Carroll Bradford Lawn & Pest

We had regular tree, grass and shrub care billed monthly. Everything looked great. Then, just like other reviewers, they stopped coming and it all looked terrible. I called and spoke to someone who said they had staffing issues but those had been resolved and someone would reach back out. No one did. I called again a couple weeks later and was told they had sold the product line and were no longer doing tree and shrub care. When I asked why no one informed us and why I wasn’t told when I called the first time the woman said she wasn’t aware of the sale until she tried to contact them on my behalf. Terrible service and really poor customer management from the firm.

Terrible service. Like another reviewer said, they’ve essentially ghosted us and we will be seeking some form of refund. We paid them thousands of dollars to install landscaping at our new build home in August. The sod in the front yard never really took and they kept giving us the run around- telling us it needed a “good feeding” and that that should fix it. It never worked, and now we’re stuck with a dead front yard. Extremely disappointed. On top of that they haven’t been showing up to mow for weeks even though we’ve been paying them about twice as much as the going rate, and I can’t get a response from them.

We’ve had this company for about a year. I just had to send them an email regarding termination as a client. The first few months went great. We paid them to fertilize pest control, lawn and shrub maintenance every couple months I had to jump on top of them about how bad everything looked, it would get corrected for a week or two and fall right back into looking awful. The last month or so they continue billing us, but have completely stopped coming altogether. They will not return phone calls or emails at all, but I guess. If you’re willing to make a payment, they’ll take it

I’m not sure if they have gone out of business or what has happened. We started using them for our weekly lawn care, pest and fertilizer service in December. At first everything went well and then they just completely ghosted us. I have called, emailed etc countless times and no one ever responds or gets back to me. They haven’t shown up for our service in 3 weeks. I totally understand that things happen and I’m fully sympathetic to that. If they would have just contacted me once I would have been fine. The lack of communication is super frustrating. I was planning to use them for all of our landscaping needs as well. Instead, I now have to do a chargeback to get our money back for the month of no service.

This company donated an iPad for the educators winners of the Crystal Apple Award. This award recognized the hard work of teachers that go above and beyond their duties inside and outside the school. As an award recipient 2023-2024 I want to say THANK YOU! My first iPad and I am using it as a valuable tool for work. I will recommend this business to anyone I know.

I have worked with Neil and Carroll Bradford landscaping for two major projects now. Both times the team was very professional and responsive to all our needs. Neil did a great job with recommendations for our yard. The installation crew was great. They helped move irrigation and communicated well throughout the process. I would highly recommend using CB for your lawn and landscaping needs.

Love my landscaping!

They relocated multiple large palms on my property. They did an excellent job, very careful not to damage other landscaping.

We've been working with Carroll Bradford Lawn & Pest for the past year and are happy to recommend their service. They began with an extensive landscape update and were very helpful in working through HOA approvals. The maintenance team keeps regular communication with us and is attentive to every detail. The yard and landscaping plants are thriving and receive excellent care.

We used Carroll Bradford Lawn & Pest landscaping services to redo our front landscaping. They were very easy to work with and helped us find low maintenance plants that our HOA approved of. The installers were efficient and cleaned up well after themselves. I would recommend Carroll Bradford Lawn & Pest.