About this provider in Orlando
Beacon Pest Services has been serving residential and commercial properties in Orlando and throughout Central Florida since 2012. They have deep experience dealing with pest control issues in their home area. Whether it’s mosquitoes running rampant, bed bugs disrupting your sleep, rats, and mice ruining the reputation…
Rating breakdown from customer reviews
4.9
1,156 reviews
Customer reviews for Beacon Pest Services
michael willis
Great job, thank you, Bryant
Provider response
Thank you, Michael. We value your acknowledgment of Bryant's work and appreciate your feedback.
Mike Baker
The technician was very courteous and knowledgeable. Carlos did a very good job. Thank you
Provider response
Thank you, Mike. We appreciate your comments about Carlos's professionalism and knowledge. It is great to know his courtesy made a difference.
Jennifer Broderick
The tech was completely thorough
Provider response
Thank you, Jennifer. We appreciate your recognition of our technician's careful and detailed approach.
Ana Gambin
Thank you for your service!!!! Great service done by a polite professional Yasmin
Provider response
Ana, we appreciate your kind feedback about Yasmin’s professionalism and the service provided.
victor sojos
Technician today was very professional and helpful. 5 star all the way.
Provider response
We appreciate your recognition of our technician's professionalism and assistance. Thank you for sharing your positive experience with Beacon Pest Services.
John Matteson
Awesome service and communication! Mario is the best !!
Provider response
We are grateful you valued Mario's service and communication. Your feedback is appreciated.
Jina Jackson
10/10 experience. True customer care.
Provider response
Thank you, Jina, for highlighting the level of care you received. Your experience is important to us at Beacon Pest Services.
Kerri Smart
Carlos is always a pleasure to have as our technician. He is courteous and does a thorough job with our home pest treatment. I highly recommend Carlos & Beacon Pest Control.
Provider response
Kerri, thank you for highlighting Carlos’s courteous approach and dedication. Your recommendation of Beacon Pest Services truly means a lot to us.
Janie Ross
Today was our first service with Beacon, and we are very impressed! Our service provider, Jacob, called to let us know he would arrive in about 15 minutes and he did. He wore booties in our home, answered all our questions (and there were many!), and explained what he was doing as he did it. He was professional, pleasant and patient. We have already requested to have him for all of our follow up services. We highly recommend Beacon and Jacob.
Provider response
Janie, your compliments for Jacob and the Beacon Pest Services experience mean a lot. We're thrilled his professionalism and care stood out to you.
anthony dangio
Great service as always!
Provider response
Thank you so much Anthony for your great review! We sincerely appreciate you letting us know how we are doing! It's great to hear our service has been great for you every time we come. :) <br>
frank kishpaugh
Great service
Provider response
Thank you for sharing, Frank. We’re glad Beacon Pest Services could provide the level of service you expected.
Brian Heinrich
Brandon, the tech who arrived was great. Very happy I chose them as my service provider.
Provider response
Brian, we appreciate your feedback. Brandon will be glad to know his work stood out. Thanks for choosing Beacon Pest Services.
Melisa M
I contacted three different pest control companies to inspect my house for termites. The first was a no-show; the second just looked around a little and gave me a quote; but the third who was from Beacon went to the trouble to climb into the attic and do a thorough check to see if there was any current termite activity before giving me a quote for preventative treatment.
Provider response
Melisa, thanks for highlighting our thorough inspection process. We appreciate your trust and the chance to demonstrate Beacon’s commitment to careful service.
Angi Snipes
Eddy was very prompt and communicated with me very well. He did his job efficiently and made sure to communicate that everything was done the way we wanted it to be done. I look forward to working with him in the future.
Provider response
Angi, thank you for highlighting Eddy’s promptness and clear communication. We’re pleased your preferences were respected throughout the service.
Paola
Taylor, the technician who came to my house, was extremely professional. He called to let me know how long he would be there and asked if I had any questions about the inspection process. He was very thorough, checking the roof, the surrounding area of the house, and the shed. He gave me a written estimate, explained the process, and told me what to expect. I felt he genuinely cared about my peace of mind. Taylor, the technician who came to my house, was extremely professional. He called to let me know how long he would be there. He asked if I had any questions about the inspection process. He was very thorough, covering the roof, the surrounding area of the house, and the shed. He gave me a separate written estimate, explained the process, and told me what to expect. I felt he genuinely cared about my peace of mind.
Provider response
Paola, thanks for sharing your experience. We’re glad Taylor’s thorough approach and communication helped you feel informed and at ease throughout the visit.
Peter Minadeo
Excellent
Provider response
Peter, thanks for your excellent feedback. We appreciate you choosing Beacon Pest Services.
Howard K Harville
Jordan always dos a great job.
Provider response
Howard, we appreciate you trusting us. Jordan will be glad to know his work has consistently met your expectations.
Nick Roces
My door says no soliciting, however, they jammed their flyer in my door. Not cool!
Ramon Portela
Don’t trust them
Provider response
I'm so sorry Ramon! I just spoke to Jacob about everything. What was weird is we put your appointment for Saturday as a reservice and our system always puts reservices as $0, for some reason, this time our pest control software put it at $100 and that's why the tech charged it. That was an error with our pest control software. We did reimburse you right away today. We really apologize! I will call you now and see how we can make this up to you. <br>
Brian
Begging for 5 star reviews in email.
Provider response
Hi Brian, I am really sorry you feel this way. As I explained to you in the email, the only reason I sent an email out to all of our customers asking for their help is because a previous business partner erased our entire google profile, all the 270+ reviews, all of the 10 years of online history was burned to the ground. It was devastating to say the least. Before reaching out to our customers, I tried for months to get it back and to get it restored, a miracle did happen and 160 of the reviews were restored but they couldn't restore the others, and they said the online history is just gone. That surprised me as I felt they would have a good protocol for something like this, especially because I was on that account as well being the CEO and founder of Beacon. But they said it was erased in a way that could not be restored. It is really difficult to ask for help, I am just so glad that I did! We have had an overwhelming response of kindness from our amazing and wonderful customers. This is a big step in helping recover what was lost. They are all a testament that beauty truly can come from the ashes.
Alex E
The Peppermill community has a no solicitation policy, please refrain from door hanging in this neighborhood. Orange signs are posted at the entrances of the community. one of your sales people hung a $59 special pest service promo on my door while my front door was open, and when my dog barked at them, they ran away. They did not knock on my door or ring my door bell.
Anita Saunders
Awful company. Had them for a year and still experience tiny ants in home.
Kenneth Williams
Beware of this company. They taped a piece of paper on my door claiming there are Cockroach and other insect problems in my neighborhood and offered a discount only for the next three days. Both typical tactics of scum bag companies. If they did a good job they would not have to use these tactics to get business. I have no insect problems or do my neighbors. BEWARE OF THIS COMPANY!
Steven Huey
during our first call mentioned nothing about a cancellation fee. of course when we finally called around and found someone cheaper with a longer guarantee of protection suddenly we had to pay a cancellation fee. HAH what a joke. not gonna happen. shoulda probably mentioned a cancellation fee prior or during the booking process .
Nick Bee
This company is horrible. They did a poor job and are difficult to deal with. PS. Stop leaving your flyers on everyone's door in my neighborhood.
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