About this provider in Orlando
The tropical climate here in Orlando attracts not only tourists, but also many different species of insects, many of which make their way into our homes and onto our property. Pests get their name for a reason; they can spread disease, contaminate our food, damage our possessions and be very difficult to control on…
Rating breakdown from customer reviews
4.9
728 reviews
Customer reviews for ABC Home & Commercial Services
Damaso Navarro
Excellent proffessionals, I will recoment them for sure
Provider response
We deeply appreciate your wonderful feedback! Knowing that we've earned your recommendation means a lot to us. We're here whenever you need us and look forward to serving you again. 😊
TUYET PHAN
Great service!! Fabian was very helpful and patient when working with us. Highly recommend, you will not be disappointed.
Provider response
Thank you for the kind words! We are thrilled to hear that you had a great experience with Fabian. Your recommendation means a lot to us. We appreciate your support!
Paul
Services canceled. Communication problems.
Barbara Daniel
I was extremely impressed with the quality of the service I received the technician was very knowledgeable about what needed to be done and professional and I would recommend abc to my friends and family
Provider response
What a wonderful review, thanks a bunch for sharing it with us, Barbara! It's great to know that our skilled technician made a positive impact. We truly appreciate your recommendation and look forward to serving your home again!
LMK
Fabián is great! Always a professional who goes above and beyond to ensure the job is done right. Respectful to my home as if it were his own.
Provider response
We're so pleased to see such glowing feedback! It’s fantastic to hear that Fabián's dedication and professionalism are making a difference for you. Keeping your home treated with the utmost care is our top priority. Warmest regards and thank you so much for sharing your experience!
Luisa Barry
I am extreme pleased with the pest services provided by ABC pest control and the consistent personal services from their representative Fabian Vega. He knows exactly what we need and is very considerate of our doggie. Highly recommend!!
Provider response
We are very grateful for your fantastic feedback, Luisa! It’s wonderful to know you are pleased with our pest control services and that Fabian is providing such personalized care. We always strive to take special care of all family members, including the furry ones! Thank you for recommending us to others!
LINDA Ebersberger
ABC is an outstanding company . They are very communicative and thorough in everything they do plus very responsive to my needs .
Provider response
Thank you for sharing your wonderful experience with us, Linda! We're absolutely delighted to hear that our team is meeting your needs and exceeding expectations. Your feedback encourages us to keep providing attentive and responsive service. We're always here to help you!
A Morales
I am happy to share my experience with Dakota, our pest control technician. He has been servicing the community I manage, and I can confidently say that he is the absolute best. Dakota is incredibly efficient, handling each visit with thoroughness and attention to detail. He is also impressively knowledgeable, always taking the time to explain the process and provide helpful tips for ongoing pest prevention. His professionalism and reliability make a huge difference for our community. Every interaction with Dakota is positive, and his dedication gives us peace of mind knowing our pest control needs are in expert hands. I highly recommend ABC for anyone looking for top-tier pest control services!
Provider response
We are so grateful for your glowing review! It's fantastic to know that Dakota is making such a positive impact with his expertise and care. It's our goal to provide excellent service that truly makes a difference, and we're delighted to be a part of your community's pest control solutions. Thank you for recommending us – we're always here to support you!
Katrina
Good guys, Melvin and Christian, and good work that they stand by and explain. Update* Jan 26 - Fabian did a great job checking everything and sealing a weak point after I heard chewing the other day. Thank you!
Provider response
We're so glad you had a positive experience with Melvin and Christian! 😊 It’s great to hear that they were able to stand by their work and provide clear explanations. Thank you for sharing your feedback! We're here for you if you need anything in the future.
Susan E Kuhn
When I realized I did not have termite protection and a bond on my home, I contacted four companies to meet with me and give me bids. Nestor, the sales person from ABC walked my property and explained what he thought would be the best course of action. My property used to be an orange grove so I know there are plenty of old tree roots around in addition to the root remnants of four massive oak trees that were cut down after hurrican damage. He sent me a very extensive printout of what ABC does to protect and monitor my property and included a copy of the proposed contract. I decided to have ABC commence the work. Tyler drilled around my slab to insert the chemical barrier and also put in bait traps to monitor any activity. Once the chemical had been introduced he patched the holes which were less the 3/4" in diameter. There was a little hiccup when a wateer line was accidentally cut but it was fixed and without any additional expense to me. I can honestly say that the work done around and in my home is exceptional and Tyler and his supervisor Juan (I think that is his name) were professional and friendly keeping me advised of their progress. ABC was the least expense company but they were not the most expensive either. I appreciate the mechanism they have for monitoring my property and the way it is explained in the cntract. I can recommend ABC without any reservations.
Provider response
Hello Susan, we really appreciate you sharing your experience! It’s great to know that Nestor and Tyler, along with the team, made you feel confident and well-informed about the termite protection for your home. We’re committed to providing top-notch service and it's wonderful to hear that you're pleased with the results. Thank you so much for recommending us to others!
Teresa Parmenter
The technicians came back to seal up the hole in our soffit to keep out rodents. They worked together to make the repair as invisible as possible. The cost of this repair was covered in the yearly rodent maintenance contract price. We have used ABC since we bought our house in 1989. Their technicians have always given us professional and competent service: insect, rodent, and termite prevention.
Provider response
Hi Teresa, thank you for the five-star review and for being a longtime customer! We appreciate your support over the years of our family-run business!
Karlette Karras
Fast friendly and very effective service. Prices are reasonable for commercial service 😊
Provider response
We really appreciate your kind words! It's wonderful to know that our services met your expectations in both speed and friendliness 😊. Your satisfaction with our pricing truly means a lot to us. If you ever need anything in the future, we’re always here to help!
Bruce marshall
Friendly and always on time, never see ANY bugs, ever Also courteous and do A GREAT JOB. I highly recommend them for pest control, been using them for 10+ years and no issues.
Provider response
Hi Bruce: We love hearing from happy customers! Thank you so much for choosing ABC! Sincerely, Cameo Jenkins
Sharon Sheffey
Excellent company,service is excellent no bugs ever and this is a restaurant. Great job ABC
Provider response
Hello! Thank you immensely for such a wonderful review. We're delighted to know our service has met your expectations, especially in such an essential setting. Your support means the world to us!
Ellen Keyes
We are very happy with all aspects of our service from ABC. Even with a persistent problem, our technician has been patient and determined to find a solution...which he did. We have experienced communication issues with the office at times but our home service is usually quick and very thorough. I highly recommend this company. The technician goes above and beyond every time!!
Provider response
Hi Ellen, thank you for leaving us a review! We strive to provide excellent service and we are happy to hear that you have received just that from our team members. Thank you for supporting our family-run company!
Heaven Munn
Service is amazing!! The guy who comes out is super nice and friendly
Provider response
Hello there! We truly appreciate you taking the time to leave such a wonderful review! 😊 It's fantastic to know that our team's friendliness left a positive impression. We're committed to keeping up this level of service for you!
Pete Jiacik
My technician, Jose, serviced our property for the first time. He was on time, and responded to all inquiries with confidence and professionalism.
Provider response
Hi Pete, thank you for the five-star review!
Jess Nugent
Really great experience with ABC. Very professional, quick to send someone out and they did an awesome job. It's refreshing to deal with a pest control service that doesn't try to scare you into products and services you don't need! Very glad we decided to go with them, highly recommend. Edit 2025: At the last service I had with ABC, the technician let me know that the techs are now also sales people for the company and he wanted to do an inspection while he was there in addition to our typical spray. This was the exact thing I was trying to avoid, very disappointed.
Provider response
Thank you for your fantastic review! We're thrilled to hear about your positive experience with our team. Providing professional and efficient service is our top priority, and we're glad you appreciated our honest approach. Your recommendation means a lot to us, and we look forward to serving you again in the future.
Alexis Negron
They should give people chance to learn the industry to become some one in life and make decent money to provide theirs family
Ronaldo Obispo
Very poor service. Can not follow the simplest instruction. I would not recommend this company to anybody.
Provider response
Thank you for the review, Ronaldo. It's always a pleasure to hear from our happy customers! We look forward to the next opportunity to make your life a little easier!
Jessie Dela Pena
Never showed up on date of service. Technician keeps changing date/time/and schedule of service it’s very inconvenient.
Provider response
Hi Jessie, <br>We have sent your feedback to our service team, we hope we have made things better. If not, please rely here or email our customer care team to make it right. customercare@goanteater.com
Doreen Barker
No service was done on the inside of building to receive a review
Provider response
Hello Doreen, I am so sorry for any issues you experienced with us. Upon looking into your account I see you left us in 2022. If we can further assist you in any issues you had with us I would be more than happy to help. Please contact us at customercare@goanteater.com
Natalie Lovero
Company not concerned about customer experience, delivering on promises or customer satisfaction. What a saga! We had a rodent problem and contracted with ABC to resolve it in February (pay up front and they guarantee it for a year). They set up the first 3 appointments and after that there was no one managing my case. I had to call FIFTEEN times to schedule them to come out over the course of 5 months. They finally made me cut a hole in my ceiling because they couldn’t figure out where they were coming from (the hole was unnecessary, you couldn’t see anything). I finally hired my neighbors 70 year old handy man who went up into my attic, figured out where they were coming from within 10 minutes, sealed it off and took all the remaining rats out over the course of a week and I never had an issue after that. When I contacted ABC to ask for them for a partial refund, the supervisor came out and was genuinely appalled and sorry about my experience, however after he relayed the information and the owner (or someone named Dylan from their headquarters in Dallas) called me and apologized for their inefficiencies in dealing with my issue but then said that they had already lost money on sending techs to my house (obviously because of their inefficiencies…) and denied my request for them to refund only the amount that I had to pay the handy man to actually solve the problem and patch up my ceiling they made me cut open (the amount was less than what I paid them), but then offered me two free pest applications (which I do not want or need). Everyone I have ever spoken to at the company has been incredibly kind and pleasant throughout, however when I gave them the chance to make this situation right they chose not to.
Provider response
Hi Natalie, <br>We are so sorry for your negative experience with ABC. We took your experience to our quality service team to be better in the future.
Heather Cannon-Patron
We have had an issue with rodents in our home for the past seven months. It seemed like ABC offered a good service initially, since they come back to the home until the pests are gone. However, our pest control problem still continues, and many of the rodents caught were caught by the residents of the home with traps we set up ourselves when the pests reappeared. Also, we have discovered many openings where the rodents were able to get into the house, and the sealed entryways were not sealed properly by the company allowing the rodents to continue to get into our house. Unfortunately, we do not recommend ABC's services.
Provider response
Hi Heather, we understand that this review is connected with Gloria Caulfield’s review. We are working to make things right with the original reviewer.
Jennifer Oseguera
I’ve had the same issue since the beginning when they said it would be resolved. It’s taken 1 year for every single employee to tell me the same thing but nothing changes. Only one week is good then I have the same problem. I wouldn’t recommend if you need help with any pest issues. They can only seem to get it temporarily and the headache becomes worst with these people. I just wish they kept their word about helping get rid of rodents. I’m very disappointed with their services only because I don’t see results that they state. I’ve done a better job at attempting to do it myself more than anything, so I should just save my time and money if you’re considering this company. Do NOT consider them.
Provider response
Hi Jennifer, we understand that this review is connected with Gloria Caulfield’s review. We are working to make things right with the original reviewer.
Stone Jackson
Paid for their service to remove rats and we still have rats after 7 months. They do not know how to eliminate rats from your home.
Provider response
Hi, we understand that this review is connected with Gloria Caulfield’s review. We are working to make things right with the original reviewer.
John Naugle
WHAT A NIGHTMARE !! They over sprayed my microwave and dishwasher and permanently stained them.
Provider response
Hello John:<br><br>We deeply regret that you had this experience. In our 15 years in business, we have never had this happen before. Please accept our apologies for the frustration and disruption in your home. Thank you for your patience as we work to make this right by replacing your appliances.<br><br>Sincerely, Cameo Jenkins
jordan Von seht
This company has billed me 75 dollars for a service that I never agreed to and performed when I wasn't home. I've called them 4 times and spoken to 4 separate people. Each and every time, I was told they'd relay the info to a manager. However, I keep getting bills. Very frustrating and I'm at the point where I want to pay them as they've wasted hours of my life.
Provider response
Hello Jordan: We have no record of you in our system here in Orlando, so you should not have gotten a bill from us. Please contact us at (407) 265-0665 and we'll do whatever we can to make it right. Sincerely, Cameo Jenkins
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