br>Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (321) 337-7620 to speak with a customer care representative about your recent experience.<br><br>

MS

Mitchel Sebastian

3y ago

I “signed” a contract back in the fall of last year… not sure when… but I remember setting up service. I was never contacted regarding appointment times and their associates would show up unannounced when I wasn’t home to “do service.” So I would have to run back home from work, thankfully I’m self employed, to deal with my service. Each time an Orkin employee would come out, they told me that they would “setup my notifications” so I would get notified in the future. This NEVER happened. Back in

Provider response

Dear Mitchel, Thank you so much for your review and for taking the time to share your experience! We work hard at Orkin to meet expectations like yours and are happy to hear we hit the mark. If convenient, please let us know what you liked best!

RS

Richard Smith

2y ago

Very disappointed. Purchased termite bond, termite barrier, and termite bait. Each year my family saw active termites - and so we would call Orkin to come out and inspect and treat. And almost many times we had to have them come out a second time. I always asked if they got all the termites and each time I was assured they had. But each subsequent year the termites were back. I asked about structural damage and what would Orkin do to repair the damage. They would not stand behind their ser

Provider response

Hi Richard <br>Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please reach us at (321) 337-7620 so we can learn more and work to make this right! <br>

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